BJ's Restaurant & Brewhouse - Fresno

Review summary

1. OT

   OpenTable Diner

   San Joaquin1 review

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you for an amazing birthday experience for my daughter. The entire staff, including our personal server, Ari, provided top-tier service. I highly recommend them—10 out of 10!
   

   BJ's Restaurant & Brewhouse - FresnoResponded on 25 March 2025

   We’re thrilled to hear that your daughter's birthday was a hit. Ari and the team work hard to create memorable experiences, and your kind words mean the world to us. We appreciate your recommendation and look forward to welcoming you back soon!
   

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2. NC

   NoelC VIP

   San Joaquin58 reviews

   3.0

   Dined on 20 March 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Little bit of a wait even with reservations. Service was great food was just ok prices were decent. Pretty busy for middle of week. Open large clean restaurant with bar.
   

   BJ's Restaurant & Brewhouse - FresnoResponded on 25 March 2025

   Noel, we appreciate your feedback! We're glad you enjoyed the service and found our space inviting. We're always striving to improve, and your insights about the wait and food quality will help us enhance the experience for our guests. Thank you for sharing!
   

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3. D

   Debbie

   Unspecified1 review

   5.0

   Dined on 17 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was outstanding we had a large group of 9 and all of our food was correct and hot. The only issue was the hostess we got a text it was ready and then they wanted us to sit in a booth or it would be a longer wait . We were happy to oblige but I wish they would have been a bit kinder. Yet the rest of the staff was superb. Attentive and helpful. Would totally recommend
   

   BJ's Restaurant & Brewhouse - FresnoResponded on 18 March 2025

   Thank you for your great feedback, Debbie! We’re thrilled to hear you enjoyed the food and found our staff attentive. We appreciate your input regarding the hostess experience and will address this to ensure even better service in the future. We hope to see you again soon!
   

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4. OT

   OpenTable Diner

   Hawaii1 review

   1.0

   Dined on 16 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 2

   I’m not usually one to post anything negative about any restaurant because I understand that stuff happens but this time with this restaurant it was a terrible experience. Service was terrible. The food was terrible. Just everything was terrible.
   

   BJ's Restaurant & Brewhouse - FresnoResponded on 18 March 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Fresno restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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5. c

   carly

   San Joaquin1 review

   2.0

   Dined on 22 February 2025

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 4

   food was okay. pizzokies were the best item there. service was decent
   

   BJ's Restaurant & Brewhouse - FresnoResponded on 22 February 2025

   Carly, thank you for sharing your feedback. We're glad you enjoyed the Pizookie! We're always striving to improve our food and service, so your insights are valuable to us. We hope to provide a better experience on your next visit!
   

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6. T

   Teresa

   San Joaquin1 review

   5.0

   Dined on 16 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was very pleasant and friendly ,will definitely come back soon
   

   BJ's Restaurant & Brewhouse - FresnoResponded on 18 February 2025

   Teresa, we’re thrilled to hear you had such a positive experience with our team! Our servers strive to create a welcoming atmosphere, and it’s great to know their efforts made an impression. We can’t wait to welcome you back soon!
   

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7. D

   Daniel

   San Joaquin1 review

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Wait times were long even with reservations, waiter was very kind and attentive to our needs.
   

   BJ's Restaurant & Brewhouse - FresnoResponded on 16 February 2025

   Thanks for your feedback, Daniel! We appreciate your patience and are glad to hear our waiter made a positive impact. We're working on improving our wait times and hope your next visit exceeds your expectations. Your experience is important to us!
   

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8. C

   Cassandra

   San Francisco2 reviews

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   We made a “reservation” only to find out it was just a glorified waitlist and still ended up waiting an hour for a table. We had a flat watered down Moscow mule at the bar while we waited. We ordered the deep dish nachos once we finally got a table- they were pretty bland and disappointing. BJ’s, go take notes on the nachos at Yard House. Our deep dish pizza saved the entire meal- every bite was the deliciousness I expected. We topped things off with a pizookie; I didn’t get the flavor I ordered, but my expectations were pretty low at this point so I let it be. Our server Logan was great, he seemed to be the most friendly server in the building.
   

   BJ's Restaurant & Brewhouse - FresnoResponded on 16 February 2025

   Thank you for sharing your experience Cassandra. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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9. N

   Nicholas

   San Joaquin1 review

   3.0

   Dined on 15 February 2025

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 5

   Got my sides before my appetizers then my appetizers was cold.
   

   BJ's Restaurant & Brewhouse - FresnoResponded on 17 February 2025

   Hi Nicholas, thanks for your feedback. We apologize for the mix-up with your order and the temperature of your appetizers. We're committed to improving and ensuring a better experience in the future. Your insights help us make necessary adjustments. We appreciate your understanding!
   

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10. S

    Susan

    San Joaquin1 review

    5.0

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Everthing was great! We will be coming back. Thank
    

    BJ's Restaurant & Brewhouse - FresnoResponded on 16 February 2025

    Susan, thanks for the fantastic review! We’re thrilled to hear you had a great experience and can’t wait to welcome you back soon. Your support means a lot to us!
    

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