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Benihana - Chicago, IL, Chicago, IL

Benihana - Chicago, IL

3.8
3.8
2586 Reviews
$30 and under
Japanese

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2 people
19:00

Select a time

Booked 41 times today
  • Good for groups
  • Good for special occasions
  • Lively
Welcome to Benihana, a dining experience unlike any other! Our guests are seated at communal tables in groups, where your personal chef will perform the ancient art of Teppanyaki. Watch as we slice and dice, preparing a meal that will dazzle your eyes as well taste buds, whether you choose mouth-watering steak, tender chicken or succulent seafood. You can also enjoy sushi prepared by a talented sushi chef and indulge in a specialty cocktail.

Order delivery or takeout

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Phone number
    (312) 780-3110
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Private party facilities
    Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.
  • Area
    Downtown / Loop
  • Cross Street
    John Hancock Center
  • Parking details
    Street Parking
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, Wine

Offers

  • $3, $6 $9 HAPPY HOUR

    Multiple dates available
    Sun - Thu - 15:00 - 22:00,Fri - Sat - 15:00 - 23:00
    Explore our new $3, $6, & $9 Happy Hour menu, available Monday-Friday from 3pm to 6pm! Indulge in steamy edamame, the juicy Rocky's Wagyu Burger, signature cocktails like the refreshing Benihana Punch, and much more! With a variety of delicious options, it doesn’t get happier than this! Exclusions apply. Menu items, dates and times vary by location. Contact your local Benihana for additional information.
    $3, $6 $9 HAPPY HOUR photo
  • $39 TASTE OF BENIHANA

    Multiple dates available
    Sun - Thu - 11:00 - 15:00, 15:00 - 22:00,Fri - Sat - 11:00 - 15:00, 15:00 - 23:00
    Enjoy the flavors of our signature hibachi with an exclusive five-course meal for just $39 per person. Enjoy our fan favorites like our fried rice, hibachi steak or tender chicken, Benihana soup and signature salad, fresh sushi,  homemade dipping sauces, and more! Menu available Monday through Sunday in the bar and lounge area for dine-in only. Not available with any other promotions, discounts or promotions, including the birthday certificates. Tax and gratuity are not included. 
    $39 TASTE OF BENIHANA photo
  • WAGYU OF THE WORLD MENU

    Multiple dates available
    Sun - Thu - 11:00 - 15:00, 15:00 - 22:00,Fri - Sat - 11:00 - 15:00, 15:00 - 23:00
    Experience our newly added six-course Wagyu of the World menu! The unique menu features mouthwatering premium cuts along with flavorful pairings like our Benihana soup and salad, hibachi vegetables, mushrooms, steamed rice and more.  Ask your server for more details. Reserve now!

    WAGYU OF THE WORLD MENU photo

What 2,586 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 4.1Food
  • 3.9Service
  • 3.9Ambience
  • 3.6Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Benihana in Chicago offers a lively dining experience with "amazing food" and "entertaining chefs." Guests frequently highlight the "great service" and memorable celebrations, making it a popular choice for special occasions. However, be prepared for potential wait times, even with reservations, as the restaurant can be quite busy. Overall, it's a fun venue with delicious options.
2,586 Reviews
  1. Joelle

    Hawaii

    2 reviews

    5.0

    2 reviews

    Dined today

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Erick was entertaining and pleasant as he prepared our meal. We were seated right away. Service was excellent

