Betsy's LT Steak & Seafood

Review summary

1. T

   Tastetester504

   Houston3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The ambience was great, food was prepared to perfection, and the waiter was Awesome. Our food took awhile to come out but we were waiting on another person to join our party. Overall, the piano playing in the background created the relaxed dinner mood
   

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2. L

   Lydia

   Montreal7 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   I was excited to try the award winning Wagyu burger for $35. It arrived cold as well as the truffle fries which I paid an additional $4 to substitute the regular fries. The famous pop up bread basket arrived late and we requested it 4 times; it arrived cold and during our meal. My mother orders a Diet Coke . Price $7 for Diet Coke!! Unreal Service was poor no need to perform as the 20% was already in included. Waiter was disorganized and unprofessional The room temperature was also very cold Needed a pashmina to keep warm rather than lowering the room temp as requested Overall Will not go back or recommend It’s too bad as all my reviews are usually positive Save your money and go elsewhere in south beach for dinner
   

   Betsy's LT Steak & SeafoodResponded 4 days ago

   Dear Lydia, Thank you for sharing your feedback. We are concerned to hear that your meal and service were not up to the high standards we set at LT, and we apologize for this departure from what should have been a memorable dining experience in all the best ways. We know we can provide the five-star service, cuisine, and ambiance you are right to expect from us, and we hope for a second chance to impress one day. Sincerely, Zach Plutzik, Managing Director
   

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3. J

   John

   Greater Boston18 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   ⭐⭐⭐⭐⭐ I recently had the pleasure of dining at LT Steak & Seafood, located within the beautiful Betsy Hotel in Miami, and I must say that Franco made our experience truly unforgettable! From the moment we arrived, Franco's warm hospitality and attentive service set the tone for the evening. He greeted us with a genuine smile and took the time to explain the menu, highlighting some of the restaurant's signature dishes and his personal favorites. His passion for the culinary arts was evident, and it made choosing our meals an enjoyable experience. We started with the fresh seafood platter, which was beautifully presented and bursting with flavor. Franco's recommendations were spot on, and he expertly paired our dishes with the perfect wine selections. The steaks were cooked to perfection, tender and juicy, showcasing the kitchen's commitment to quality. What stood out most was Franco's ability to create a personalized dining experience. He checked in on us regularly, ensuring that everything was to our liking and that we had everything we needed. His knowledge of the menu and genuine care for our experience made us feel truly valued as guests. The ambiance of LT Steak & Seafood is also worth mentioning—elegant yet inviting, it perfectly complements the exquisite dining experience. Overall, I cannot recommend Franco and LT Steak & Seafood enough. If you’re looking for exceptional service and a memorable meal in Miami, be sure to ask for Franco. He will take great care of you!
   

   Betsy's LT Steak & SeafoodResponded 4 days ago

   Dear John, What a pleasure to read your review! Your description of your visit to LT is precisely the dining experience we are committed to providing, and we are thrilled to know everything proved seamless. Franco certainly does know his way around our menu, and he will be glad to hear that his personalized recommendations and attentive service made such a difference in your evening. It sounds like your order was spot-on, and we're glad our wine list was up to the challenge of Franco's thoughtful pairings! We appreciate you recommending us to others, and we hope to pamper you again soon. Sincerely, Zach Plutzik, Managing Director
   

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4. OT

   OpenTable Diner

   Columbus2 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 3

   The food was phenomenal. The service not so much.
   

   Betsy's LT Steak & SeafoodResponded 2 days ago

   Hello guest, While we are glad to hear that our cuisine was to our usual excellent standard, we are sorry to note that our service fell short of the mark. This is unacceptable to us at LT, and we look forward to earning your faith in us in the future. Sincerely, Zach Plutzik, Managing Director
   

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5. SG

   SuperGourmand VIP

   Hawaii4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best service we had in South Beach! Good food, and you get a great portion.
   

   Betsy's LT Steak & SeafoodResponded 6 days ago

   Dear SuperGourmand, We are known for our attentive service at LT, and we are so glad your experience reflected this quality of LT. Thank you for your endorsement, and come back soon! Sincerely, Zach Plutzik, Managing Director
   

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6. V

   Vanessa VIP

   Washington DC5 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding snapper and excellent server! Overall wonderful experience - thank you!
   

   Betsy's LT Steak & SeafoodResponded 2 days ago

   Greetings Vanessa, We will be sure to pass along your high compliments to our service team and kitchen! We await your next visit to LT! Sincerely, Zach Plutzik, Managing Director
   

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7. p

   philipv

   New York City2 reviews

   5.0

   Dined on 8 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It’s a great restaurant. The piano player is an addition that I love.
   

   Betsy's LT Steak & SeafoodResponded 6 days ago

   Dear Philipy, We're so glad you found our live music to enhance your meal, and it was our pleasure to host your recent meal at LT. Come back soon! Sincerely, Zach Plutzik, Managing Director
   

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8. B

   Bessie

   Montreal1 review

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Betsy never disappoints! From the location, service, food, entertainment and overall Esthetics it’s one of the best hotel/restaurants in South Beach.
   

   Betsy's LT Steak & SeafoodResponded on 6 March 2025

   Dear Bessie, We are thrilled to know that we once again hit the mark with our combination of an ideal location in South Beach, elevated cuisine, attentive service, and live music. Thank you for your endorsement, and come back again soon! Sincerely, Zach Plutzik, Managing Director
   

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9. AW

   AndrewW

   London4 reviews

   3.0

   Dined on 5 March 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Couldn’t seat our party at the time we booked. Went to the bar to wait. Not to long. Food was pretty good. Some of it cold. Sent it back and had finished the main by the time the cold vegetables were re cooked. Bit disappointing nothing offered. Wine by the glass crazy expensive.
   

   Betsy's LT Steak & SeafoodResponded on 6 March 2025

   Hello Andrew, We pride ourselves on providing nothing short of a magical experience at LT, and we apologize for the departures from excellence you experienced. I would welcome the chance to hear more about your visit to make this right. To that end, please feel free to reach out to me at your leisure. Sincerely, Zach Plutzik, Managing Director Zach at thebetsyhotel
   

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10. K

    Kristin VIP

    New York City6 reviews

    5.0

    Dined on 4 March 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    We return again and again! ... always sumptuous and wonderful staff. Love the Jazz vibe atmosphere as well.
    

    Betsy's LT Steak & SeafoodResponded 6 days ago

    Greetings Kristin, We are so glad we have won your loyalty to LT, and we look forward to your next visit for our live jazz, attentive service, and elevated cuisine. Until then! Sincerely, Zach Plutzik, Managing Director
    

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