Benihana - Conroe, TX

Review summary

1. J

   John

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   The restaurant had a disappointing night with mostly empty tables and poor food quality. The onion soup was bland, the salad watery, and the fried rice was overcooked. The shrimp appetizer was okay, but the meal shrimp were undercooked. The lobster was shredded, and the steak was just alright. Overall, the experience didn't meet our previous expectations.
   

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2. J

   James

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on 14 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great time celebrating a college graduation. Food was great and chef was entertaining!
   

   Benihana - Conroe, TXResponded on 15 December 2024

   Thanks for visiting us, James! We're thrilled to hear that you enjoyed your college graduation celebration at Benihana - Conroe. It's wonderful to know that our chef's entertainment added to your overall experience. We're also glad that you found the food great and service excellent. We strive to provide our guests with the best dining experience possible and your feedback helps us do just that. We look forward to serving you again soon!
   

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3. k

   keith

   Houston

   2 reviews

   5.0

   2 reviews

   Dined on 28 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Chef Martin and Server Leah were great !! The layout of the resturant is open an airy with great ambiance!
   

   Benihana - Conroe, TXResponded on 30 November 2024

   Hello, Keith! We're thrilled to hear that you enjoyed your experience at Benihana - Conroe! It's wonderful to know that our chef and server made a positive impression on you. We strive to create an open and ambiance-rich environment, and we're glad you appreciated it. Thank you for your kind words and high ratings. We look forward to serving you again soon! Best regards, The Management Team
   

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4. V

   Vinessa

   VIP

   Toronto

   9 reviews

   4.0

   9 reviews

   Dined on 28 November 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Staff was extremely pleasant, food was very good, table was a bit tight for group, so asked to be moved. The Benihana photo comp was a pleasant surprise. We did have to ask for our side of rice, which wasn’t provided after the chef grilled our entree selections. Overall, we appreciate the service we received (given it was Thanksgiving Day) and can’t complain about anything. We’re grateful, and would return under the right circumstances. Thanks to the manager for checking in and providing a coupon for our next visit.
   

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   Benihana - Conroe, TXResponded on 30 November 2024

   Thanks for the feedback, Ness! We're thrilled to hear that you had a pleasant experience with our staff and enjoyed our food. We apologize for the tight seating and the lack of service during your visit. We're always looking to improve and your feedback is invaluable in this regard. We're glad you appreciated the Benihana photo comp and are grateful for your understanding on a busy holiday. We look forward to welcoming you back under better circumstances in the future.
   

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5. J

   Janece

   VIP

   Las Vegas

   14 reviews

   5.0

   14 reviews

   Dined on 21 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Katie was great! Kelly the manager was very nice and attentive. Chef Justin did an amazing job with our meal! Highly recommend!
   

   Benihana - Conroe, TXResponded on 22 November 2024

   Hello Janece! Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us at Benihana - Conroe. Your kind words about our service and food have truly made our day! We're delighted that you'd recommend us and we look forward to serving you again soon. Best regards, The Management Team
   

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6. A

   Audrey

   Houston

   1 review

   5.0

   1 review

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my husband's first experience with Japanese food, and Dlynn, our server, and Chef James made this a wonderful birthday for him. The service was great, food so tasty, Chef James wowed with his presentation, and Jose, the manager made us feel very special. Kuddos to the staff and management!
   

   Benihana - Conroe, TXResponded on 9 November 2024

   Thanks for the feedback, Audrey! We're thrilled to hear that your husband's first experience with Japanese food was a success, and that he enjoyed his birthday with us at Benihana - Conroe. It's wonderful to know that our team made your husband's special day memorable with their service and food presentation. We always strive to make our guests feel special, and your kind words are a testament to our efforts. We look forward to welcoming you back for more memorable meals!
   

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7. T

   Thomas

   Houston

   1 review

   5.0

   1 review

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Hibachi chef was great. Very entertaining and friendly. Our kids loved him. Our Server did an excellent job taking care of everything.
   

   Benihana - Conroe, TXResponded on 7 November 2024

   Hey Tom! Thanks for the feedback! We're thrilled to hear that you and your family had a great time at Benihana - Conroe. It's wonderful to know that our Hibachi chef and kids enjoyed their time with us. We're also pleased to know that our service met your expectations. We strive to provide excellent food and service to all our guests. We appreciate your high ratings and look forward to serving you again soon!
   

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8. R

   Raquel

   Houston

   1 review

   5.0

   1 review

   Dined on 24 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The best experience I have had at a Benihana food was excellent
   

   Benihana - Conroe, TXResponded on 27 October 2024

   Dear Raquel! Thanks for the feedback! We're thrilled to hear that you had an excellent experience at our Benihana - Conroe location. It's always a pleasure to serve guests like you who appreciate the quality of our food and service. We look forward to your next visit!
   

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9. D

   Deborah

   Houston

   153 reviews

   5.0

   153 reviews

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We were treated to a lunch experience this trip, rather than dinner. I had no idea that Benihana had so many lunch choices! The restaurant was not very busy as to our late lunch arrival time. I actually found the quieter noise level to my liking. Food was great, as always, as was the service.
   

   Benihana - Conroe, TXResponded on 15 October 2024

   Hey Deborah! We're thrilled to hear that you had a great lunch experience at Benihana - Conroe during your trip! It's always our goal to provide a delightful atmosphere and top-notch food for our guests. We're glad you found the noise level to your liking and appreciated the service. Thank you for your positive feedback and for choosing us for your lunch. We look forward to welcoming you back on your next visit. Best, The Management Team
   

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10. R

    Ryan

    Houston

    1 review

    5.0

    1 review

    Dined on 4 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Staff is amazing with a special highlight to the manager in duty. We live walking distance to the one in the Woodlands and choose to drive here for a reason.
    

    Benihana - Conroe, TXResponded on 6 October 2024

    Dear Ryan! Hey, thank you so much for your 5-star review! We're thrilled to hear that our staff made your experience at Benihana - Conroe memorable. It's wonderful to know that our team's effort to highlight their special skills made your visit more enjoyable. We're also glad to hear that you chose to drive here for a reason - we're located in the Woodlands and we're happy to serve you! We look forward to your next visit. Best, The Management Team
    

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