BJ's Restaurant & Brewhouse - Chandler

Review summary

1. G

   Ginger

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All staff were friendly. Brayden was an awesome server. He helped with menu items, was knowledgeable, fast with refills and overall very personable. The food was delicious. Our son just got engaged, so we tried the Sweetheart Pizookie and it was so yummy with the chocolate shell chocolate that you pour on top. I loved the interaction with the dish. Great dinner. We will be back soon.
   

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2. K

   Karen

   Phoenix

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 5
   3. Service 2
   4. Ambience 4

   Even though we had reservations, we had to wait 30 minutes to be seated
   

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3. C

   Cheryl

   Phoenix

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a table of 8, mostly out of State guests...we had an amazing time and the food is so reasonable compared to other restaurants.....we will be back!!! Thank you for your great service!!!!
   

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4. a

   anna

   VIP

   Phoenix

   4 reviews

   5.0

   4 reviews

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a great experience! Best pork chop in the East Valley, hands down. Breydon and Matthew, the best servers. David, Mgr walked around to ensure all is great!
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on 2 February 2025

   Thank you, Anna! We’re thrilled you had such a great experience and enjoyed our pork chop. Breydon, Matthew, and David appreciate your kind words and dedication to excellent service. We look forward to welcoming you back soon!
   

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5. g

   gina

   VIP

   Phoenix

   7 reviews

   5.0

   7 reviews

   Dined on 18 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a wonderful experience. Our waitress was wonderful. Food was great and we really enjoyed the atmosphere.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on 19 January 2025

   Thanks for the fantastic feedback, Gina! We're thrilled to hear you had a wonderful experience with great food and service. Our team works hard to create a welcoming atmosphere, and it's rewarding to know you enjoyed it. Looking forward to your next visit!
   

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6. C

   Cristina

   VIP

   Orange County

   2 reviews

   4.0

   2 reviews

   Dined on 12 January 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   Beware that the hosts do not read your requests when you make a reservation. This is the third time I have made a reservation with a note requesting a table instead of a booth and a booth was set up. When I asked for a table at the desk because we have a person with a wheelchair or walker, the reply was “I don’t have any control over that.” This particular time, we had to wait an extra 40 min for a table. They made no effort to make it right.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on 13 January 2025

   Cristina, thanks for sharing your experience. We're sorry to hear about the mix-up with your reservation and the wait time. Your feedback is important, and we’ll ensure it reaches our team to improve our service. We appreciate your patience and hope to provide a better experience next time.
   

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7. N

   Natalie

   Phoenix

   5 reviews

   5.0

   5 reviews

   Dined on 11 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great restaurant. I’ve been there many times. Waiter was nice. My boyfriend said his burger could have had more flavor. The broccoli cheddar soup was delicious. Nachos were decent. I asked for spicy queso twice and they didn’t give it to us.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on 12 January 2025

   Thanks for the fantastic review, Natalie! We’re thrilled you enjoyed the soup and had a great experience with our waiter. We appreciate your feedback on the burger and nachos; we'll work on improving that. Your input helps us enhance our menu. Hope to see you again soon!
   

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8. D

   Darrin

   Phoenix

   1 review

   3.0

   1 review

   Dined on 11 January 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   Open Table reservation didn’t matter. They put our name at the bottom of the list from when we checked in which was about 5 minutes before the reservation time. Took 25 minutes to get seated. Then they proceeded to put us in the bar where anyone can sit at an open table without waiting. It was on the main circulation line and very busy traffic all night. Upside the server was excellent and took good care of us.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on 12 January 2025

   Thank you for sharing your experience Darrin. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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9. E

   Ed

   Minneapolis

   3 reviews

   5.0

   3 reviews

   Dined on 10 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great. Service was excellent. Really enjoyed our dinner.
   

   BJ's Restaurant & Brewhouse - ChandlerResponded on 11 January 2025

   We’re thrilled to hear you enjoyed your dinner! Our team works hard to create delicious dishes and provide excellent service. Thank you for the fantastic feedback; it truly means a lot to us! We look forward to welcoming you back soon.
   

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10. a

    anna

    VIP

    Phoenix

    4 reviews

    5.0

    4 reviews

    Dined on 4 January 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    David the Manager was genuinely attentive. Walked around to ensure food and service was good. Matthew, best server! Again, very genuine. Best pork chop in the East Valley. Great prime rib as well. 5 Stars!
    

    BJ's Restaurant & Brewhouse - ChandlerResponded on 4 January 2025

    Thank you, Anna! We’re thrilled to hear about your fantastic experience with David and Matthew. It’s great to know you enjoyed our pork chop and prime rib. Your support means a lot to us, and we can’t wait to welcome you back for another amazing meal!
    

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