Badger & Co

Review summary

1. M

   Margaret

   Edinburgh

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   Food very poor but when findings were shared staff were very attentive. Clingfilm found in dessert.
   

   Badger & CoResponded today

   Hi,Thank, you for bringing this to our attention and for your feedback. We sincerely apologise for the experience you had during your visit. As I conveyed to you on your visit, this is not the standard we strive for, and we take your concerns very seriously.We are currently conducting a thorough investigation into the incident to ensure that it does not happen again. Please rest assured that we are reviewing our processes and procedures to maintain the highest quality and safety standards.On the day of your visit, we recognised the gravity of the situation and made every effort to address your concerns, including comping a substantial amount from your bill as an immediate gesture of our regret.
   

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2. a

   amanda

   VIP

   New York City

   3 reviews

   5.0

   3 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had the pies and they were delicious! We highly recommend ordering food in addition to drinks. The atmosphere was great and they were able to seat us early
   

   Badger & CoResponded 2 days ago

   Amanda, Thank you so much for your kind words! We're thrilled to hear you enjoyed the pies and had a great experience with both our food and atmosphere. It’s wonderful to know we could accommodate you early, too. Your recommendation means the world to us, and we look forward to welcoming you back again soon. Cheers! Team Badger x
   

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3. K

   Kathy

   London

   11 reviews

   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Relaxed atmosphere, interesting decor & history, helpful staff, good value
   

   Badger & CoResponded 2 days ago

   Kathy, Thank you for your thoughtful review! We're delighted you enjoyed the relaxed atmosphere, found our decor and history interesting, and appreciated the helpfulness of our staff. Providing great value is always a priority for us, so it's wonderful to hear that reflected in your experience. We hope to see you again soon for another visit! Team Badger x
   

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4. J

   Jill

   Edinburgh

   1 review

   5.0

   1 review

   Dined on 10 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, friendly service and lovely surroundings.
   

   Badger & CoResponded on 13 December 2024

   Jill, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the food, service, and atmosphere. We look forward to welcoming you back soon! Team Badger 🦡
   

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5. B

   Billy

   Glasgow

   5 reviews

   5.0

   5 reviews

   Dined on 9 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Third visit now, absolutely love everything about this lovely bar and restaurant.
   

   Badger & CoResponded on 13 December 2024

   Billy, Thank you for your continued support and for making us a part of your visits! We're so glad to hear you love everything about Badger & Co. We can’t wait to welcome you back for your fourth visit! Team Badger 🦡
   

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6. L

   Lucy

   London

   1 review

   5.0

   1 review

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Sir Pip and his team were amazing! Food was outstanding and atmosphere was great! When we next in Edinburgh you are top of our list!
   

   Badger & CoResponded on 13 December 2024

   Lucy, Thank you for the wonderful review! We're so glad you enjoyed the food and atmosphere, and we’ll be sure to pass along your kind words to Sir Pip and the team. We can’t wait to welcome you back when you're next in Edinburgh! Team Badger 🦡
   

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7. J

   Joanna

   Edinburgh

   3 reviews

   5.0

   3 reviews

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Myself and 2 friends came for dinner and we were just so impressed. The staff are so attentive, friendly and nothing is a problem. The food was incredible. Thank you
   

   Badger & CoResponded on 13 December 2024

   Joanna, Thank you so much for your kind words! We're thrilled to hear that you and your friends had such a great experience. Our team will be so happy to know you felt well looked after, and we’re so glad you enjoyed the food. We look forward to welcoming you back soon! Team Badger 🦡
   

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8. J

   Judy

   Edinburgh

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Totally gorgeous place, staff & food. Would highly recommend.
   

   Badger & CoResponded on 13 December 2024

   Judy, Thank you so much for the lovely review! We're thrilled to hear you enjoyed the atmosphere, service, and food. We really appreciate the recommendation and can't wait to welcome you back! Team Badger 🦡
   

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9. J

   JAMES

   Edinburgh

   3 reviews

   1.0

   3 reviews

   Dined on 6 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Where do I start! We ordered traditional turkey roast which comprised of 1 strip of carrot, 1 strip of parsnip, 2, yes 2, brussel sprouts, 2 roast potatoes, two pieces of turkey and two uncooked supermarket quality, pigs in blankets with gravy - all for a wholesome £24 each. When asked if everything was okay, I pointed out the supermarket quality, pigs in blankets were hardly uncooked, to be fair the waitress apologised, but that was it. I later questioned why only 2 brussel sprouts and was told “it’s because the meals are designed for people to have 3 courses” and we had only opted for a single course. Thing is we would have had 3 courses, but the menu stated small plates and we mistakenly thought small plates, which were priced between £9 and £18 were a light lunch course, not a starter. However, I was later told “it’s all based on Wind in the Willows” Now maybe something in life has passed me by, but I have to admit, I have never read Wind in the Willows and at 62 I don’t really think it’s hindered me in life. The manageress gave us 20% discount, as they really didn’t like me making reasonable observations in front of fellow diners. All in all, very poor value, unless vegetables cost more in Edinburgh. Tesco do actually sell Brussels sprouts at 85 pence a bag, maybe they could buy some when they are in there buying the pigs in blankets. Definitely won’t be returning.
   

   Badger & CoResponded on 8 December 2024

   Dear James, Thank you for sharing your feedback. We're genuinely sorry your experience didn’t meet expectations. We take pride in being the home of Kenneth Grahame, and while we love sharing the charm of The Wind in the Willows, we understand it may not be for everyone. We strive to offer good value, thoughtful portions, and a menu designed for a full dining experience. We apologise if the menu wasn’t clear and caused confusion. We offered a discount and complimentary dessert as a gesture of goodwill, though we understand it didn’t fully make up for your disappointment. Your feedback is important, and we’ll take it into consideration as we improve. We appreciate your comments and hope to welcome you back for a better dinning experience in the future. King regards, Team Badger
   

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10. T

    Tracey

    Edinburgh

    3 reviews

    5.0

    3 reviews

    Dined on 5 December 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Very relaxed atmosphere. Great service and food. Have been a number of times and will be back.
    

    Badger & CoResponded on 13 December 2024

    Tracey, Thank you for your continued support and kind words! We're so glad to hear you enjoy the relaxed atmosphere, service, and food. We can’t wait to welcome you back for your next visit! Team Badger 🦡
    

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