Big Fish & Open Range - Marda Loop

Big Fish & Open Range - Marda Loop reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. S

   Scott VIP

   Phoenix10 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Good food, nice decor. Pretty cheezy when they try to charge for condiments, like $2 for horseradish on a dozen oysters. Enough is enough. If you can’t make money selling $4 oysters you aren’t going to save your business selling $2 horseradish. Take a deeper look and try to create a win win for you and your customers. Canada has forgotten customer service and value.
   

   Big Fish & Open Range - Marda LoopResponded 1 day ago

   Hi Scott, Thank you for your feedback, and we're glad to hear you enjoyed the food and atmosphere. We also appreciate you taking the time to share your thoughts on pricing, particularly around condiments like horseradish. We understand that value and transparency are important to our guests. While certain additions carry an extra charge to reflect ingredient and preparation costs as we do make our condiments from scratch including our jams and sauces, your comments highlight the need to continually assess how we can balance quality, pricing, and guest experience. We’ve shared your feedback with our management team as part of that ongoing review. Thank you again for your candid insights. - Big Fish & Open Range Team
   

   Is this helpful?

2. S

   Shauna

   Calgary / Southern Alberta1 review

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   We enjoyed our meal. Only suggestion would be to improve the wine menu for better quality wines.
   

   Big Fish & Open Range - Marda LoopResponded 1 day ago

   Hi Shauna, Thanks for the review! Glad you enjoyed your meal. You will be pleased to know that we are currently in the process of reviewing our wine selection and will be releasing a new assortment in the coming months. Hope to see you again. - Big Fish & Open Range Team
   

   Is this helpful?

3. D

   Dawn

   Calgary / Southern Alberta38 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Another great meal at one of our favorite restaurants. Being Mother's Day they had a 3-course brunch menu for $35! Excellent value. Choice of seafood chowder or beet, apple arugula salad. Entre choice of pork belly omelet or salmon hash (chunky potatoes - love them). Only comment here was I suggest they use Heirloom tomatoes and mine were bland. Both of us chose the hazelnut torte over the cheesecake. Decant but still light tasting with raspberry glaze and whipped cream. I had Prosecco to start and a Earl Teaini House infused Earl Grey Tanqueray Gin, Bergamotto Fantastico, lavender, lemon, foam which was very tasty.
   

   Big Fish & Open Range - Marda LoopResponded on 16 May 2025

   Hi Dawn, Thanks for the review and recommendation! We are humbled to be considered one of your favourite restaurants. We are glad that you enjoyed your Mother's Day with us. See you again. - Big Fish & Open Range Team
   

   Is this helpful?

4. C

   Carmen

   Calgary / Southern Alberta11 reviews

   2.0

   Dined on 11 May 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Not sure if it’s cuz it was Mother’s Day (it wasn’t a full house) but our service was quite slow. It took about an hour for our food to come out after we ordered and still the food came out room temperature. My husband got the fish and chips, the fish was overcooked with little fish in it and mostly burnt batter. I got the duck confit hash. It was not hot and the duck was overly salty. The clam chowder soup was quite runny and bland. We also got the crab and lobster toast which had very little crab and/or lobster. Overall our party was underwhelmed by the food and service here. Likely won’t be back for brunch any ways.
   

   Big Fish & Open Range - Marda LoopResponded on 16 May 2025

   Hi Carmen, Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your Mother’s Day brunch experience fell short. An hour wait for food, coupled with lukewarm dishes, is certainly not the level of service we strive to provide. It’s disappointing to know that the fish and chips lacked balance, the duck confit hash was overly salty, and the clam chowder did not meet your expectations. We also appreciate you mentioning the portion concerns with the crab and lobster toast. Your comments have been shared with our kitchen and service teams to help us address these issues and improve the experience for our guests. Thank you again for your honesty. - Big Fish & Open Range Team
   

   Is this helpful?

5. S

   Susan

   Calgary / Southern Alberta1 review

   5.0

   Dined on 8 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of Calgary’s best . Great variety of food & specials .
   

   Is this helpful?

6. A

   Ann VIP

   Calgary / Southern Alberta20 reviews

   5.0

   Dined on 27 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of the best beef and seafood places in SW Calgary. I will go there every time I want a superb meal out.
   

   Big Fish & Open Range - Marda LoopResponded on 16 May 2025

   Hi Ann, Thanks for the review! We are humbled by your kind words. Looking forward to serving you again. - Big Fish & Open Range Team
   

   Is this helpful?

7. S

   Steve

   Calgary / Southern Alberta36 reviews

   5.0

   Dined on 27 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   My bison back ribs was delicious but my girlfriend thought the risotto that came with her arctic char was a bit bland. Food portions were very good. And the service by our waiter (Harry) was outstanding. Still a neighborhood gem !
   

   Big Fish & Open Range - Marda LoopResponded on 2 May 2025

   Hi Steve, Thanks for the review and recommendation! Harry will be delighted to see your kind words. He is an asset to our team and we will be sure to pass along your compliments. See you again. - Big Fish & Open Range Team
   

   Is this helpful?

8. A

   Alessio

   Calgary / Southern Alberta1 review

   4.0

   Dined on 26 April 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Nice food and the house white wine of the house was great
   

   Big Fish & Open Range - Marda LoopResponded on 2 May 2025

   Hi Alessio, Thanks for the review! Glad to know that you enjoyed the wine and food. We look forward to your next visit. - Big Fish & Open Range Team
   

   Is this helpful?

9. D

   David VIP

   Las Vegas29 reviews

   5.0

   Dined on 22 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress Coral focused on our special dietary needs and made the evening special.
   

   Big Fish & Open Range - Marda LoopResponded on 25 April 2025

   Hi David, Thanks for the review! We are so glad that we were able to have your evening special. Coral will be delighted to see that she was able to accommodate your special dietary needs. Hope to see you again. - Big Fish & Open Range Team
   

   Is this helpful?

10. T

    Troy

    Calgary / Southern Alberta1 review

    4.0

    Dined on 17 April 2025

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 5

    The venue was beautiful. The service was amazing. The food was not great. My partner ordered lobster tail and I ordered the sirloin and lobster with ginger rice. The rice seemed plain, the steak was tough, and both our lobsters were over cooked. The drinks, dessert, and the service were quite good though. But it's not a place I'll consider going to again anytime soon.
    

    Big Fish & Open Range - Marda LoopResponded on 18 April 2025

    Hi Troy, Thanks for the review and recommendation! We are glad that you found our venue to be beautiful and to have amazing service with good drinks and desserts. We are sorry that we were unable to deliver an enjoyable food experience. Please know that we have taken your review back to our management team. We will be making every effort to ensure our team members have the appropriate training to provide the best customer experience possible. We deeply apologize and look forward to making improvements to our local business. We appreciate your time and honesty. - Big Fish & Open Range Team
    

    Is this helpful?