BJ's Restaurant & Brewhouse - Arlington

Review summary

1. R

   Robert

   Dallas

   5 reviews

   5.0

   5 reviews

   Dined on 20 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   My family and I visited the Arlington location and had a wonderful experience. The host-staff greeted us promptly and very warmly. We asked for a larger booth and were accommodated without any hesitation. Landon, our server, was extremely helpful and knowledgeable. He was consistent in checking on us and never missed a beat. The food was all very good and was a great experience overall!
   

   BJ's Restaurant & Brewhouse - ArlingtonResponded on 22 October 2024

   Robert, we’re thrilled to hear about your wonderful experience at our Arlington location! It’s fantastic to know our team, especially Landon, made your visit memorable. We look forward to welcoming you and your family back for more great meals and service!
   

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2. C

   Chrystal

   Houston

   2 reviews

   1.0

   2 reviews

   Dined on 20 October 2024

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 3

   Food was not good. Strawberry lemonade was extra sweet . Probably won’t return.
   

   BJ's Restaurant & Brewhouse - ArlingtonResponded on 21 October 2024

   Sorry to hear you were disappointed with your meal, Chrystal. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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3. V

   VaLissa

   Dallas

   8 reviews

   5.0

   8 reviews

   Dined on 19 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great customer service! Paul greeted us as soon as we walked in and was very nice and accommodating. Our server Skylar was amazing, super thorough and went above and beyond with taking care of our big party. The fried calamari and wings were delicious per usual. Thank you guys for a great dinner and service!!
   

   BJ's Restaurant & Brewhouse - ArlingtonResponded on 21 October 2024

   VaLissa, we're thrilled to hear about your fantastic experience! Paul and Skylar truly embody our commitment to excellent service. It's great to know you enjoyed the calamari and wings too. We appreciate your support and look forward to welcoming you back for another wonderful dinner!
   

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4. T

   Tiffany

   Richmond

   5 reviews

   5.0

   5 reviews

   Dined on 28 September 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great service fast food food was good seating was great made a reservation table was ready
   

   BJ's Restaurant & Brewhouse - ArlingtonResponded on 1 October 2024

   Thanks for the awesome feedback, Tiffany! We're thrilled to hear you enjoyed the service and your meal. It’s great to know our reservation system worked well for you. We look forward to welcoming you back soon!
   

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5. C

   Chelsi

   Greensboro

   3 reviews

   5.0

   3 reviews

   Dined on 26 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress was AMAZING!! I believe her name was Leslie.. forgive me if that’s wrong. She was efficient and attentive. Food was great, as always.
   

   BJ's Restaurant & Brewhouse - ArlingtonResponded on 30 September 2024

   Thanks for the fantastic review, Chelsi! We're thrilled to hear you had such a great experience with Leslie and enjoyed your meal. Your kind words motivate us to keep delivering excellent service and delicious food. We can’t wait to welcome you back!
   

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6. r

   rusty

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined on 1 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Big selection of delicious food. Wait staff really seemed to enjoy taking care of their customers. Fun atmosphere.
   

   BJ's Restaurant & Brewhouse - ArlingtonResponded on 2 September 2024

   Thanks for the awesome review, Rusty! We're thrilled you enjoyed our food and the service. Our team loves creating a fun atmosphere for our guests. We can’t wait to welcome you back for more delicious experiences!
   

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7. J

   JAY

   Nashville

   4 reviews

   4.0

   4 reviews

   Dined on 24 August 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service and food were great, noise and extremely large groups together were not.
   

   BJ's Restaurant & Brewhouse - ArlingtonResponded on 30 August 2024

   Thanks for your feedback, Jay! We’re glad you enjoyed the service and food. We understand that noise from large groups can be distracting, and we’re working on ways to create a more comfortable atmosphere for everyone. Your insights help us improve!
   

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8. C

   Cassondria

   Dallas

   1 review

   1.0

   1 review

   Dined on 24 August 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   The restaurant was visibly busy so, i understand the service lacking a bit. We had a party of 5 and we all ordered at the same time. Everyone’s food came out together except mine. Again, i saw the restaurant was extremely busy so i was patient and waited. After around 15 minutes we had to hunt our server down and ask about my food. She immediately went and grabbed it. It was all cold and tasted AWFUL. I didn’t end up ordering any other food because the rest of the party was already done eating at this point. I just ordered a pizookie and we left. It was an awful birthday experience.
   

   BJ's Restaurant & Brewhouse - ArlingtonResponded on 28 August 2024

   We never want to let our guests down, and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Arlington restaurant.
   

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9. OT

   OpenTable Diner

   Dallas

   1 review

   4.0

   1 review

   Dined on 21 July 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I always enjoy the food at BJ’s Brewhouse. The only thing that keeps me from eating there more often is the price. At $25-30 per person, my family can’t afford to eat there frequently.
   

   BJ's Restaurant & Brewhouse - ArlingtonResponded on 22 July 2024

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

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10. OT

    OpenTable Diner

    Dallas

    4 reviews

    3.0

    4 reviews

    Dined on 18 July 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 1

    No fault of our server but they need to figure something out… half table got their food The other half got food 20 minutes later . Big restaurant things should not work this way Watched other staff working all seemed overwhelmed and very moody ( grumpy)
    

    BJ's Restaurant & Brewhouse - ArlingtonResponded on 20 July 2024

    We are sorry to read your recent experience with us was not up to par. We will work with our team to make sure this does not happen again.
    

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