Berrellis Italian Chophouse

Berrellis Italian Chophouse reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Abigail

   Philadelphia4 reviews

   5.0

   Dined on 30 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   The two waiters were extremely friendly and provided excellent customer service!!
   

   Berrellis Italian ChophouseResponded on 2 April 2025

   Dear Abigail, Thank you for your kind words! We're thrilled to hear that our waiters provided you with excellent customer service. We’ll be sure to share your appreciation with them. We hope to welcome you back again soon! Sincerely, The Camelback Team
   

   Is this helpful?

2. E

   Eric

   Philadelphia6 reviews

   5.0

   Dined on 24 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious. The service was amazing. The view was incredible
   

   Berrellis Italian ChophouseResponded on 26 March 2025

   Dear Eric, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the delicious food, amazing service, and incredible views. It means a lot to us that you had such a great experience. We hope to welcome you back again soon for another memorable visit! Sincerely, The Camelback Team
   

   Is this helpful?

3. R

   Rebecca

   New York City4 reviews

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   We loved our meal so much the first time that we went back the very next night so that my daughter could re-order calamari and the pork chop. Highly recommend this restaurant.
   

   Berrellis Italian ChophouseResponded on 19 March 2025

   Dear Rebecca, Thank you for your wonderful review! We’re thrilled to hear that you and your daughter enjoyed your meal so much that you returned the very next night. It’s always our goal to create memorable dining experiences, and we’re delighted that the calamari and pork chop were a hit! We truly appreciate your recommendation and look forward to welcoming you back again soon. Sincerely, The Camelback Team
   

   1 person found this helpful

4. RC

   RebeccaC

   New York City4 reviews

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food & friendly service. The pork chop has us coming back again.
   

   Berrellis Italian ChophouseResponded on 18 March 2025

   Dear Rebecca, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed both the food and service during your visit. It’s especially wonderful to know that the pork chop left such a great impression—we love hearing when a dish becomes a reason to return! We can’t wait to welcome you back again soon for another delicious meal. If there’s anything we can do to make your next visit even better, please let us know! Sincerely, The Camelback Team
   

   Is this helpful?

5. OT

   OpenTable Diner

   Central Coast1 review

   2.0

   Dined on 8 March 2025

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food is just not where it needs to be. Service slow. Wants to be elevated but isn’t.
   

   Berrellis Italian ChophouseResponded on 10 March 2025

   Dear Valued Guest, Thank you for sharing your feedback. We’re sorry to hear that the food and service did not meet your expectations. We understand the importance of both quality and efficiency in creating a great dining experience, and we truly regret that we fell short during your visit. Your comments are valuable, and we’ll be working with our team to address the areas you’ve mentioned to ensure improvements moving forward. We appreciate your input and hope to have the opportunity to provide you with a much better dining experience in the future. Best regards, The Camelback Team
   

   Is this helpful?

6. OT

   OpenTable Diner

   New York City2 reviews

   5.0

   Dined on 7 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The only good thing at camelback resort! Highly recommend if you have to come to camel back
   

   Berrellis Italian ChophouseResponded on 10 March 2025

   Dear Valued Guest, Thank you for your kind recommendation! We're thrilled to hear that you had a positive experience and appreciate your feedback. We strive to create great experiences for all of our guests, and we're glad you enjoyed your visit to Camelback Resort and Berrelli's. We hope to welcome you back for another wonderful visit soon! Best regards, The Camelback Team
   

   Is this helpful?

7. OT

   OpenTable Diner

   Charleston1 review

   1.0

   Dined on 4 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had made a reservation for my wife’s birthday. Upon getting to the restaurant and checking in we smelled fire and the fire alarms went off. We were escorted outside due to a kitchen fire. From there, the manager told everyone it was safe to return and we were sat. After waiting for 20 minutes without so much as a greeting, the manager came over and told us they were closed due to contamination. No compensation offered for the wasted hour plus of our time or horrible experience.
   

   Berrellis Italian ChophouseResponded on 6 March 2025

   Dear Valued Guest, Thank you for sharing your experience with us. We sincerely apologize for the disruption to your wife’s birthday celebration and for the way the situation was handled. While the safety of our guests and staff was our top priority during the unexpected kitchen fire, we understand how frustrating it must have been to wait without clear communication, only to have your evening cut short. Your time is valuable, and we regret that we were unable to provide the dining experience you had planned. We hope to have the chance to welcome you back for a much better experience in the future. Best regards, The Camelback Team
   

   Is this helpful?

8. R

   Randy

   New Jersey3 reviews

   5.0

   Dined on 2 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Great service. Our server Nora was amazing!
   

   Berrellis Italian ChophouseResponded on 4 March 2025

   Dear Randy, Thank you for your kind words! We're thrilled to hear that you enjoyed the food and service, and we’re especially delighted that Nora made such a great impression. We’ll be sure to share your compliments with her. We look forward to welcoming you back for another fantastic experience! Sincerely, The Camelback Team
   

   Is this helpful?

9. B

   Beth

   Poconos1 review

   3.0

   Dined on 24 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Waiter (Jason) was amazing !!! Service was amazing Steak was overcooked. Having to pay for extras like “mashed potatoes” should have been included in meal. Food quality for price was a bit much but overall a good experience
   

   Berrellis Italian ChophouseResponded on 26 February 2025

   Dear Beth, Thank you for sharing your experience with us! We're thrilled to hear that Jason provided amazing service and helped make your visit enjoyable. We appreciate your feedback on the steak and meal pricing—we strive to provide the best value and will take your comments into consideration. We’re glad you had a good overall experience, and we hope to welcome you back again soon! Sincerely, The Camelback Team
   

   Is this helpful?

10. G

    Gina

    New York City1 review

    5.0

    Dined on 24 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Delicious from start to beginning. Tasted like old school Italian. The spaghetti and meatball sauce was delicious. Chicken parm w penne,, veal pasta, and burrata just as good . We’ll be back
    

    • 
    • 

    Berrellis Italian ChophouseResponded on 25 February 2025

    Dear Gina, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your meal and that our dishes brought back that classic Italian flavor. We can't wait to welcome you back for another delicious experience soon! Best regards, The Camelback Team
    

    Is this helpful?