Berrellis Italian Chophouse

Review summary

1. K

   Katie

   VIP

   New York City

   15 reviews

   5.0

   15 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience! We love the food, location is beautiful and servers are warm and friendly. We always look forward to eating here!
   

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2. OT

   OpenTable Diner

   New York City

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant, great ambiance, wonderful, top notch service, delicious food. We especially liked the tuna tartare, chicken parmigiana and mushroom gnocchi. Also, very cool to see the slopes and the snow making machines out the window and from the back deck. We will definitely be back!
   

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3. E

   Elizabeth

   VIP

   London

   2 reviews

   4.0

   2 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Lawrence was a huge delight. Awesome service! The pork was had a nostalgia to it. It was tasty.
   

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4. Y

   Yiu Tak

   Philadelphia

   12 reviews

   5.0

   12 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This place was great!!!!!! I don’t have a single idea why it was rated 3 stars. Of you do go there, make sure to ask for the server Jason. He is the best
   

   Berrellis Italian ChophouseResponded 3 days ago

   Dear Yiu Tak, Thank you for your enthusiastic review! We’re thrilled to hear that you had such a great experience with us and that Jason made such a positive impression. He truly is an asset to our team, and we’ll be sure to share your kind words with him! We’re grateful for your support and for helping to spread the word about your experience. We hope to welcome you back soon for another fantastic visit! Best regards, The Camelback team
   

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5. T

   Tamara

   San Francisco

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service here were fantastic. Everything we ordered was delicious with perfect portion sizes. Our server, Jason, was quite honestly the best server I think I’ve ever had. Great personality and recommendations, attentive but not intrusive. I cannot say enough good things about Berrllis. If you get a chance to visit this gem I would highly recommend it.
   

   Berrellis Italian ChophouseResponded 3 days ago

   Dear Tamara, Thank you for your glowing review! We’re delighted to hear that you enjoyed your experience at Berrelli’s, from the delicious food to the perfect portion sizes. We’re especially thrilled to know that Jason left such a wonderful impression on you. We’ll be sure to pass along your kind words—he’ll be so pleased to hear them! Your recommendation means the world to us, and we’re grateful for the opportunity to serve you. We hope to welcome you back soon for another fantastic meal! Warm regards, The Camelback team
   

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6. J

   Jean

   Poconos

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was delicious, super fast too, waitress was so help and amazing. Noise level was a bit much, definitely pull return
   

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7. M

   Mike

   New York City

   2 reviews

   1.0

   2 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 2

   Appetizers and food and came out at the same time which was after sitting there for 30 minutes. They did not have any forks and had to find forks for us to eat with. Ordered both steaks medium rare and both came out medium well. Overall bad experience.
   

   Berrellis Italian ChophouseResponded 5 days ago

   Dear Mike, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your visit. The delay in service, lack of utensils, and overcooked steaks are far from the standards we strive to maintain. Your dining experience should have been much smoother, and we’ll be addressing these concerns with our team to ensure improvements in both service and food preparation are made. We value your feedback and hope you’ll give us another chance to provide the high-quality experience we aim to deliver. Please don’t hesitate to reach out to us directly if you’d like to discuss this further. Warm regards, The Camelback team
   

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8. G

   Gretchen

   San Francisco

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Berellis was difficult to get a reservation for, but worth the wait. Food was great. Highly recommend Tuna Tartare and Crab appetizers. Seafood Risotto and Short Rib entrees were spot on, Chicken Parm and Fettuccine Alfredo were average Italian takeout level. Servers were all super friendly. Lawrence took care of our family while doing double duty as the upstairs bartender. Overall great experience, our best meal at Camelback.
   

   Berrellis Italian ChophouseResponded 6 days ago

   Dear Gretchen, Thank you so much for your kind review! We're thrilled to hear that your experience at Berrelli’s was worth the wait. It’s wonderful to know that you enjoyed the Tuna Tartare, Crab appetizers, Seafood Risotto, and Short Rib entrees—those are some of our favorites too! We appreciate your honest feedback on the Chicken Parm and Fettuccine Alfredo, and we'll certainly keep that in mind as we continue to improve. We're also glad to hear that Lawrence provided excellent service while attending to his duties as the bartender. He will be pleased to hear your compliments! Thank you again for your feedback, and we look forward to welcoming you back for more great meals in the future! Best regards, The Camelback team
   

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9. p

   peter

   Philadelphia

   4 reviews

   3.0

   4 reviews

   Dined on 28 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   If you lost a bracelet itwas turned into the Mgr Orlando.
   

   Berrellis Italian ChophouseResponded 6 days ago

   Dear Peter, Thank you for taking the time to share this information. We appreciate your honesty and thoughtfulness in ensuring the lost bracelet was turned in to Manager Orlando. If anyone reading this has misplaced a bracelet, please don’t hesitate to reach out to our team or visit the front desk to inquire further. Thank you again for your kindness, Peter! Best regards, The Camelback team
   

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10. K

    Kristina

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on 27 December 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    We were hesitant to go for dinner there after reading recent reviews but since everywhere else was booked we had no choice . Our experience was very good . Quick service both for drinks, appetizers and food . Our waiter was funny and friendly. Food was good , not wow but solid . It is expensive but everything is expensive nowadays. We arrived at 5, and left 6:30, no rush .
    

    Berrellis Italian ChophouseResponded 6 days ago

    Dear Kristina, Thank you for giving us a chance and sharing your experience with us. We’re so pleased to hear that you had a very good evening, with quick service and a funny, friendly waiter adding to your enjoyment. We appreciate your honest feedback about the food and will continue to work toward creating those "wow" moments for our guests. Your understanding about pricing in today’s climate means a lot, and we’re glad you felt unrushed during your visit. It was a pleasure serving you, and we hope you’ll consider dining with us again in the future. We’d love the opportunity to make your next experience even better! Warm regards, The Camelback team
    

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