Ben Paris

Review summary

1. S

   Shirley

   New York City

   5 reviews

   2.0

   5 reviews

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   I found the food to be overly salted, poorly paired (main with sides), and oddly overly spicy. My dinner partner was so disappointed with his main meal he sent it back and then had to wait nearly an hour for another dish. The server was very kind and took the charge for this entree off our bill, but the evening meal was quite disappointing.
   

   Ben ParisResponded 5 days ago

   Dear Shirley, Thank you for taking the time to share your feedback. We're truly sorry to hear that your dining experience didn’t meet expectations. It sounds like we missed the mark with our cuisine and service, and we sincerely apologize for the issues you encountered during your visit. We value your feedback and would love the chance to welcome you again. Would you be willing to continue this conversation over email? Please reach out to our Director of Food & Beverage, Juan Lopez. For Juan's email address, please private message us . We look forward to hearing from you. We hope you'll give us another chance in the future to provide you with a better dining experience. Sincerely, The Ben Paris team
   

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2. T

   Tracie

   Seattle

   6 reviews

   vip
   3.0

   6 reviews

   Dined on 1 December 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   I was really excited to go back to Ben Paris as I hadn’t been since before COVID. Although my dining companions seemed to enjoy their meals, mine was so cold I had to send it back. The service was very nice and they remade it with a smile, but even after getting I was disappointed. Who would think a carnitas bowl would be bland. As I said the service was good and my friends liked their food so maybe I should give it another go but I was disappointed this time around..
   

   Ben ParisResponded 5 days ago

   Dear Tracie, Thank you for sharing your feedback. We appreciate the compliments about our service! However, we're so disappointed to hear your meal didn't meet expectations. We sincerely apologize the carnitas bowl didn't live up to your expectations. Your feedback is important to us and we would love to hear more about your recent visit. Please reach out to our Director of Food & Beverage, Juan Lopez via private messenger on OpenTable. We look forward to hearing from you. We hope you'll give us another chance in the future to provide you with a better dining experience. Sincerely, The Ben Paris team
   

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3. M

   Michael

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A delicious breakfast! We had the pancake and the standard Ben Paris all American breakfast. This was our second time staying at the State Hotel and eating at Ben Paris. Both did not disappoint!
   

   Ben ParisResponded 5 days ago

   Dear Michael, Thank you for your wonderful review! We're so happy to hear that you enjoyed your breakfast, especially the pancake dish! Additionally, we're thrilled that your second visit to both the State Hotel and Ben Paris was just as satisfying as the first! It was a pleasure welcoming you, and we look forward to your next visit! Cheers, The Ben Paris team
   

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4. K

   Kristy

   Washington DC

   12 reviews

   vip
   3.0

   12 reviews

   Dined on 1 December 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The lamb sausage in the tagliatelle tasted bland and a little off, it was also cold. I could not eat the sausage at all. The rest of the dish was lacked the overall flavor needed with the sausage. The woman at the next table had ordered the same dish and she also could not eat the sausage. I recommend NOT ordering the Tagliatelle . For dessert I had the Affogato which came with not quite a half scoop of ice cream affecting the overall creaminess expected in an Affogato. My husband ordered the pork loin and said the kale and corn sauce was very tasty but the pork was over cooked. We enjoyed ourselves, the service was fine and cocktails were interesting.
   

   Ben ParisResponded 5 days ago

   Hello Kristy, Thank you for taking the time to leave your feedback and review. We really appreciate knowing that our wonderful team and dynamic drinks were highlights of your visit. We are disappointed to see that the tagliatelle left more to be desired, but appreciate you sharing. We strive to provide exceptional service and product, and are dedicated to making improvements. We’d love to hear more about your visit. Please feel free to contact our Task Force Food and Beverage Manager, Juan Lopez, via private message on OpenTable. We look forward to connecting. We hope to earn another chance to give you a lovely meal in the not-so-distant future. Sincerely, The Ben Paris team
   

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5. C

   Clydon

   Corpus Christi

   2 reviews

   5.0

   2 reviews

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   I’ve been to Ben Paris previously for dinner and had an amazing server by the name of Hatti or Hatty? She pronounced it as “Hat-Tea” and she definitely left a lasting impression. She recommended a pasta with a certain type of beef, which was outstanding. Came back into town with my family who have never been to Seattle and immediately booked a breakfast. The meals were just as delicious as the dinner meals. Highly recommend dining here not only because of the food and service, but the location is the best (one block from Pike Place Market). I’d recommend parking in the parking garage across the street which gives you easy access to everything, which I believe costs about $26 overnight, but definitely worth the price due to location. A+++
   

   Ben ParisResponded 5 days ago

   Dear Clydon, Many thanks for taking the time to leave us a 5-star review. It sounds like we hit the mark with our breakfast and dinner! We truly appreciate the wonderful compliments about Hatti's service, we will be sure to let her know your kind words! We can’t wait to welcome you back again soon, and thanks for the A+++ rating! Cheers, The Ben Paris team
   

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6. W

   Wanda

   Seattle

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   it was a wonderful way to spend Thanksgiving with my sons. a busy but casual atmosphere, with good food and attentive staff...
   

