BJ's Restaurant & Brewhouse - Chino Hills

Review summary

1. OT

   OpenTable Diner

   Los Angeles2 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Birthday and valentine day
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 16 February 2025

   Thank you, for the 4-star review! We're thrilled to hear you chose us for such special occasions. We aim to make every celebration memorable and appreciate your support. Looking forward to welcoming you back soon!
   

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2. E

   Eliazar

   Los Angeles3 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my wife and daughter for Valentine’s Day. Although it was packed, our waiter was on top of things. Would definitely go back again.
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 16 February 2025

   Eliazar, we're thrilled to hear you and your family had a great Valentine's Day experience! It’s wonderful to know our team made your visit enjoyable, even on a busy night. We look forward to welcoming you back for more special moments!
   

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3. II

   InsuranceInsider

   Los Angeles5 reviews

   2.0

   Dined on 8 February 2025

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 3

   Had a very long toothpick in one of the salads served to us. When we advised the waitress, the manager came over asked if my wife was hurt or needed medical attention (in a way that seemed she was annoyed at her for mentioning it) and then brought a form over for my wife to complete and did not speak to us again. If not for the waitress doing her job very well, it would have been a very negative experience…enough to suggest not dining at that BJs in the future. Awful manager!
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 9 February 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Chino Hills restaurant. Allow us a few days to get back to you. Thank you.
   

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4. E

   Eric

   Los Angeles9 reviews

   4.0

   Dined on 1 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   This a good place to get together with friends or family. The menu has something for everyone although the discontinued tri tip roast is very disappointing.
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 2 January 2025

   Thanks for the feedback, Eric! We're glad you enjoy our atmosphere and diverse menu. We appreciate your input about the tri tip roast and will keep it in mind as we plan future offerings. Hope to see you and your friends again soon!
   

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5. D

   Dr. Jennifer

   Los Angeles2 reviews

   2.0

   Dined on 28 October 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 2

   Unfortunately it was not a good experience with extremely slow service and poor quality. They were overwhelmed with the amount of people and poorly prepared.
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 29 October 2024

   Hi Dr. Jennifer. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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6. J

   Justin

   Orange County11 reviews

   5.0

   Dined on 21 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and atmosphere. Food was great quality as well.
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 22 October 2024

   Justin, thank you for the fantastic feedback! We're thrilled to hear you enjoyed our service and atmosphere, as well as the quality of our food. Your support means a lot to us, and we can’t wait to welcome you back for another great experience!
   

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7. S

   Steve

   Orange County5 reviews

   3.0

   Dined on 31 August 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   My food came out 5-10 minutes before the rest of the tables. The drinks were full of ice and very little actual cocktail. Our waitress was very nice and thorough but food took too long to come out and should always all be served together.
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 31 August 2024

   Thanks for your feedback, Steve. We’re glad to hear you enjoyed the service but apologize for the timing and drink issues. Your experience is important to us, and we’ll work on improving our coordination and drink quality. We hope to serve you better next time!
   

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8. C

   Carolyn

   Orange County44 reviews

   5.0

   Dined on 15 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, service and ambiance. Always something on the menu to satisfy everyone.
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 21 August 2024

   Hi Carolyn! Thank you so much for the positive review! We're thrilled to hear that you enjoyed our food, service, and ambiance. We strive to offer a diverse menu to cater to all tastes, and we're glad to hear we hit the mark with you. We hope to see you again soon!
   

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9. OT

   OpenTable Diner

   Orange County5 reviews

   4.0

   Dined on 27 July 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   We were seated right away. Our waitress was very attentive. Food was good. Bar drinks took a little too long to arrive. All in all it was good!
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 27 July 2024

   Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
   

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10. OT

    OpenTable Diner

    Las Vegas9 reviews

    4.0

    Dined on 25 July 2024

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food and service was good. Prices were a little higher than they used to be, but I guess that’s everywhere in California now. But still worth the visit.
    

    BJ's Restaurant & Brewhouse - Chino HillsResponded on 26 July 2024

    Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
    

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