BJ's Restaurant & Brewhouse - Bloomington

Review summary

1. M

   Marshall

   Wilmington

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice restaurant with good food. I had the shrimp taco's and the chili, both were very good.
   

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2. J

   Jack

   Indiana

   4 reviews

   5.0

   4 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Grand Cru is now my favorite BJ's beer. I have had many of their seasonal offering and none of them really caught my eye. Grand Cru really takes the cake and they should really carry it year round.
   

   BJ's Restaurant & Brewhouse - BloomingtonResponded 4 days ago

   Jack, we’re thrilled to hear that Grand Cru has become your favorite! Your feedback on seasonal offerings is invaluable, and we appreciate your passion for our brews. We’ll definitely share your suggestion about making Grand Cru a year-round option. Cheers to great taste!
   

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3. C

   Cheryl

   Indiana

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Visited tonight after the IU basketball game and I am glad we made a reservation. Service was excellent and our server was very sweet and helpful finding gluten free options. I like having a place in town that has good gluten free buns.
   

   BJ's Restaurant & Brewhouse - BloomingtonResponded 5 days ago

   Cheryl, we're thrilled to hear you had a great experience after the game! It's wonderful that our team could assist you with gluten-free options. We appreciate your support and look forward to welcoming you back soon for more delicious meals!
   

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4. S

   Stacy

   Indiana

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My family had a wonderful experience at BJ's. Our server Rey did a great job and offered us some tastes of beer when looking through the menu. Although the price of beer was a bit high, we still enjoyed them. The food was great and we will definitely be back again.
   

   BJ's Restaurant & Brewhouse - BloomingtonResponded 5 days ago

   Thanks for your fantastic review, Stacy! We're thrilled to hear that you and your family had a great time with Rey and enjoyed the food and beer selections. We appreciate your feedback on pricing and look forward to welcoming you back for another wonderful experience!
   

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5. M

   Matthew

   New York City

   82 reviews

   vip
   3.0

   82 reviews

   Dined on 10 November 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   The food was ok, standard type American chain pub food. The service was awful, way, way under staffed and bar drinks took literally 30 mins. Waitress was rude, probably from being over worked. Nevertheless, I can’t recommend at 3 stars or worse…… It was a bust.
   

   BJ's Restaurant & Brewhouse - BloomingtonResponded on 12 November 2024

   Hi Matthew. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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6. C

   Cheryl

   Indiana

   8 reviews

   5.0

   8 reviews

   Dined on 6 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great lunch today with my daughter and son in law. We were greeted and sat right away and the host was very warm and welcoming. Food came out quick and was very tasty. Overall great experience once again.
   

   BJ's Restaurant & Brewhouse - BloomingtonResponded on 8 November 2024

   Cheryl, we’re thrilled to hear you had such a wonderful lunch with your family! Our team works hard to create a welcoming atmosphere and deliver tasty dishes quickly. Thanks for sharing your experience; we can’t wait to welcome you back for another great visit!
   

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7. T

   Tina

   Indiana

   1 review

   2.0

   1 review

   Dined on 29 September 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food took forever and just wasn't great. Service was bare minimum.
   

   BJ's Restaurant & Brewhouse - BloomingtonResponded on 1 October 2024

   Tina, we’re sorry to hear about your experience. Timely service and quality food are our priorities, and we appreciate your feedback. We're committed to improving and hope you'll give us another chance to make it right in the future. Thank you for sharing your thoughts.
   

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8. E

   Edmond

   Orlando

   1 review

   1.0

   1 review

   Dined on 29 September 2024

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 4

   Received 2 calls to confirm, one in the late morning and again in the early evening. They should have told us that they couldn’t accommodate us. Seated right away, but took over 30 minutes to get first drink, second never arrived. Ordered apps that just never came. Food took 90 minutes to arrive and when it did, that was when we were told that they were out of the apps that we ordered and one of the entrees. So we had 7out of 8 meals, but no napkins or silverware to eat with. That took too long too. Food got cold. Yes, I lost my keys patience and yelled, I apologized. The entire meal was comped. Manager had zero answers for any of the multitude other of things that went wrong. But then again there really could be no answers. On the plus side, the restaurant was very clean, including the bathrooms, and the food was really pretty good. The server was also very sweet, and very frustrated that she had no answers. The 90plus minutes to get our food was just much too long and not even being able to get a drink was ridiculous.
   

   BJ's Restaurant & Brewhouse - BloomingtonResponded on 30 September 2024

   We completely understand your frustration with the wait you had to endure; our team should have been much more timely and attentive with your meal. Thank you for your feedback. If there is anything else you would like to share with us, please email feedback@bjsrestaurants.co m with the name your review was posted under and that it is about our Bloomington restaurant. Please allow us a few days to get back to you. Thank you.
   

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9. S

   Sharyn

   New Jersey

   1 review

   1.0

   1 review

   Dined on 28 September 2024

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Took too long, gave our food to another table, the shrimp wasn’t cooked, the greeter was rude and our order was never put in which made the meal much longer than it should have been.
   

   BJ's Restaurant & Brewhouse - BloomingtonResponded on 30 September 2024

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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10. M

    Margarita

    Minneapolis

    3 reviews

    2.0

    3 reviews

    Dined on 27 September 2024

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 3

    A very simple dish like alfredo pasta, was definitely not good. The chicken looked and tasted like processed meat.
    

    BJ's Restaurant & Brewhouse - BloomingtonResponded on 29 September 2024

    Sorry to hear you were disappointed with your meal, Margarita. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
    

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