BJ's Restaurant & Brewhouse - Irvine

Review summary

1. OT

   OpenTable Diner

   Orange County5 reviews

   4.0

   Dined 2 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 2

   We came before the dinner rush, there were lots of open tables. Why did the hostess set us right next to the loud large group of screaming 9-year-old baseball players who were slamming the metal gate? We should have asked to move. It was difficult to converse, much less enjoy our dinner. Was management paying attention? Other than that, the food was generally good.
   

   BJ's Restaurant & Brewhouse - IrvineResponded 1 day ago

   Thank you for your feedback. We’re glad you enjoyed the food but apologize for the seating situation. We strive for a comfortable dining experience and appreciate your input as we work to improve our service. Your comments will help us ensure this doesn’t happen again.
   

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2. R

   Rajesh VIP

   Orange County2 reviews

   5.0

   Dined on 27 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had a reservation and was seated promptly. The service, food, and ambience were excellent
   

   BJ's Restaurant & Brewhouse - IrvineResponded on 1 March 2025

   Rajesh, thank you for your fantastic review! We're thrilled to hear you enjoyed your experience with us, from the service to the food and ambience. We look forward to welcoming you back for another great visit!
   

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3. K

   Kathryn

   Washington DC1 review

   1.0

   Dined on 22 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   Worst dining experience ever. The waiter would constantly be forgetting our requests, food, drink, the correct number of plates. They didn’t give us half of our meal. Told the manager about our experience and they “took off some items” on the bill- those that we didn’t receive (and that we weren’t planning on paying for). Absolutely awful experience.
   

   BJ's Restaurant & Brewhouse - IrvineResponded on 24 February 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Irvine restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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4. J

   J VIP

   Orange County123 reviews

   4.0

   Dined on 16 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   We eat at BJ's about every two weeks. Today we had Tavern-Cut pizza (which is offered as a special on Mondays!) and Steak with Shrimp Scampi (hubby's favorite). Everything showed up as ordered and HOT. Crispy pizza crust, melty cheese -- what else could you ask for? Hubby's steak was a bit overcooked on one side, but still delectable. Our beers were served ice cold and our waiter remained attentive throughout our meal. We will be back soon.
   

   BJ's Restaurant & Brewhouse - IrvineResponded on 17 February 2025

   Thanks for the great feedback! We're thrilled to hear you enjoyed the Tavern-Cut pizza and your husband's favorite steak with shrimp scampi. We appreciate your comments about the steak and will share them with our team. Looking forward to your next visit!
   

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5. R

   Richard

   Phoenix5 reviews

   5.0

   Dined on 13 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Was in town for grandparents day. Good food selection. Good service.
   

   BJ's Restaurant & Brewhouse - IrvineResponded on 17 February 2025

   Thanks for the fantastic review, Richard! We're thrilled to hear you enjoyed our food selection and service during your visit. We hope to welcome you back soon for another great experience!
   

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6. AA

   AbidA

   Orange County2 reviews

   3.0

   Dined on 10 February 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 3

   The quality of food has really gone down. I know the cost of food is high and changing on daily but to drop the quality is not acceptable. The pizza was below expectations and chicken wings were horrible. The two good things were the drinks and the server was nice and helpful. The food is not good!
   

   BJ's Restaurant & Brewhouse - IrvineResponded on 11 February 2025

   We appreciate your feedback and are sorry to hear about your experience. We're committed to quality and will address your concerns with our team. It's great to know you enjoyed the drinks and service. Thank you for sharing your thoughts; we’re always looking to improve!
   

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7. L

   Lizeth

   Los Angeles4 reviews

   5.0

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience :) loved the food, atmosphere & service
   

   BJ's Restaurant & Brewhouse - IrvineResponded on 4 February 2025

   Thanks for your fantastic review, Lizeth! We're thrilled to hear you loved the food, atmosphere, and service. Your support means a lot to us, and we can’t wait to welcome you back for another wonderful experience!
   

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8. A

   Arlene

   Los Angeles5 reviews

   4.0

   Dined on 29 January 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food was good. Service wasn’t very friendly or helpful. I’m sure it’s always busy but we were rarely checked on and the food took a very long time to come out.
   

   BJ's Restaurant & Brewhouse - IrvineResponded on 31 January 2025

   Thanks for your feedback, Arlene! We're glad you enjoyed the food, but we apologize for the service issues you experienced. We appreciate your insights and are working to improve our team's attentiveness during busy times. Your experience helps us elevate our service standards.
   

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9. S

   Susan

   Orange County1 review

   5.0

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waitress ALINA was wonderful. Attentive, refilled our waters, got us boxes & was even able to do separate checks…all with a great smile! 😁
   

   BJ's Restaurant & Brewhouse - IrvineResponded on 28 January 2025

   Susan, we’re thrilled to hear about your experience with Alina! Her dedication to providing excellent service truly stands out. Thank you for sharing your kind words; we’ll make sure to pass them along to her. Looking forward to welcoming you back soon!
   

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10. J

    James VIP

    San Francisco3 reviews

    3.0

    Dined on 12 January 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3

    Pizza is domino’s pizza level. Service was mediocre. Forgot to bring drinks from the bar twice. Food came out before the beer.
    

    BJ's Restaurant & Brewhouse - IrvineResponded on 13 January 2025

    Hi James. We are so sorry to hear about your experience with your food. We wouldn't like that either! We will address this with our team. On your next visit, if there is anything about your experience that can be improved, please let our onsite managers know so that we can do our best to make it right in the restaurant, on the spot!
    

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