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  2. Shannon

    VIP

    Washington DC

    9 reviews

    2.0

    9 reviews

    Dined 1 day ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    I am a frequent guest at Benihana and was deeply disappointed with my recent dining experience, particularly as I was celebrating my birthday. At our table of three, one guest has a gluten allergy. She clearly instructed the chef to prepare her food separately. However, the chef inexplicably used gluten-free ingredients for everyone's meal, including gluten-free soy sauce. This significantly altered my order and the quality of the food I paid for, especially considering I ordered three servings of fried rice while the other guest only ordered one. Furthermore, I ordered the Hibachi Supreme with the Chateaubriand cooked medium-rare. Despite my specific request, the chef overcooked the steak to medium-well. It took over 15 minutes for a manager to arrive, who then instructed the chef to prepare a new steak. Even then, I had to closely monitor the cooking process as the chef appeared unsure of how to cook it correctly and nearly overcooked it again. This series of errors significantly impacted my birthday celebration. I was extremely dissatisfied with the quality of the food and the lack of professionalism and attention to detail demonstrated by the chef. I strongly considered requesting a refund but, due to the exhaustion and frustration of the situation, I ultimately decided to pay and leave. I hope you will address these concerns and take steps to improve the quality of service and training for your chefs and staff.

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  3. Precious

    VIP

    Chicago

    1 review

    1.0

    1 review

    Dined 2 days ago

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 2
    This location is by far one of the worst locations I’ve been too we had a 8:00 reservation and told that reservations were running 30 mins behind I arrived while my boyfriend was parking and was told we couldn’t be checked in until he walked through the door which is out of this world if your reservations are 30 mins behind. I ordered the spicy shrimp appetizer which is sauté shrimp tossed in a diablo sauce and was told this item was discontinued I was at another location last week and the appetizer was made for me it’s not a difficult dish so I was confused as to why they was making it such a problem my boyfriend ask the manager and he didn’t even know what it was smh the waitress was friendly enough but the Chef is who made the experience worth it he was amazing and told me how to order the shrimp appetizer in the future so I could have it which is crazy cuz I can order it anywhere else and it’s not a issue I will never go back to this location not when there are so many better locations with better customer service!!
    Benihana - Chicago, ILResponded 1 day ago
    Thanks for the review, Precious. We're sorry to hear about your experience at our Benihana - Chicago, IL location. We understand your frustration about the wait and the issue with the discontinued appetizer. We're glad to hear that our staff was able to assist you and that you enjoyed the spicy shrimp appetizer the next time you visited. We value your feedback and will use it to improve our service. We hope you'll consider other locations in the future.

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  4. Argentina

    Chicago

    2 reviews

    1.0

    2 reviews

    Dined 2 days ago

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    If I could give ZERO STARS believe me I would. The server kept getting our orders mixed up, food and drinks…. She never came back to ask us if we needed a refill or to remove the extra plates of the soup or salad eating with crowded dishes there’s already no space. She did ask for a tip which was insane after seeing her once at the beginning and when she was charging. Never coming here again! For my first time it was HORRIBLE!
    Benihana - Chicago, ILResponded 1 day ago
    Thanks for the review, Argentina. We're truly sorry to hear about your experience at Benihana - Chicago, IL. It's unfortunate that our service did not meet your expectations. We understand how frustrating it can be to receive mixed-up orders and not have your needs met, especially when you're new to our restaurant. We also regret the confusion about the tip. We strive to provide excellent service and we're sorry we fell short during your visit. Your feedback is important to us and we will use it to improve our service. We hope you'd give us another chance to provide you with the quality experience you deserve. Best regards, Benihana - Chicago, IL Management Team

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  5. Mick

    Chicago

    5 reviews

    3.0

    5 reviews

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    We had a reservation for 6pm. Didn’t get seated until 6:45 pm. What was the point of the reservation?
    Benihana - Chicago, ILResponded 1 day ago
    Thanks for visiting us, Mick. We're truly sorry to hear about your recent experience at Benihana - Chicago, IL. We understand how frustrating it can be to wait for a table, especially when you've made a reservation. We sincerely apologize for the delay and appreciate your patience. We're glad to hear that you enjoyed the food, but we're sorry that the service didn't meet your expectations. Your feedback is invaluable and we will definitely use it to improve our service. We hope you'll give us another chance to serve you better in the future.

