BackDoor Bistro and Wine Bar

Review summary

1. J

   James

   San Francisco

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Food and wait staff very good. Management and prep staff a disaster. Only one bartender and one cook. I ordered a cocktail which did not reach my table for over 20 minutes! My dinner wine arrived before my cocktail. Our waiter apologized and did not bill us for the drink. Soup and main entrees delicious. I requested a simple cake dessert and once again it was 20 minutes to arrive. Our waiter explained about the short staff and that each order was completed in the order received. I noted that the patio area was nearly empty during our visit. I hesitate to think about how long our service would have been if both the inside and patio areas were full. My final unfavorable impression of the kitchen was seeing the cook and another staff member doing some sort of silly dance or something; very unprofessional and reflected poorly on the restaurant, especially given the ridiculous delays we experienced. Maybe filling orders would have been a better use of their time. Overall, we liked the easy ambience, attentive wait staff and fine food well prepared. Our carrot soup, fish and steak were excellent. The noise level was somewhat higher than we would desire, especially since we both wear hearing aids. However, the ridiculous delays definitely reduced our overall opinion of this establishment. Instead of a relaxing evening, we had to dash across town to our evening engagement. You could and should do better to match your high ratings, one of the main reasons we chose you. JES
   

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2. D

   Dan

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Backdoor Bistro. Great food, great service, and a cool vibe. Our waiter was awesome, as was the young lady filling water glasses and taking away plates. Everyone is always very polite. My only wish is that they would bring back their fried chicken and add it to the weekend menu. Also, a little surf and turf would be a perfect addition to the menu.
   

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3. M

   Miriam

   San Francisco

   5 reviews

   5.0

   5 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nicely decorated for Valentine’s Day. 5 course pre fix menu was delicious! I was full by the time I finished my entree so I was only able to eat 2 bites of my dessert. It was delicious! My husband had enough room to finish my dessert for me. We both loved our meal!
   

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4. T

   Tristan

   Sacramento

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We went there for valentines and the food and service were excellent.
   

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5. S

   Scott

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was very good and presentation was appealing; service was very good ; only wish ambience could be better, restaurant gets very noisy; overall food and service make up for the lack of ambience
   

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6. E

   Eva

   San Francisco

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was something we’d find in our favorite Napa Valley restaurants. We’re big wine & food enthusiasts and the dining experience was excellent. We’re big wine enjoyed the whole experience.
   

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7. J

   Jennifer

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on 14 February 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food is good, but the acoustics in the restaurant are bad so it’s very loud causing a hard time to hear people at your table. Have experienced this every time I’ve been at the restaurant.
   

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8. C

   Cyndi

   VIP

   San Francisco

   34 reviews

   5.0

   34 reviews

   Dined on 12 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love and appreciate the wonderful service and fabulous food! It is our go to restaurant for any celebration.
   

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9. D

   David

   San Francisco

   38 reviews

   3.0

   38 reviews

   Dined on 8 February 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   The food was very good although a little pricey for what you got. The noise level was through the roof. The tables were very close together making it hard to get in or out. The service was only so-so. The plates from the starter course were not cleared before the entrees arrived and the server couldn't handle removing the used plates and placing the entrees in its place. The waiter rarely checked in to see if our needs were met. All in all, very tasty food and the service could use some improvement.
   

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10. G

    Gina

    VIP

    Southwest Florida

    38 reviews

    3.0

    38 reviews

    Dined on 26 January 2025

    1. Overall 3
    2. Food 3
    3. Service 5
    4. Ambience 3

    We had the flat iron steak with risotto. The steak was a little fatty and tough but decent flavor. The risotto was really good. The kale salad was very good!
    

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