Bar Louie - Tampa

Review summary

1. T

   Tanner

   Unspecified

   1 review

   5.0

   1 review

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was phenomenal! She treated my daughter (2.5) with excellent care and made sure we had everything we needed!
   

   Bar Louie - TampaResponded on 15 February 2025

   Tanner - Thank you so much for your wonderful review! We’re so glad to hear that your server took such great care of you and your daughter. It’s always our goal to make every guest feel special, and we’re thrilled to know that she made your experience memorable. We can’t wait to welcome you both back soon!
   

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2. OT

   OpenTable Diner

   Orlando

   1 review

   3.0

   1 review

   Dined on 15 February 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 2

   The service was absolutely terrible. As a family who travels often for our kids sports we expect at least to be waited on decently. This was the furthest thing from the truth, we had to ask multiple times for refills took over 20 minutes to get those refills, the waitress would walk away without completing our tables order we would have to track her down. When it went to pay the bill she brought over the handheld device that the battery was dead that she would go grab another one come right back 20 minutes later she still hasn’t returned to get with serving the tables around us. We finally had to ask for a manager who wasn’t even sympathetic to the situation and just said oh well sorry. We will not be back
   

   Bar Louie - TampaResponded on 15 February 2025

   Thank you for taking the time to share your feedback. I’m truly sorry to hear about the issues you experienced during your visit. We care deeply about our guests and want to provide the best experience possible. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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3. K

   Ken

   VIP

   Atlanta

   6 reviews

   3.0

   6 reviews

   Dined on 9 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Excellent burger and also had chips and trio of sauce. No complaints. However, service was very chaotic and slow.
   

   Bar Louie - TampaResponded on 12 February 2025

   Hello Ken - Thank you for your feedback! We're delighted to hear that you enjoyed the burger, chips, and trio of sauces. However, we regret that the service did not match the quality of your meal. We appreciate your patience and take your comments seriously as we strive to improve!
   

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4. MW

   MeneisaW

   Tampa

   3 reviews

   4.0

   3 reviews

   Dined on 25 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Had a very pleasant brunch with family, had a joyous time
   

   Bar Louie - TampaResponded on 12 February 2025

   Thank you Meneisa - We're thrilled to hear that you had a great time celebrating a family brunch at our Tampa location. It's great to know that our food and service met your expectations. We look forward to welcoming you and your family back soon!
   

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5. OT

   OpenTable Diner

   Tampa

   1 review

   3.0

   1 review

   Dined on 18 January 2025

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 5

   When I got there they said they didn’t have my reservation in their system and didn’t bother to look at the confirmation of the reservation I made. Then they kept trying to make my party sit outside. While they finally had a table they walked us to our table and one of the workers kept complaining and saying “why don’t they just sit outside?” The food and drinks were amazing though.
   

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   Bar Louie - TampaResponded on 21 January 2025

   I am very sorry to read about your recent visit. Customer happiness is important to us - I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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6. J

   Jason

   Tampa

   4 reviews

   3.0

   4 reviews

   Dined on 5 January 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   I recently dined at Bar Louie and unfortunately, my experience left much to be desired. The restaurant appeared severely understaffed, and the disorganization was apparent from the moment we arrived. The lack of staffing also extended to service and overall atmosphere—tables were left uncleared, and the dining area felt chaotic. The staff, though polite, seemed overwhelmed and unable to keep up with the demands of the busy dining room. Our orders came out at different times, with 20 min between one. When we flagged down a server for assistance, they apologized profusely but seemed unsure of how to address the issue. While the food itself had potential, the overall experience made it difficult to enjoy. I understand that staffing challenges can happen, but proper planning and communication would go a long way in improving the guest experience. I hope the management can address these issues soon because the restaurant has potential, but as it stands, I would hesitate to return.
   

   Bar Louie - TampaResponded on 6 January 2025

   We are very sorry to hear about your unsatisfactory experience. We would like to discuss this with you further and have emailed you. Sincerely, Bar Louie Guest Relations.
   

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7. A

   Alexa

   Southwest Florida

   1 review

   1.0

   1 review

   Dined on 1 January 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Not what was advertised for NYE. Paid the ticket price and was expected to pay more than what was valued.
   

   Bar Louie - TampaResponded on 12 February 2025

   Alexa - We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the best experience possible. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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8. T

   T

   VIP

   Tampa

   12 reviews

   3.0

   12 reviews

   Dined on 28 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   It was just ok. Service was ok but we had to remind our waitress a few times.
   

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   Bar Louie - TampaResponded on 21 January 2025

   T - We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience.
   

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9. e

   eric

   VIP

   Philadelphia

   18 reviews

   3.0

   18 reviews

   Dined on 25 December 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   Well they were short staffed. No big deal. It was Christmas. Sat at the bar. Very unfriendly bartender. We ordered apps... Took an unusually long time for soup. We ordered flatbread and salad. Time ticked away. The place filled up. Unless I waived at the bartender, he paid no mind to us no matter how many times he walked past us. After I saw people getting food around us, I asked about ours. I got a "let me check" . Having worked in the service industry, I pay attention. He clearly didn't put it in... I watched as it was keyed in when I asked. People next to us, left because they weren't getting service. there about More time passed and we got the salad and not flat bread, I wasn't going to ask again. Canceled the flatbread. Soup was good, salad thrown together. Service was bad. Probably wouldn't go back. I certainly wouldn't put up with the bartender again. Was two hours and had to stop to get food on our way home because we didn't eat.
   

   Bar Louie - TampaResponded on 21 January 2025

   Eric - We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the best experience possible. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
   

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10. OT

    OpenTable Diner

    Tampa

    1 review

    1.0

    1 review

    Dined on 25 December 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5

    Horrible experience. Had reservations, one of the first to sit down. People who came after us ordered. We literally had to waive the waitress down to order . We also had to wait an hour on food. They brought us the wrong food and didn’t refill drinks. We watched so many people walk out . Food was cold
    

    Bar Louie - TampaResponded on 21 January 2025

    We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the best experience possible. I have sent an email to you which will allow me to look into your visit further. Sincerely, Bar Louie Guest Relations.
    

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