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  6. Maddie

    Chicago

    1 review

    1.0

    1 review

    Dined on 19 January 2025

    1. Overall 1
    2. Food 4
    3. Service 2
    4. Ambience 3
    Didn’t get food until 915, though Rez was for 730. Didn’t get seated until 810
    Benihana - Chicago, ILResponded on 20 January 2025
    Thanks for the feedback, Maddie. We're sorry to hear that you didn't receive the timely service you expected during your visit to Benihana - Chicago. We understand that waiting for an hour is frustrating and we apologize for the inconvenience caused. We are working on improving our seating and food service timing to ensure that our guests have a better experience. We appreciate your patience and hope to have the opportunity to serve you better in the future. The Management Team

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  7. Samantha

    Chicago

    1 review

    5.0

    1 review

    Dined on 19 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was a great experience and our chef Arisa I think his name was he was on point with everything all the tricks made my daughter feel special and the server singed happy birthday to her
    Benihana - Chicago, ILResponded on 20 January 2025
    Hi Samantha, We're over the moon to hear about your great experience at Benihana - Chicago, IL! It's wonderful to know that you and your daughter felt special and that our chef made your special day even more memorable. We're also thrilled that you had a great time with our tricks and special birthday celebration. Your kind words mean a lot to us and we can't wait to welcome you back for another memorable experience. Warm Regards, The Management Team

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  8. Fred

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on 17 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My son loves going here when in Chicago. Thank you
    Benihana - Chicago, ILResponded on 18 January 2025
    Hey Fred, We're absolutely thrilled to hear that your son loves coming to Benihana - Chicago, IL! Your kind words mean the world to us. We're glad that our food, service, and value met your expectations. We can't wait to welcome you and your family back on your next visit to Chicago. Thank you for choosing us! Best, The Management Team

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  9. Iyanna

    Chicago

    1 review

    2.0

    1 review

    Dined on 12 January 2025

    1. Overall 2
    2. Food 4
    3. Service 5
    4. Ambience 5
    The bathroom needed more work but overall the food was amazing and the service was good . It was a long wait for food but it was ok. If I say I would eat here again probably and probably not .
    Benihana - Chicago, ILResponded on 14 January 2025
    Thanks for the review, Iyanna! We're thrilled to hear that you enjoyed our food and service at Benihana - Chicago, IL. We apologize for the long wait you experienced, but we're glad you found it to be worth it. We appreciate your feedback and we'll definitely take it into consideration as we continually strive to improve our customer experience. We hope to see you again soon!

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  10. William

    San Francisco

    1 review

    5.0

    1 review

    Dined on 11 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    She had a great birthday party and really enjoyed the show and experience
    Benihana - Chicago, ILResponded 1 day ago
    Hi William, we're so glad to hear that you had a great birthday party at Benihana - Chicago, IL! It's wonderful to know that you enjoyed the show and experience with us. We always strive to provide the best for our guests, and your kind words are a testament to our efforts. Thank you for choosing us for your celebration and we look forward to serving you again soon! Best wishes, The Management Team

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FAQs

Benihana - Chicago, IL does offer delivery in partnership with Postmates and Uber Eats.

Benihana - Chicago, IL is rated 3.8 stars by 2586 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a booking

2 people
19:00

Select a time

Booked 41 times today

Order delivery or takeout

Google Map for Benihana - Chicago, IL

875 N Michigan Ave, # GP03, Chicago, IL 60611

Dining areas

Additional information

  • Cross Street
    John Hancock Center
  • Area
    Downtown / Loop
  • Hours of Operation
    Mon–Thu, Sun 11:00–22:00 Fri, Sat 11:00–23:00
  • Price
    $30 and under
  • Cuisines
    Japanese
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    Street Parking
  • Payment Options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, Wine
  • Phone number
    (312) 780-3110
  • Catering
    Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/
  • Private party facilities
    Benihana Chicago offers 3 private dining rooms for group parties for 20-90 guests. Our private rooms offer unique settings for social and corporate gatherings along with a group dining and bar package.
  • Privacy Policy
  • Terms of Use
  • Impressum
  • Cookies and Interest-Based Ads
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