Bakersfield - Charlotte

Review summary

1. M

   Maurice VIP

   Baltimore13 reviews

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 5

   Service was awful, we almost left but the apps were so good we stayed.
   

   Bakersfield - CharlotteResponded on 4 March 2025

   Hello Maurice, Sorry you did not have a great experience at the restaurant. I'd love to hear more about it and invite you back in for a return dinner on me. Please reach out! Brian Riggenbach, Owner (704) 773-9308
   

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2. P

   Precious

   Charlotte1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great ! The food was favorable and came out quickly!
   

   Bakersfield - CharlotteResponded on 4 March 2025

   Thanks for the 5 Stars! Glad you enjoyed your visit to the restaurant.
   

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3. C

   Cait VIP

   Richmond3 reviews

   2.0

   Dined on 14 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   They had been short staffed and kept seating people so the servers couldn’t keep up.
   

   Bakersfield - CharlotteResponded on 18 February 2025

   Cait, Thanks for sharing your feedback. We'd like to make it up to you with a return visit on us. We missed the mark last Thursday. Please reach out to set up a return visit on us! Brian Riggenbach (704) 773-9308
   

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4. P

   Phillis

   Charlotte39 reviews

   5.0

   Dined on 24 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved the food super busy for restaurant week plant to revisit on a regular day
   

   Bakersfield - CharlotteResponded on 18 February 2025

   Thank you for the 5 Star review! Come back anytime!!
   

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5. O

   Olivia

   Chicago1 review

   2.0

   Dined on 19 January 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We made a reservation for 7:45 and we’re not seated for an hour, at 8:45pm, at which time the restaurant cleared out and was hardly full at all. We were then told our food would take 45 minutes. Not only did it take the full 45 minutes but it all came out at once, apps, chips and food all at once. The margs were so sugary we couldn’t even drink them. I’m so disappointed as I brought 5 people who had never been to Bakersfield, excited to show it off and it was a terrible experience.
   

   Bakersfield - CharlotteResponded on 27 January 2025

   Hello Olivia, I apologize for the disjointed experience you had during restaurant week. We are typically much better than this. I'd love to have you back in for a meal on me to make up for it. Please reach out! Brian Riggenbach, Owner (704) 773-9308
   

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6. H

   Heather

   Washington DC7 reviews

   5.0

   Dined on 8 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best tacos and margaritas! Highly recommend the brisket queso too! Great service 👏
   

   Bakersfield - CharlotteResponded on 16 December 2024

   Thank you for the great review! Glad you enjoyed your experience...
   

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7. OT

   OpenTable Diner

   Charlotte1 review

   5.0

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Harrison is the best
   

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8. S

   Sydney

   Charlotte7 reviews

   2.0

   Dined on 24 October 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 4

   Once again the bathrooms were broken. By 8:15pm they had to stop taking orders. We had a party of 12 there. Figure out the bathroom situation this happens way too often.
   

   Bakersfield - CharlotteResponded on 4 November 2024

   Sydney, I'm sorry this affected you and your party. This has been an ongoing problem that we're working hard to correct. We have had the city repair a broken line outside of our restaurant and are currently working to repair a section under our building. We're confident this wiil fix the problem. I'd love to make it up to you and / or your group. Please reach out! Brian Riggenbach, Owner (704) 773-9308
   

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9. EF

   EdfromFlorida VIP

   Tampa7 reviews

   5.0

   Dined on 1 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always great, always fun. Our “go to” in Charlotte and Nashville.
   

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10. S

    Stacy VIP

    Charlotte73 reviews

    5.0

    Dined on 20 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Luis is the BEST bartender there is. I get excited when I see him behind the bar whenever I decide to swing by on Taco Tuesdays. My usual go to is an Old Fashioned. This time he convinced me to try his Pineapple Margarita — once again he did not miss!
    

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    Bakersfield - CharlotteResponded on 10 September 2024

    Thanks for the love & the awesome review!
    

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