Bertucci's - Medford

Bertucci's - Medford reviews from people who’ve dined at this restaurant. Based on recent rating.

1. S

   Shay VIP

   Greater Boston1 review

   4.0

   Dined on 25 December 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Thank You Lisa for the hospitality, experience & hospitality. She made each customer feel as if they were sitting at her dining table, serving food & drinks. She makes a great bartended Rand an amazing host! I just may be a new regular !
   

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2. P

   Philip

   Chicago5 reviews

   5.0

   Dined on 7 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Love the rolls! The food value is good. Still a family-like atmosphere
   

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3. OT

   OpenTable Diner

   Greater Boston15 reviews

   3.0

   Dined on 23 June 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service was slow, we waited forever for drinks, prices are steep, the food is still tasty, somewhat disappointing overall.
   

   Bertucci's - MedfordResponded on 27 June 2024

   Thank you for your feedback. We're sorry to hear about the slow service and wait for drinks, as well as the disappointing overall experience despite the tasty food. Your comments about the pricing and service are important to us, and we'll work on making improvements. We hope you'll give us another chance to provide a better experience in the future.
   

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4. JN

   JeanN

   San Francisco12 reviews

   4.0

   Dined on 22 June 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was great. Had the nicest waitress. Food was good and good value.
   

   Bertucci's - MedfordResponded on 27 June 2024

   Thank you for your kind words! We're thrilled to hear that you had great service and enjoyed the food at a good value. We're glad your waitress made a positive impression. We look forward to welcoming you back soon!
   

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5. MG

   MichaelG

   Greater Boston22 reviews

   4.0

   Dined on 31 May 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Service was very good but food prices are expensive compared to peer restaurants
   

   Bertucci's - MedfordResponded on 27 June 2024

   Thank you for your feedback. We're glad to hear that you received very good service, but we understand your concern about the food prices. Your comments will be taken into consideration as we strive to provide the best value for our guests.
   

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6. KM

   KarenM VIP

   Greater Boston56 reviews

   3.0

   Dined on 12 March 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Was hoping for a non alcoholic beer or cocktail option but the waitress said they didn’t have any. I ordered a salad which seemed like it was a bagged iceberg mix with about one ounce of chicken. I was hoping for more healthy options which I swore you had on the entree list in the past, but it was all I could find. My niece enjoyed her pizza though. Glad it’s still very good
   

   Bertucci's - MedfordResponded on 14 March 2024

   We apologize for the disappointment regarding the lack of non-alcoholic beer or cocktail options during your visit. We understand the importance of having a variety of choices available for our guests and will take your feedback into consideration for future improvements. Additionally, we're sorry to hear that the salad did not meet your expectations in terms of portion size and variety of healthy options. Your feedback is valuable, and we'll review our menu offerings to ensure a more satisfying experience for all our guests. Thank you for sharing your experience with us, and we hope to have the opportunity to better serve you in the future.
   

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7. KT

   KimberleyT VIP

   Greater Boston79 reviews

   5.0

   Dined on 17 December 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service was excellent. They were able to accommodate a large group of 11 people. Pizza and rolls are always good.
   

   Bertucci's - MedfordResponded on 23 December 2023

   Kimberley, we're thankful for your kind words and your continued support. We can't wait for your next visit!
   

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8. D

   Diane VIP

   Greater Boston60 reviews

   3.0

   Dined on 4 March 2023

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   When we walked in no one greeted us we stood at the hostess table for at least 15 minutes 1 more minute and we were walking out. All we wanted was someone to say we will be with you soon. We ended up sitting at the bar and the waitress was very good there. I'm pretty sure we would not of received very good service if we sat in dining room.
   

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9. JG

   JanetG

   Greater Boston4 reviews

   5.0

   Dined on 14 February 2023

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was a great value. Great food.
   

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10. RL

    RogerL

    Greater Boston2 reviews

    5.0

    Dined on 24 December 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Best food, best service, clean friendly, wonderful Christmas Eve with our family!!
    

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