BANK

Review summary

1. K

   Kelly

   Tahoe1 review

   3.0

   Dined on 17 September 2024

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 4

   This is a hotel bar/restaurant and only had one person running service. Do not recommend for groups
   

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2. B

   Brian

   Minneapolis1 review

   1.0

   Dined on 24 August 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   Nobody was working, dining room wasn’t open…just bar.
   

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3. M

   Meghann

   Des Moines2 reviews

   1.0

   Dined on 24 August 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 3

   The experience at the Bank was not great. I made a reservation on for 8 at 5pm. We added 2 ppl at the last minute, so I tried to call, but no answer. I went early to let them know of the change. When I arrived at 4:50 pm the restaurant was empty except for several people at the bar. The restaurant is basically a hotel lobby. There was no other staff, no table set up for 8. After a few minutes a waiter frantically arrived saying that they don't schedule him to come in until 4:45 pm so he didn't have things ready. He pulled some tables together, all the while questioning when I had made the reservation (it was 3 days before). He had us all sit down then handed out silverware. We never did get real napkins. He delivered beverage napkins throughout the meal. We were there about 40 minutes before we got water and drinks. All the food (including apps) came out together a little after 6pm. There were no drink refills and no napkins. Several requests to bring out sides and entrees that were missing. At this time there was one other table of 4 eating in the restaurant. I tried to get help from hotel manager b/c our server and a bartender were the only ones working. The hotel assistant manager told me that the restaurant and hotel were separate so they couldn't help. Bottom line, the food was pretty good. Our server was working hard and was nice, but he struggled with 2 tables. Biggest issue was the restaurant not being prepared or providing support for their staff. It was stressful for all the guests and a disappointing 70th birthday celebration. Also, you need a hotel key to get into the bathroom.
   

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4. K

   Karyn

   Baltimore8 reviews

   5.0

   Dined on 12 July 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a lovely time. Thomas and Roger were personal and attentive. The walleye was delicious as were the juicy lucy sliders. We recommend this restaurant to anyone looking for a quiet and comfortable place.
   

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5. MN

   MNinChI

   Minneapolis39 reviews

   3.0

   Dined on 27 June 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Thomas, our server, was amazing and attentive! He talked us through the best options, and even found sparkling water for us even though it wasn’t on the bar menu. The fish and chips, however, left a lot to be desired. There was barely any better, and it was over crispy- not the beer batter as described on menu. Beautiful space and booths. No longer have valet out front, so plan ahead for parking. I really love this space so much and hope it evolves back to an excellent place to eat!
   

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6. OT

   OpenTable Diner

   Minneapolis1 review

   1.0

   Dined on 18 May 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Didn’t realize that it would be such a limited menu and chicken was terrible.
   

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7. OT

   OpenTable Diner

   Minneapolis1 review

   2.0

   Dined on 27 April 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Didn’t realize, but it is definitely more of a hotel bar than a restaurant. Food was way too expensive for what it was and the service was very slow.
   

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8. MH

   MikeH

   Minneapolis1 review

   5.0

   Dined on 31 December 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Thomas our waiter was spectacular. The food was good but the burgers are a little bit pricey for a just ok burger.
   

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9. OT

   OpenTable Diner

   Chicago1 review

   4.0

   Dined on 27 November 2023

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Excellent place to stay and dine. The guests were friendly as well as our services. Would go back!
   

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10. JS

    JSmsp

    Minneapolis1 review

    2.0

    Dined on 15 November 2023

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2

    Our waiter was great but they just seemed to be short staffed. I thought it would feel more intimate and upscale but it really felt just like a restaurant in a hotel lobby. The food was very subpar. The options were ok for how small the menu was but the food itself was lukewarm, not mind-blowing, and for the price I would expect it to be at least a little elevated. Another interesting thing is one of the other diners in my party ordered an iced tea and the waiter went to the concession area of the hotel lobby by the front desk, grabbed a Gold Peak, and poured it over ice. Overall, wouldn't recommend unless you were staying at the hotel, don't go out of your way to come here.
    

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