BJ's Restaurant & Brewhouse - Carlsbad

Review summary

1. L

   Lance

   San Diego

   4 reviews

   3.0

   4 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   Sat outside as heaters looked inviting but to cold
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded today

   Thanks for your feedback, Lance! We’re sorry to hear the outdoor seating didn’t meet your expectations. We appreciate your input and will work on improving the comfort for our guests. Hope to see you again soon, enjoying a warmer experience!
   

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2. K

   Kayla

   San Diego

   1 review

   2.0

   1 review

   Dined on 13 November 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   Not the experience we were hoping for. The pizza quality was not there. It was cold and the cheese was not melted all the way and the dough was soft and not cooked all the way.
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on 14 November 2024

   Sorry to hear you were disappointed with your meal, Kayla. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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3. S

   Suszi

   Hawaii

   24 reviews

   vip
   5.0

   24 reviews

   Dined on 7 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   BJ’s is great❗️Tiffany B was our waitress and she was outstanding ‼️So helpful, Professional, kind and gave great Customer Serive. We will be back because of her.
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on 10 November 2024

   Suszi, thank you for your fantastic review! We're thrilled to hear about your experience with Tiffany. Our team strives to provide excellent service, and it’s wonderful to know that Tiffany made such a positive impact. We look forward to welcoming you back soon!
   

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4. R

   Richard

   San Diego

   2 reviews

   vip
   5.0

   2 reviews

   Dined on 22 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Tiffany was our most excellent server. She helped us with our order selections and checked in with us to refill drinks etc. Relaxing place for lunch.
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on 24 October 2024

   Thanks for the fantastic review, Richard! We're thrilled to hear Tiffany provided such excellent service and that you enjoyed a relaxing lunch with us. We can’t wait to welcome you back for another great experience!
   

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5. Z

   Zak

   Washington DC

   1 review

   1.0

   1 review

   Dined on 12 October 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 2

   Took 3 hours for our meal on a Friday night. Kids were restless waiting for so long. Had to pack up dessert to take home because we couldn’t stand it any longer.
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on 13 October 2024

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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6. OT

   OpenTable Diner

   San Diego

   1 review

   5.0

   1 review

   Dined on 28 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our server was amazing 10/10 I don’t remember her name but she was an Asian girl super sweet.
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on 29 September 2024

   Thanks for the awesome feedback! We're thrilled to hear you had such a great experience with our server. We’ll make sure to recognize her for the fantastic service. Looking forward to welcoming you back soon!
   

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7. OT

   OpenTable Diner

   San Diego

   3 reviews

   3.0

   3 reviews

   Dined on 28 September 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service was very slow. We waited 20 minutes to order dessert and then 20 minutes to get the check.
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on 6 October 2024

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

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8. r

   rosie

   San Diego

   55 reviews

   vip
   5.0

   55 reviews

   Dined on 27 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We totally enjoyed our dinner. The ribs were amazing ! Jeff our server was beyond helpful and engaging . Can’t wait to return !
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on 30 September 2024

   Thanks for the fantastic review, Rosie! We're thrilled to hear you enjoyed the ribs and had a great experience with Jeff. We can't wait to welcome you back for another delicious dinner soon!
   

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9. OT

   OpenTable Diner

   San Diego

   5 reviews

   5.0

   5 reviews

   Dined on 25 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great tonight. I went out for a bday dinner and my chicken was amazing! The jambalaya was spicy with great seasonings. This location has great good and service!
   

   BJ's Restaurant & Brewhouse - CarlsbadResponded on 26 September 2024

   Thanks for your fantastic review! We're thrilled to hear you enjoyed the birthday dinner and loved the chicken and jambalaya. Your kind words about our food and service mean a lot to us. We can’t wait to welcome you back for more delicious meals!
   

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10. J

    Jane

    San Diego

    59 reviews

    vip
    5.0

    59 reviews

    Dined on 11 September 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3

    We were a group of 5 for lunch. Tiffany was our server and she was EXCELLENT! Very friendly, efficient and even though we had a few requests, she managed everything in timely manner and with a smile. She was even training an employee at same time. Food is always good and very reasonable. Super place!!
    

    BJ's Restaurant & Brewhouse - CarlsbadResponded on 13 September 2024

    Thank you for the fantastic feedback, Jane! We're thrilled to hear Tiffany provided such excellent service while juggling her training duties. It's great to know you enjoyed your lunch and found our food to be both delicious and reasonable. We look forward to welcoming you back!
    

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