BJ's Restaurant & Brewhouse - Clearwater

Review summary

1. J

   Jordan

   Tampa1 review

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   We arrived an hour and a half before we had an appointment to get to. Every aspect of food and drink service was terribly slow. At the hour an 20 minute mark our food came out we asked for boxes immediately, to place our desserts (that came with our meals) in for in for to go, and the checks. After asking we were stilling waiting for another 30 minutes to be cashed out and get our dessert. The servicer did not seem to care we were late even though we let him know we were in a hurry. He never came around to pick up dirty plates, or refill any drinks. In the car we ate our dessert, mine was under done and the other was not edible as it was completely burned.
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded 2 days ago

   Thank you for sharing your experience Jordan. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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2. J

   Joe

   Tampa13 reviews

   5.0

   Dined on 9 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wendy B is an excellent server! Ask for her she's the best!
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded 7 days ago

   Thanks for the shoutout, Joe! We're thrilled to hear you had a great experience with Wendy. She truly embodies our commitment to exceptional service. We appreciate your feedback and hope to see you again soon!
   

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3. OT

   OpenTable Diner

   Philadelphia23 reviews

   2.0

   Dined on 4 March 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   Brunette hostess was rude about a small easy ask to be seated a little early when restaurant was not busy, saying she would closer to actual reservation time, then ignore followup and sat us late. Waitress was very nice.
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded 4 days ago

   We appreciate your feedback and are sorry to hear about your experience. We strive for excellent service and will address this with our team to ensure it doesn’t happen again. Thank you for highlighting our waitress—your insights help us improve!
   

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4. S

   Stephanie

   Tampa7 reviews

   5.0

   Dined on 4 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful night. I met my forever there for dinner. The food was delicious and the service was amazing!
   

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5. J

   Judy VIP

   Tampa4 reviews

   3.0

   Dined on 28 February 2025

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   We have enjoyed BJ’s in the past. Tonight we enjoyed good food but the service was not good. Our salads arrived after the entree. The drink that I ordered also arrived very late in the meal. All of this made it not an enjoyable experience tonight.
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 1 March 2025

   Judy, thank you for your feedback. We're glad you enjoyed the food but sorry to hear about the service delays. We strive for a great experience and will address this with our team. We hope to provide you with a better visit next time!
   

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6. OT

   OpenTable Diner

   New York City1 review

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great tasting food. Lots of choices (giant menu) something for everyone. Enjoyed it very much.
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 1 March 2025

   Thanks for the awesome feedback! We're thrilled to hear you enjoyed the variety and taste of our menu. We strive to offer something for everyone, and your support means a lot to us! Hope to see you again soon!
   

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7. R

   Robert VIP

   Tampa25 reviews

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellet food, good atmosphere. Waitress was superb. Busy on Valentine;s day, but was very good
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 16 February 2025

   Robert, thanks for the fantastic review! We're thrilled you enjoyed the food and atmosphere, and that our waitress made your Valentine's Day special, even amidst the busyness. We can’t wait to welcome you back for another great experience!
   

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8. A

   Abigail

   Portland4 reviews

   5.0

   Dined on 8 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waitress was very good. Food was great. Good place to have a group for dinner.
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 10 February 2025

   Thank you for the fantastic feedback, Abigail! We're thrilled to hear you enjoyed the service and food. Creating a great atmosphere for group dinners is what we strive for. We look forward to welcoming you back soon for another wonderful experience!
   

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9. b

   barb

   Tampa3 reviews

   5.0

   Dined on 31 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service was excellent! Olivia was our server. She was so pleasant and attentive. It was a great dining experience!
   

   BJ's Restaurant & Brewhouse - ClearwaterResponded on 3 February 2025

   Thank you, Barb! We’re thrilled to hear you had a fantastic dining experience and that Olivia made your visit special. We appreciate your kind words and look forward to welcoming you back for another excellent meal!
   

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10. J

    John

    Tampa280 reviews

    4.0

    Dined on 31 January 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3

    Service was fast and friendly; crispy chicken sandwich was large in portion while the brioche bun added to its satisfaction; fries and a rather large creamy side of cole slaw accompanied the sandwich. Good lunch all around.
    

    BJ's Restaurant & Brewhouse - ClearwaterResponded on 3 February 2025

    Thanks for the great feedback, John! We're thrilled you enjoyed the crispy chicken sandwich and sides. Our team works hard to provide tasty meals and excellent service. We look forward to serving you again soon!
    

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