BJ's Restaurant & Brewhouse - Chino Hills

BJ's Restaurant & Brewhouse - Chino Hills reviews from people who’ve dined at this restaurant. Based on recent rating.

1. B

   Brian

   Rome1 review

   1.0

   Dined on 1 May 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   Took forever to get our food and when it came out it was cold.
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded today

   Hi Brian, we're really sorry to hear about your experience. Cold food and long waits are not what we aim for. Your feedback is valuable, and we’ll work on improving our service to ensure this doesn’t happen again. Thank you for sharing your thoughts with us.
   

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2. G

   Gary

   Los Angeles1 review

   2.0

   Dined on 22 April 2025

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   People, place OK to very good to great. Polite folks, very good service. music too loud for conversation at table. food fair to poor - presentation OK, ribeye looked like a steak at supermarket for $5 special, end of day, but or throw out special, cooked properly, asparagus limp and anemic (7 stalks equaling to the size of kindergartner's large crayon) appetizer chips easily broken very thin, broke in dip often Overall, spent too much money for the experience, will not go back soon or often as there are other places that perform better Too bad, local t me, would like to like the place, son used to be a chef for BJ's in the 2010 timelines and was looking forward to an enjoyable time, which was had by the company but not by the food
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 24 April 2025

   Thank you for sharing your experience Gary. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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3. E

   Eric

   Los Angeles10 reviews

   5.0

   Dined on 20 April 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We have been to this location over a dozen times and today's server was the best. Enjoyable brunch
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 21 April 2025

   Thanks for the fantastic feedback, Eric! We're thrilled to hear you enjoyed your brunch and that our server made such a great impression. We truly appreciate your loyalty and look forward to welcoming you back for more memorable experiences!
   

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4. I

   Irene VIP

   Los Angeles8 reviews

   4.0

   Dined on 12 April 2025

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The steaks were a little overcooked. But everything else was delicious.
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 15 April 2025

   Irene, thank you for your feedback! We're glad you enjoyed the rest of your meal. We'll make sure to address the cooking issue with our team to ensure a perfect steak next time. Your input helps us improve!
   

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5. C

   Chuck

   Los Angeles10 reviews

   5.0

   Dined on 23 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good food. Good value. Clean. Staff was attentive. Alyssa was our server and she was excellent; very customer service focused.
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 25 March 2025

   Thanks for the fantastic review, Chuck! We're thrilled to hear you enjoyed the food and service. Alyssa is indeed a star, and we appreciate your kind words about our team. Looking forward to welcoming you back soon!
   

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6. OT

   OpenTable Diner

   Los Angeles2 reviews

   4.0

   Dined on 15 February 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Birthday and valentine day
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 16 February 2025

   Thank you, for the 4-star review! We're thrilled to hear you chose us for such special occasions. We aim to make every celebration memorable and appreciate your support. Looking forward to welcoming you back soon!
   

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7. E

   Eliazar

   Los Angeles3 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I took my wife and daughter for Valentine’s Day. Although it was packed, our waiter was on top of things. Would definitely go back again.
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 16 February 2025

   Eliazar, we're thrilled to hear you and your family had a great Valentine's Day experience! It’s wonderful to know our team made your visit enjoyable, even on a busy night. We look forward to welcoming you back for more special moments!
   

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8. II

   InsuranceInsider

   Los Angeles5 reviews

   2.0

   Dined on 8 February 2025

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 3

   Had a very long toothpick in one of the salads served to us. When we advised the waitress, the manager came over asked if my wife was hurt or needed medical attention (in a way that seemed she was annoyed at her for mentioning it) and then brought a form over for my wife to complete and did not speak to us again. If not for the waitress doing her job very well, it would have been a very negative experience…enough to suggest not dining at that BJs in the future. Awful manager!
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 9 February 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurant s.com and provide the name your review was posted under and that it is about our Chino Hills restaurant. Allow us a few days to get back to you. Thank you.
   

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9. E

   Eric

   Los Angeles10 reviews

   4.0

   Dined on 1 January 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   This a good place to get together with friends or family. The menu has something for everyone although the discontinued tri tip roast is very disappointing.
   

   BJ's Restaurant & Brewhouse - Chino HillsResponded on 2 January 2025

   Thanks for the feedback, Eric! We're glad you enjoy our atmosphere and diverse menu. We appreciate your input about the tri tip roast and will keep it in mind as we plan future offerings. Hope to see you and your friends again soon!
   

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10. D

    Dr. Jennifer

    Los Angeles2 reviews

    2.0

    Dined on 28 October 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2

    Unfortunately it was not a good experience with extremely slow service and poor quality. They were overwhelmed with the amount of people and poorly prepared.
    

    BJ's Restaurant & Brewhouse - Chino HillsResponded on 29 October 2024

    Hi Dr. Jennifer. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
    

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