Beach House Restaurant & Tap Room

Review summary

1. J

   Jean

   Baltimore

   127 reviews

   3.0

   127 reviews

   Dined on 1 November 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 2

   Nice server but was underwhelming. Looks really nice on website. Bread with fish dip was hard and should have been toasted. The fish dip was edible but nothing special. Nice to sit on screened porch but no view of ocean. Probably won’t make a point to go back. Sorry.
   

   Beach House Restaurant & Tap RoomResponded on 3 November 2024

   I extend my sincere apologies for the subpar dining experience you encountered at our establishment. We hold your feedback in high regard and are committed to implementing improvements. Our culinary team will modify the bread and fish dip recipe to enhance its taste and quality. Additionally, we are exploring options to expand our seating areas, offering a more picturesque ocean view. I kindly request the opportunity to discuss your experience further and address any concerns you may have. Please contact me directly at your leisure. Thank you for sharing your feedback. It is greatly appreciated. Kind Regards, Roddy Smith II Food and Beverage Manager
   

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2. M

   Mary

   Atlanta Metro

   3 reviews

   5.0

   3 reviews

   Dined on 31 August 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Excellent service, charming restaurant- love the screened in back porch!
   

   Beach House Restaurant & Tap RoomResponded on 2 September 2024

   Thank you very much for your review! We are thrilled you enjoyed your visit and look forward to serving you again! With Gratitude, Roddy
   

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3. M

   Morgan

   Coastal Georgia

   1 review

   4.0

   1 review

   Dined on 1 August 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   We reserved a table but was not needed as it was just 3 of us. Recommend reservation for bigger parties. Service was quick and waitress accommodated all of our needs. Food was very good.
   

   Beach House Restaurant & Tap RoomResponded on 13 August 2024

   Thank you so much for your feedback and your recommendation. We hope to welcome you again in the future! Kind Regards, Mel
   

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4. OT

   OpenTable Diner

   Atlanta Metro

   6 reviews

   1.0

   6 reviews

   Dined on 27 July 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Buffet only. So gross. All the food was cold. Biscuits could have broken a window they were so hard.
   

   Beach House Restaurant & Tap RoomResponded on 13 August 2024

   Thank you for your feedback, I apologize for your poor experience last month. We no longer offer the breakfast buffet - we hope to welcome you for a better experience. Kind Regards, Mel
   

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5. OT

   OpenTable Diner

   Jacksonville

   1 review

   2.0

   1 review

   Dined on 26 July 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   We went on a Saturday. They weren’t real busy but it took awhile for wait staff to greet us. I had the shrimp and grits which were strange to say the least. Brown gravy on top of saffron grits. Very little flavor and shrimp were small. My friend had the smothered pork chops. They were very dry, super thin and not very flavorful.
   

   Beach House Restaurant & Tap RoomResponded on 13 August 2024

   Thank you for your feedback, I am sorry you didn't have a better experience. Our take on Shrimp & Grits is made with a demi glace sauce, I am sorry that your meal was not to your liking, thank you for taking the time to let us know. I hope that when you brought it to your server's attention that we were able to resolve the problems for you. We hope to better serve you in the future! Kind Regards, Mel
   

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6. OT

   OpenTable Diner

   Richmond

   1 review

   2.0

   1 review

   Dined on 26 July 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   Unfortunately our service was just ok but our food was not good at all. None of the 4 adults liked their food. Poor quality.
   

   Beach House Restaurant & Tap RoomResponded on 13 August 2024

   Thank you for your feedback - please do reach out to us, with the details of your meal so that he can further investigate what went wrong. Thank you in advance for your further information. Kind Regards, Mel
   

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7. OT

   OpenTable Diner

   New York City

   2 reviews

   1.0

   2 reviews

   Dined on 26 July 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Don’t waste your time or money. Great beer selection but that’s it.
   

   Beach House Restaurant & Tap RoomResponded on 29 July 2024

   Thank you for your feedback - we hope to better impress you next time. If you would like to reach out with some details of your trip, please do feel free so that we can garner some details of your visit (date, approx time, items ordered and issues that you encountered). We are glad that you enjoyed the beer selection but would like to make that a more rounded out experience next time. We hope to hear from you. Kind Regards, Mel
   

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8. OT

   OpenTable Diner

   Charleston

   2 reviews

   vip
   2.0

   2 reviews

   Dined on 3 July 2024

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 5

   Service and atmosphere were great but food was very dry or overcooked. Mixed drinks didn’t have much alcohol at all in them.
   

   Beach House Restaurant & Tap RoomResponded on 11 July 2024

   I am sorry that this was your experience. I hope that when you brought it to your servers attention that we were quick to rectify for you. We hope to better serve you in the future. Kind Regards, Mel
   

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9. OT

   OpenTable Diner

   Atlanta Metro

   1 review

   1.0

   1 review

   Dined on 30 June 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Ordered pizza it's literally bowling ally pizza pre prepared and frozen. Air conditioner did not work. Prices were outrageous for quality of food.
   

   Beach House Restaurant & Tap RoomResponded on 11 July 2024

   Thank you for your feedback. Our crust is bought in, however our pizza's are assembled on site with fresh ingredients and homemade pizza sauce. The kids pizza's are a brand mandated product and do come in prepared. I am sorry our pizza was not to your liking and that you did not have a better experience with us. We hope to better serve you in future. Kind Regards, Mel
   

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10. OT

    OpenTable Diner

    Orlando

    1 review

    vip
    2.0

    1 review

    Dined on 22 June 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3

    Tables on the patio had alot of wear, outside was quieter. Would have been nice except for the weather which made everything sticky, or maybe it was sticky for not being wiped down- can’t tell.
    

    Beach House Restaurant & Tap RoomResponded on 26 June 2024

    Thank you for your feedback. I am sorry that you did not have a more enjoyable outdoor dining experience. We hope to better serve you in the future. Kind Regards, Mel
    

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