Bâton Rouge Grillhouse & Bar - Thornhill

Bâton Rouge Grillhouse & Bar - Thornhill reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Arad

   Calgary1 review

   3.0

   Dined on 19 April 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Everything was great —the service, atmosphere, and overall experience. If the food quality were a bit higher, it would’ve been perfect.
   

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2. M

   Maria Anna

   Toronto1 review

   2.0

   Dined on 10 April 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   We were very disappointed with our experience. We have been many times in the past when we really enjoyed it. The food warm luke warm and the service was slow. Very few people in the restaurant so it was surprising. I indicated it was my husband's birthday and it wasn't even acknowleged.
   

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3. J

   Jeff VIP

   Toronto22 reviews

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything perfect, fantastic service, food done to perfection and when I couldn't finish, we got containers for everything including extra au jus for my meal
   

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4. B

   Brian

   Toronto3 reviews

   4.0

   Dined on 22 March 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Steaks are good as usual, but they are charging more than they used to. Peppercorn sauce used to be free, now they're charging $2 for it. Overall great place though, service staff are all good and are typically "easy on the eyes".
   

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5. F

   Francia & Jon

   Toronto3 reviews

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   I would have given it 5 stars, except the french fries had too much pepper or bbq spice for my tastes. The server was excellent, as was the bavet.
   

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6. J

   John

   Toronto4 reviews

   3.0

   Dined on 15 March 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   We have been to this location many times in the past and received excellent service and had a great meal. However, this past time couldn't have been worse. 1. Every plate when it was delivered has something wrong or missing. 2. It tooked 15 minutes plus to resolve the missing/wrong issues (it wasn't timed but by the time the correct items were received the main course was finished!) 3. Although we talked to the manager on shift the resolution was inadequate for the poor service and poor results as it came to our dishes. Normally we would have talked to the manager again but at this point we just wanted to get out. 4. Even getting water was a challenge as we ordered soup and finished those before the water was brought to our table then wasn't refilled until just before we were about to leave. We may revisit but it will be a VERY long time before we do.
   

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7. Y

   Yadira

   Toronto5 reviews

   4.0

   Dined on 13 March 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Excellent waiter! Food wasnt as good! Mash was cold and the mushroom sauce it felt like soup. The pretzel was great! Caesar salad was good! The fries my kids had was great! Meat was ok. In general was a good experience. I just feel quality of food has gone down
   

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8. A

   A

   Toronto1 review

   1.0

   Dined on 9 March 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Two of us eat at BR on a regular basis. On Marcy 9, 2025, we both had the Potato Soup and Ribs. The soup was thick, more like pudding. The ribs were burnt and dry. Sent them back. The replacements were only marginally better. Very disappointed. Will not likely return.
   

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9. OT

   OpenTable Diner

   Toronto1 review

   1.0

   Dined on 8 March 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 3

   3 meals ordered. One new york steak was requested to be medium and it came rare. Second New York was requested to be medium rare and it came rare. Both steaks were cold. Only the third steak came medium rare as requested. 2 of the three side ordered came out cold. Service took forever between asking for water, ordering multiple glasses of wine and dessert. We didn’t ask for steaks to be cooked further as we were super hungry and in a rush. Mentioned the steaks to the waitress and she comped dessert which was kind of her. When we’re paying roughly $50 per steak, both the steak and side dishes come improperly cooked and cold, I feel absolutely taken advantage of. Only reason I didn’t take this up with a manager is because I was with my mother and didn’t want to ruin her night. It’s the first time she went out and tried to have a good time in a long time. Thanks Baton Rouge, for taken advantage of regular people, trying to enjoy a Saturday night family meal.
   

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10. K

    Kevin

    Toronto7 reviews

    5.0

    Dined on 23 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I had the gnocchi and it was fabulous! My sister had chicken club! With raspberry cheesecake for dessert, it was a fabulous dinner! Generous portions, we have leftovers! Service was exceptional.
    

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