BJ's Restaurant & Brewhouse - Escondido

BJ's Restaurant & Brewhouse - Escondido reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Carol VIP

   Orange County21 reviews

   5.0

   Dined on 2 April 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an incredible gluten free lunch to celebrate my sister’s birthday. The service was great. I reserved my table through open table. I got a text 10 minutes beforehand confirming my table and then at the time of our reservations , a text that said it was available. The service is great. The food was delicious. They had a separate gluten-free menu. They served a wonderful dessert to celebrate the birthday. I highly recommend BJ’s restaurant. 
   

   BJ's Restaurant & Brewhouse - EscondidoResponded on 4 April 2025

   Carol, we're thrilled to hear you had such a fantastic experience celebrating your sister's birthday! It's great to know our gluten-free options and service made your lunch memorable. Thanks for recommending us, and we look forward to welcoming you back for more delicious meals!
   

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2. K

   Kim

   San Diego1 review

   2.0

   Dined on 29 March 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Awful service. Took forever to get drinks and then appetizers. Then server went on a break and we had nobody. Every person in our seven party got their food at a different time
   

   BJ's Restaurant & Brewhouse - EscondidoResponded on 9 April 2025

   Hi Kim, we sincerely apologize for the experience you had during your visit. We strive for excellent service and clearly fell short. Your feedback is invaluable, and we’re working to address these issues to ensure a better experience in the future. Thank you for sharing your thoughts with us.
   

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3. BC

   BradC VIP

   San Diego3 reviews

   1.0

   Dined on 23 March 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   Party of 3 arrived 10 minutes before time of reservation. Check in person said we would be seated in about 10 minutes and there was 1 party ahead of us. 17 minutes later I got a text that we would be seated soon and return to the host station. We went to the station and waited an additional 20 minutes until I went up to the host to find out what happened to our table. Her response was mumbled and said we would be seated soon. We ended up waiting about 45 minutes before we were seated.
   

   BJ's Restaurant & Brewhouse - EscondidoResponded on 25 March 2025

   Hi Brad, I’m sorry to hear about your experience. We strive for timely service, and it’s clear we fell short during your visit. Your feedback is important, and we’ll address this with our team to improve. Thank you for bringing it to our attention.
   

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4. J

   Jason

   San Diego5 reviews

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an amazing experience at BJ’s Restaurant! From the moment we walked in, the staff was incredibly welcoming, and Jacob went above and beyond to make our visit special. The food and drinks were fantastic—everything came out fresh and flavorful. The service was top-notch, and to top it all off, they surprised my mom with a free Pizookie for her birthday! 🎉 Such a thoughtful touch that made our celebration even sweeter. Huge thanks to Jacob and the team for making it such a memorable night. We’ll definitely be back!
   

   BJ's Restaurant & Brewhouse - EscondidoResponded on 18 March 2025

   Thanks for the fantastic review, Jason! We’re thrilled to hear you had an amazing experience and that Jacob made your mom's birthday celebration extra special. It's great to know you enjoyed the food and service. We can’t wait to welcome you back for more delicious moments!
   

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5. c

   cheryl VIP

   San Diego44 reviews

   4.0

   Dined on 16 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was good and my partner’s ahi salad was decent. I ordered the cherry chipotle salmon. The salmon was over cooked and the “glaze” was a watery liquid with couscous floating in it. It looked like soup. I have had this meal many times before and it never looked or tasted this way. Disappointing
   

   BJ's Restaurant & Brewhouse - EscondidoResponded on 18 March 2025

   Thanks for your feedback, Cheryl! We're glad you enjoyed the service and your partner’s salad. We're sorry to hear about your experience with the salmon. Your comments are valuable, and we’ll share them with our kitchen team to ensure improvements. We hope to provide a better experience next time!
   

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6. AB

   AngeloB

   Philadelphia2 reviews

   4.0

   Dined on 15 March 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Waiters were great. Food was good. It was a bit noisy. We were glad that they could accommodate our 11 guests. My fish tacos were very tasty, how very my wife’s flatbread pizza had most of her toppings concentrated in the middle, with few toppings on the ends.
   

   BJ's Restaurant & Brewhouse - EscondidoResponded on 22 March 2025

   Thanks for your feedback, Angelo! We're glad to hear you enjoyed the service and your meals. We appreciate your insights about the noise level and the flatbread pizza presentation—we'll share this with our kitchen team to improve. Hope to welcome you and your group back soon!
   

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7. M

   Michelle

   San Diego2 reviews

   3.0

   Dined on 2 March 2025

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Good ambiance for Sunday afternoon, food was just ok, kind of bland. Service was good.
   

   BJ's Restaurant & Brewhouse - EscondidoResponded on 4 March 2025

   Thanks for sharing your thoughts, Michelle. We’re glad you enjoyed the ambiance and service, but we’re sorry to hear the food didn’t meet your expectations. We appreciate your feedback and will work to enhance our menu flavors for a better experience next time.
   

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8. OT

   OpenTable Diner

   Las Vegas1 review

   1.0

   Dined on 2 March 2025

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 3

   I made a 7:15 and waited over a hour for a table. I checked in on-Time and and four minutes table I received a text message that my table was ready. I proceeded to back to reservation desk and told me standby and they would call my name. I waited 15 minutes and no one called my name, so I asked the person running the reservations and seating, he me that they were busy so I need to be patience. Then he went on seating walk-in before me. I heard him tell a family of four that it would be 20 minutes and I was already waiting for 25 minutes with a reservation. It happened that he lost track and of my reservation was very rude about it instead of being apologetic about it. Poor customer service and Doesn’t know the first rule, that you don’t argue with the customers.
   

   BJ's Restaurant & Brewhouse - EscondidoResponded on 3 March 2025

   We completely understand your frustration with the wait you had to endure; our team should have been much more timely and attentive with your meal. Thank you for your feedback. If there is anything else you would like to share with us, please email feedback@bjsrestaurantscom with the name your review was posted under and that it is about our Escondido restaurant. Please allow us a few days to get back to you. Thank you.
   

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9. g

   guygo VIP

   San Diego5 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good as always! Big variety of dishes, everything is fresh and delicious 🤤. Great service, but can be busy evenings and weekends so it gets loud. Love this place!
   

   BJ's Restaurant & Brewhouse - EscondidoResponded on 2 March 2025

   Thanks for the awesome review! We're thrilled you enjoy our variety and fresh dishes. We appreciate your understanding of the busy times and are glad our service keeps you coming back. Hope to see you again soon for another delicious experience!
   

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10. J

    Jess

    San Diego1 review

    1.0

    Dined on 28 February 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3

    Our server was interesting to say the least, I didn’t catch her name but she had blonde hair. She gave tables around us Attitude. My whole group of friends work in customer service so we understand it gets tuff sometimes and at first we were quite understanding but then her behavior started to show and that’s when we all weren’t enjoying our experience. When she approached our table, she tossed coasters and threw the straws at the table, she Came to our table to vent to us about another table being rude, when the food came out she stood next to me and said “can I just stand here for a little bit , can y’all just make me look busy because I just can’t” while I was trying to just spend time with my friends and enjoy our food. I understand people have their bad days but this prevents people from coming again.
    

    BJ's Restaurant & Brewhouse - EscondidoResponded on 1 March 2025

    Thank you for sharing your experience Jess. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
    

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