Benihana - Addison Walk

Review summary

1. C

   Cathy

   Alabama2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tae and Aaron were excellent! Food and service was impeccable. We had so much fun!
   

   Benihana - Addison WalkResponded 1 day ago

   Hey Cathy, we're thrilled to hear you had such a great time at Benihana - Addison Walk! It's wonderful to know that our food and service met your expectations. We always strive to provide an impeccable dining experience and it's great to hear that we hit the mark for you. Thank you for choosing us for your fun day. We hope to see you again soon!
   

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2. B

   Barry

   Dallas2 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a great time ! Great staff , and the food was a1 😊😊😊
   

   Benihana - Addison WalkResponded 1 day ago

   Thanks for the feedback, Barry! We're thrilled to hear that you had a great time at Benihana - Addison Walk and enjoyed our food. Your kind words about our staff and service are greatly appreciated. We always strive to provide our guests with the best dining experience possible. We look forward to serving you again soon!
   

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3. CD

   CaseyD

   Dallas7 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   The food was great once the chef got to the table. It took almost 45 minutes just to get drinks we had to go find the manager to get them. Other than that, we had a great time.
   

   Benihana - Addison WalkResponded 2 days ago

   Hi Casey, We're truly sorry to hear about your experience. We're glad to know that you enjoyed the food and our chef's culinary skills. However, we're truly sorry that the service didn't meet your expectations. We strive to provide exceptional service to all of our guests and it seems we fell short during your visit. We appreciate your feedback and will use it to improve our service. We hope you'll give us another chance to make your next visit a more enjoyable one. Best, The Management Team
   

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4. C

   Caylin VIP

   Los Angeles3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and experience was fabulous! Cameron did an excellent job providing great service! I will definitely be back! Definitely recommend coming for their taste of Benihana deal!
   

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   Benihana - Addison WalkResponded 4 days ago

   Hey Caylin, we're thrilled to hear that you had a fantastic experience at Benihana - Addison Walk! It's wonderful to know that you enjoyed both our food and service. We're especially pleased that you found our Benihana taste of the day deal to be a good value. Your high recommendation means a lot to us. We look forward to welcoming you back soon for another fabulous experience!
   

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5. OT

   OpenTable Diner

   Dallas14 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   We had a long wait until food was served, but Manny’s cooking made up for it. Everything cooked to perfection!
   

   Benihana - Addison WalkResponded 5 days ago

   Dear Guest, thank you for choosing Benihana - Addison Walk and for taking the time to leave us a review. We're thrilled to hear you enjoyed our perfectly cooked dishes! We understand that waiting for your food can be frustrating and we're sorry for the delay. We're always striving to improve our service and your feedback is invaluable. We hope to see you again soon for another round of our delicious dishes! Best, The Management Team
   

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6. RO

   RachelO

   Dallas19 reviews

   5.0

   Dined on 18 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We enjoyed a celebratory birthday dinner here. Our server Jordan was amazing and very attentive. I had the shrimp tempura for an appetizer and it was good. The chicken fried rice with the meal was also really good! We’ll be back for sure.
   

   Benihana - Addison WalkResponded 5 days ago

   Thanks for the feedback, Rachel! We're thrilled to hear that you enjoyed your birthday dinner at Benihana - Addison Walk and found our shrimp tempura and chicken fried rice to be tasty. We're also glad that you appreciated the attentive service from our team. We'll strive to make your next visit even more memorable. We look forward to having you back!
   

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7. A

   Avon VIP

   Dallas1 review

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Upon arrival the manager held the door open for us and greeted us which is so kind. We were seated right away for dinner and Chelsey was our server. She was so funny and knowledgeable on menu items and helped me make several (great!) decisions! Our chef was Manny and he was definitely one of the best hibachi chefs we’ve ever had! He was so funny and engaging, doing a bunch of stunts and even magic tricks! He cooked our meal to perfection everything tasted soooo good! We ended the night with tempura bananas by Chelsey’s recommendation and it was delicious. This location is my favorite Benihana’s, it’s the perfect spot for a date night
   

   Benihana - Addison WalkResponded 7 days ago

   Avon, thank you for your fantastic review! We're thrilled to hear you enjoyed your experience, from the warm welcome to the delicious meal and entertaining chef. Chelsey and Manny truly shine, and we’re glad they made your date night special. Looking forward to welcoming you back soon!
   

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8. D

   Destiny VIP

   Detroit2 reviews

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Juan was amazing and gave us the real Benihana experience. We started with the chili shrimp roll and it was worth the hype. I got the Benihana trio for dinner and it was so good. You must sit at the communal table to get the full experience. Highly recommend.
   

   Benihana - Addison WalkResponded on 18 March 2025

   Hey Destiny, Thank you for sharing your experience! We're thrilled to hear that Juan gave you the true Benihana experience and that you enjoyed the chili shrimp roll and Benihana trio. Sitting at the communal table definitely adds to the fun, and we’re glad you loved it! We truly appreciate your recommendation and can’t wait to welcome you back for another great meal!
   

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9. OT

   OpenTable Diner

   Dallas3 reviews

   5.0

   Dined on 16 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely the BEST!! went with family for my birthday and we had an absolute blast. Food was amazing as usual can’t wait to come again.
   

   Benihana - Addison WalkResponded on 17 March 2025

   Dear Guest, Thank you for celebrating your birthday with us and for the amazing feedback! We’re thrilled you and your family had a blast and enjoyed the food. It means the world to us to be part of your special day and to consistently deliver a great experience. We can’t wait to welcome you back for more delicious food and fun times. Looking forward to your next visit—thanks again for choosing us to celebrate! 🎉🍽️
   

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10. OT

    OpenTable Diner

    Tampa2 reviews

    2.0

    Dined on 16 March 2025

    1. Overall 2
    2. Food 5
    3. Service 2
    4. Ambience 3

    It stared great but service attentive proactive. Noticed some issues with other servers that made me worry. Then our service went down hill. After chef was done cooking we were there for another hour waiting. Did notice our service had tables all over restaurant. Maybe given them sections with tables close to each other will help not get overwhelmed.
    

    Benihana - Addison WalkResponded on 18 March 2025

    Dear Guest, Thank you for sharing your experience. We're glad your evening started off well but truly sorry to hear that the service declined and you had to wait so long after your meal. Your feedback about the service and staff organization is valuable, and we’ll definitely look into improving section assignments to ensure a more attentive and efficient experience. We appreciate you bringing this to our attention and hope you'll consider giving us another chance in the future.
    

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