BJ's Restaurant & Brewhouse - Culver City

Review summary

1. C

   Courtney

   Los Angeles21 reviews

   5.0

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great experience! My friend and I thoroughly enjoyed the Avocado Egg Rolls, a Smokehouse Burger, and the Cherry Chipotle Glazed Salmon. Our server was friendly, attentive, and knowledgeable about the menu. The only downside was the horrendous parking situation at the mall. That’s what we get for dining out a few days before Christmas. Lol.
   

   BJ's Restaurant & Brewhouse - Culver CityResponded on 27 December 2024

   Courtney, we’re thrilled to hear you had a great experience and enjoyed the Avocado Egg Rolls and Cherry Chipotle Glazed Salmon! We appreciate your understanding about the parking—holiday crowds can be tricky. Hope to see you again soon for more delicious meals!
   

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2. Y

   Yvette VIP

   Las Vegas24 reviews

   2.0

   Dined on 15 December 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Worst service I've ever experienced, not only at BJs, but in general. Hostess "didn't have reservation" so they didn't have a table for us. Her attitude could've been better. Then the waitress took forever to take our orders and come by the table to check on us. We asked her TWICE for some shots and she still forgot by the end of the meal. The steak my guest ordered was over cooked and my salmon plate was just ok. Will not be coming back to this location.
   

   BJ's Restaurant & Brewhouse - Culver CityResponded on 18 December 2024

   Thank you for sharing your experience Yvette. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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3. j

   jesse

   Los Angeles6 reviews

   4.0

   Dined on 25 November 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Honestly, it was a great experience. Just wasn’t happy with what I got. Roast beef sandwich. I think it was some cheap bread coleslaw was subpar. I think for a big company like that. They can do a lot better, but I’ll still give him another shot and order something different. And recommend everybody not to order any sandwiches there forgettable. 
   

   BJ's Restaurant & Brewhouse - Culver CityResponded on 7 December 2024

   Thanks for the feedback, Jesse! We’re glad you had a great experience overall, but we’re sorry to hear the roast beef sandwich didn’t meet your expectations. We’re always striving to improve and appreciate your recommendation to try something different next time. Hope to see you again soon!
   

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4. B

   B.J. VIP

   Los Angeles19 reviews

   3.0

   Dined on 20 October 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   B.J.'s was busy at 5:pm. With a reservation my party was seated promptly though B.J.'s was near capacity. The waitress appeared promptly at our table but our bar drinks came much later, after the salad. Our entrees came shortly after the cocktails, and our waitress was friendly and efficient throughout. My prime rib, however, came not as a slab, but in a twisted jumble of fat and muscle. It did not have the proper texture and my knife was not able to cut it into manageable pieces; I had to pull it mostly apart by hand and I ate it with my fingers. The taste was satisfactory, but noting special and I quit without eating even half of it. I brought the rest home and put some of it out for a neighbor cat. If it eats it, I will put out the rest tomorrow.
   

   BJ's Restaurant & Brewhouse - Culver CityResponded on 21 October 2024

   Thanks for your feedback. We’re glad to hear you enjoyed the service, but we’re sorry to learn about your experience with the prime rib. Your comments help us improve, and we’ll share this with our kitchen team to ensure better quality in the future. We appreciate your honesty!
   

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5. OT

   OpenTable Diner

   Los Angeles3 reviews

   1.0

   Dined on 17 June 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We got there and my whole party of 9 was present but they sat us in a table that was filled with only 8 chairs. When we go back to the front, the staff member was very rude to us and said they had made a mistake. I asked her to seat us for 9 and she said it would be a wait, despite having a reservation. We complained about the lack of accommodation and instead of trying to be helpful she just jumped to “do you want to speak with my manager?” It was very weird. Then once seated in a new place for our whole party, the food took forever to get to us and only 7 of our dishes were ready at the same time. We waited an extra 15 minutes or so for the final plates so we could all eat together but of course, everyone’s food was cold by then. Absolutely the worst experience I have had at a BJ’s establishment. The staff was very unapologetic about their service and I am never going back to this location.
   

   BJ's Restaurant & Brewhouse - Culver CityResponded on 18 June 2024

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Culver City restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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6. SH

   SHARONB

   Los Angeles1 review

   5.0

   Dined on 15 April 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was the best. Excellent customer service. The food was good as well except the rice was under cooked. We had out of town guests and the enjoyed themselves.
   

   BJ's Restaurant & Brewhouse - Culver CityResponded on 16 April 2024

   Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
   

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7. MG

   MarianG VIP

   Los Angeles19 reviews

   5.0

   Dined on 13 April 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My server Jessica R was awesome. She checked often on my table. This restaurant is cool. I ordered a Cesar salad with blackened shrimp. My salad was very salty. The blackened shrimp was over season. My avocado egg rolls were delicious. Freshly cooked. Great favor to the avocado egg rolls.
   

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   BJ's Restaurant & Brewhouse - Culver CityResponded on 15 April 2024

   Hey Marian! Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
   

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8. OT

   OpenTable Diner

   New York City4 reviews

   5.0

   Dined on 17 February 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We had the week-end prime rib special and it was great. Good service and nice atmosphere.
   

   BJ's Restaurant & Brewhouse - Culver CityResponded on 20 February 2024

   Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

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9. OT

   OpenTable Diner

   Los Angeles1 review

   3.0

   Dined on 28 January 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   The server should have taken off, felt like we were bothering him at his job
   

   BJ's Restaurant & Brewhouse - Culver CityResponded on 30 January 2024

   Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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10. GS

    Gr84Steak

    Orange County7 reviews

    1.0

    Dined on 26 November 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1

    Terrible experience. Service was non-existent. Took to long to get food. Flatbread was burned.
    

    BJ's Restaurant & Brewhouse - Culver CityResponded on 28 November 2023

    Thank you for bringing this to our attention. We are terribly sorry for our service during your visit. Our staff should be much more attentive, and we will address this with them. We hope you will give us another chance and if anything about your experience can be improved, don't hesitate to bring it to the attention of one of our managers.
    

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