Barrio Queen - Gilbert

Barrio Queen - Gilbert reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. H

   Haley

   Phoenix1 review

   1.0

   Dined 4 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Awful experience came for a nice family dinner food was cold and not cooked all the way through!
   

   Is this helpful?

2. OT

   OpenTable Diner VIP

   Cincinnati5 reviews

   3.0

   Dined on 6 March 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Our server was not attentive and disappeared for large blocks of time.
   

   Is this helpful?

3. L

   Lori

   Phoenix1 review

   1.0

   Dined on 2 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   It was my birthday. We waited over 20 minutes for our server to even come ask if we would like water. He eventually did and took our drink order brought them out but not at same time. Eventually asked if we would like an app once we rcvd it we had no plates or silverware. Food came not all at once and by the time table was served first part of the party had cold food. Asked server to clear the table of dirty dishes and he rolled his eyes. He totally dogged the cooks when asked if they sell their own salsa. His words "it's hit or miss on the salsa. It can be salty or you can get a whole tomato". Basically, the last thing he wanted to do was wait on a party of 8. We did speak to a manager....something I detest having to do.....and he changed out our server and discounted the bill.....but it will be a very long time before I return to a Barrio Queen....over the years service and food have declined and that's not just at one location. Disappointing.
   

   Is this helpful?

4. m

   mindy VIP

   Seattle13 reviews

   2.0

   Dined on 14 February 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Under salted bland food. Very slow service. The Elote tasted like it came right out of a can.
   

   Is this helpful?

5. M

   Micah

   Phoenix1 review

   1.0

   Dined on 11 January 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   First thing we noticed when we were sat was that it was freezing inside. They had the rollup door open and it was 45° last night while we were dining. There was music on the patio. Poor guy must’ve been freezing. He was good though! Literally took 15 minutes for someone to greet our table. When the server walked up, he had a confused look on his face and asked if anybody had greeted us yet, and we said no. So he took our drink orders. Then one minute later, a girl walked up to the table and greeted us and said that she would be our server. We informed her that somebody just took our drink order and she said she would go sort it out. She came back with no drinks and said she would be our server and then five minutes later we got our drinks. We ordered the queso appetizer from her, but it never came. We sat down at 7:45 PM and our dinner order was finally taken at 8:38 PM. Our food came out a half hour later. The enchiladas were cold. My burrito was warm, but not hot. At this point, I informed her that our queso never came and she said she’d take it off the bill . Overall, it felt like a bunch of kids were running the restaurant. I never saw anybody who look like a manager. Luckily I was meeting up with friends I hadn’t seen in 10 years so we were overall not bothered by the slow service since we wanted to chat and catch up. But I think if we were there dining with our usual friends, probably would’ve got up and left. This is unfortunate. I’ve been to other barrio Queen locations, but this was my first time at the Gilbert location so I know this is not a typical barrio queen experience. Everything was just off.
   

   Is this helpful?

6. S

   Stacy

   Grand Rapids4 reviews

   4.0

   Dined on 27 December 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Great service and fun setting. Seated quickly after check in. I was disappointed that they did not have the 2 first menu items I ordered. Guacamole was good but the tacos were a bit dry.
   

   Is this helpful?

7. J

   Jessica

   Phoenix1 review

   1.0

   Dined on 22 December 2024

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Food was cold and the server did his best to rush us out the door. We were still eating and he came to have us pay the check. We weren’t even done with food and drinks.
   

   Is this helpful?

8. M

   Melissa

   Oklahoma City6 reviews

   1.0

   Dined on 18 December 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   This place was horrible. I choose this place for my graduation dinner and I was completely disappointed. What was supposed to be a celebration left us hungry and upset. Do not recommend ever!!
   

   Is this helpful?

9. I

   Iwalani

   Phoenix4 reviews

   3.0

   Dined on 1 December 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 5

   Great time with family. Setting was awesome, service was ok. But they were able to cater to our needs. Thank you
   

   Is this helpful?

10. k

    kim VIP

    Washington DC23 reviews

    5.0

    Dined on 23 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Authentic vibe and food. Service was excellent. Loved the salsa - came in mild and super spicy.
    

    Is this helpful?