BHAGEECHA

Review summary

1. OT

   OpenTable Diner

   London

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 2
   4. Ambience 1

   Not the best food. Not served hot and it’s only warm, not even the serving dishes are warmed, they were cold. Felt that the peppers in the chilli paneer where out of date or just poor quality.
   

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2. H

   Hasmukh

   Hertfordshire

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The food was average. We had chosen the conservatory area but we were given the table in main restaurant.
   

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3. s

   simon

   London

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   very enjoyable food was excellent had a lovely evening.
   

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4. S

   Shruti

   Hertfordshire

   1 review

   5.0

   1 review

   Dined on 16 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good , near-authentic Indian food. Great ambience. Most amazing service I have encountered in restaurants for a while. Would definitely revisit and also recomment
   

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5. E

   Elizabeth

   Hertfordshire

   8 reviews

   4.0

   8 reviews

   Dined on 9 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I have been to Bhageecha many times but last night it was incredibly busy with some big parties so service was slower than usual as we were just a table of 2. The food and drink were lovely as always and it’s great for us vegetarians. The staff were friendly My only gripe was the conservatory area is a bit of a let down compared to the tables inside the restaurant and it didn’t feel very special
   

   BHAGEECHAResponded on 10 November 2024

   Dear Elizabeth, Thank you for your continued support and for your kind words! We’re thrilled to hear you enjoyed the food and drink, especially our vegetarian options. We apologise for the slower service during your visit. With the post-Diwali and pre-Christmas period, larger group bookings are more common, and yesterday was particularly busy with more larger groups that usual. We appreciate your patience. Regarding the conservatory, we’re in the process of transitioning the decor from Diwali to Christmas and are working hard to ensure the space feels as special as the main restaurant. Your feedback is invaluable, and we look forward to welcoming you back soon for an even better experience. Warm regards, Ravi Suthar Bhageecha Team
   

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6. p

   parul

   Hertfordshire

   1 review

   5.0

   1 review

   Dined on 8 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had really nice time with good food and service. Friendly staff.love it.
   

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7. j

   jo

   Yorkshire

   5 reviews

   5.0

   5 reviews

   Dined on 4 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fabulous birthday family meal. Lots of delicious tasty food and excellent presentation and choice. Very helpful and attentive service. Recommend a visit
   

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8. V

   Vaishali

   London

   1 review

   2.0

   1 review

   Dined on 4 November 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Food quality has gone down since i last went. The menu has been changed and the flavours have become basic despite pricing. Chaat was the only enjoyable dish. They’ve lost their originality. Service was slow despite only 60% capacity and service charge was sneakily added to the bill despite it being optional. Wouldn’t recommend or be going back.
   

   BHAGEECHAResponded on 5 November 2024

   Hi Vaishali, Thank you for taking the time to share your feedback with us. We’re genuinely sorry to hear that your recent experience didn’t meet your expectations. We strive to maintain both quality and originality in our dishes, and it’s disappointing to know we missed the mark for you. Your comments about flavour and quality are valuable insights and we’ll be discussing with our team. Regarding the service, we apologise for the delay and any oversight in communication about the service charge. It is an optional charge and is taken off at request, we are more than happy to refund this back to you - please email us at reservations@bhageecha.co.uk to arrange for this. We hope you’ll consider giving us another chance in the future. Thank you again for letting us know how we can improve.
   

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9. s

   sanjita

   London

   3 reviews

   1.0

   3 reviews

   Dined on 2 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Got a reservation at 8.30 pm which is a bit later then usual for us but thought it will be fine and we can have a quite meal. We were given a table in the middle of the room with door to the conservatory being opened and shut. Once seated, we were not given a menu to browse and waiters were going past us totally ignoring our table. It was like a supermarket with kids/adults with kids/waiters going round our table to the conservatory. Four waiters serving one table outside going past us but not checking if we were OK. Food was served luke warm and one of the dishes had to be sent back for reheating. By this time, we had had enough of the place and decided not to order main course and asked for our bill. The bill came instantly which was given to us on top if the dirty plates which non of the waiters had paid attention to clear the table. Would definitely NOT be going there again
   

   BHAGEECHAResponded on 5 November 2024

   Hi Sanjita, Thank you for your feedback. We’re sorry to hear you didn’t enjoy your experience with us. Due to the busy Diwali weekend with many family celebrations, reservations filled up well in advance, and the table you were offered was the only one available. Normally, we have a no-kids policy after 7:00 PM on Fridays and Saturdays, but we made an exception this weekend for Diwali, which we communicated in our promotions. We regret that your first visit didn’t meet expectations, and we hope you’ll consider visiting again so we can offer the experience we’re known for. Hoping that you will give us another try, please do email us at reservations@bhageecha.co.uk to make arrangements and we will ensure that you are looked after well. Kind Regards, Bhageecha Management Team
   

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10. A

    Aakash

    London

    2 reviews

    5.0

    2 reviews

    Dined on 2 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We had a Diwali brunch at Bhageecha. Food was very good and enjoyed every dish. Staff service is excellent. The ambience of the restaurant is great and location is convenient. Overall, very happy with the restaurant.
    

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