   Ben ParisResponded 5 days ago

   Dear Wanda, Thank you so much for your kind words! We're so happy to hear that you and your sons had a wonderful Thanksgiving with us! It sounds like we hit the mark with our atmosphere, food, and friendly staff! We look forward to welcoming you back for another exceptional visit! Cheers, The Ben Paris team
   

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7. K

   Kim

   Seattle

   6 reviews

   vip
   2.0

   6 reviews

   Dined on 29 November 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   The food came out at different times and much of it was cold. The restaurant was running 3 rounds of Thanksgiving dinners and we were there for the 2nd round. The staff was very nice but it was chaos. With tip dinner was about $300 and it was not very good. I will not go back for a holiday meal again.
   

   Ben ParisResponded 5 days ago

   Dear Kim, Thank you for taking the time to leave your review and valuable feedback. While we are glad that our friendly team was a highlight of your experience, we are thoroughly disappointed to see that your Thanksgiving dinner left more to be desired. We’d love to hear more about your visit. Please feel free to contact our Task Force Food and Beverage Manager, Juan Lopez, via private message on OpenTable. We look forward to connecting. We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide. Sincerely, The Ben Paris team
   

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8. S

   Stacy

   Minneapolis

   1 review

   2.0

   1 review

   Dined on 29 November 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   We did the Thanksgiving dinner and it was poorly run. We never received our salads and the sides came out after the mediocre cold, dry turkey. The wine pairing, cheese appetizer and desserts were good but not $500 good.
   

   Ben ParisResponded 5 days ago

   Hello Stacy, We really appreciate you taking the time to leave your feedback and review. While we are glad to see that the wine, cheese, and desserts were enjoyed, we do regret to hear that overall the Thanksgiving experience left more to be desired. We’d love to hear more about your visit. Please feel free to contact our Task Force Food and Beverage Manager, Juan Lopez, via private message on OpenTable. We look forward to connecting. We hope you will give us another opportunity to gain your trust and show you the outstanding service we normally provide. Sincerely, The Ben Paris team
   

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9. J

   John

   Seattle

   1 review

   5.0

   1 review

   Dined on 29 November 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food and experince was excellenet. I would highly recommend for Thanksgiving dinner.
   

   Ben ParisResponded 5 days ago

   Dear John, Many thanks for taking the time to leave us a 5-star review. We're delighted to hear you enjoyed your Thanksgiving meal! We look forward to welcoming you back in the future for more memorable meals! Cheers, The Ben Paris team
   

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10. J

    Jennifer

    Seattle

    2 reviews

    4.0

    2 reviews

    Dined on 28 November 2024

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 5

    We went to Ben Paris for their Thanksgiving day meal. The ambience was lovely and the service was generally very nice, but very disorganized. The meal started off very well with the staff welcoming us table by table explaining the pre-fixe meal and what we should expect. Our drink orders were taken, and the appetizer cheese plate + salads were served in a timely manner. Everything after this seemed to fall apart. All the tables seemed to get their mains and sides at random with many side dishes missing, but each table's missing sides were different from their neighbors. As an example some tables were served turkey and stuffing and then had to wait quite a while to get the other sides while tables nearby would have the inverse situation where they received only sides, but no main dish. Despite multiple servers/staff coming by to ask us what is missing, we still found ourselves missing specific items and twice we were offered a side/food item we had already received and which was still sitting on our table waiting to be consumed. The manager (?) on duty apologized for the mess which was nice, but it did take away from our enjoyment overall. Drinks wise - Very good mocktail, cocktail, and wine list. The bartender seemed busy yet very capable. Food wise - The turkey and gravy were delicious. The roasted sweet potatoes and cranberry sauce were also very good. The green beans in béchamel sauce seemed undercooked as they were near impossible to cut and chew through. The mashed potatoes tasted very good, but the texture was very thick and cloying, perhaps due to the high cheese content? They made our tongues glue to the top of our mouths.
    

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    Ben ParisResponded 5 days ago

    Dear Jennifer, Thank you for sharing your detailed feedback. We’re so glad to hear that you enjoyed the ambiance, drinks, and some of the food, especially the turkey and gravy! However, we sincerely apologize for the disorganization with meal service and timing. We truly appreciate your feedback, as this helps our team improve for future visits. We hope you'll give us another chance to provide a more seamless experience next time. Cheers, The Ben Paris team
    

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