BJ's Restaurant & Brewhouse - Mesa

BJ's Restaurant & Brewhouse - Mesa reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Arlene

   Columbus9 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The receptionist on this visit was amazing!! Long strawberry blonde pigtails; as friendly as possible. She got us seats quickly and was as nice as possible. Our server also did an amazing job. We are so happy with the BJ’s on Superstition Springs Blvd.
   

   BJ's Restaurant & Brewhouse - MesaResponded 6 days ago

   Thank you, Arlene! We’re thrilled to hear about your positive experience with our receptionist and server. We take pride in our team’s friendliness and efficiency. Your kind words motivate us to keep providing great service at BJ’s Superstition Springs Blvd! Looking forward to your next visit!
   

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2. C

   Christopher

   Phoenix4 reviews

   4.0

   Dined on 23 March 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food came pretty quick. The flatbread pizza was really good. Food came out out of order. Got our salads after the entree had arrived. Otherwise pretty standard decent meal out.
   

   BJ's Restaurant & Brewhouse - MesaResponded 7 days ago

   Thanks for the feedback, Christopher! We're glad you enjoyed the flatbread pizza and the quick service. We appreciate your notes on the timing, and we'll work on improving that for a smoother experience. Your input helps us grow!
   

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3. G

   Greg

   Phoenix1 review

   5.0

   Dined on 21 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always have great food and great service one of our favorite places to dine out
   

   BJ's Restaurant & Brewhouse - MesaResponded 7 days ago

   Thanks, Greg! We're thrilled to hear you enjoy our food and service. Your support means a lot to us and we can’t wait to welcome you back for another great dining experience!
   

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4. OT

   OpenTable Diner

   Tucson2 reviews

   1.0

   Dined on 16 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Wouldn’t know. Restaurant closed early because kitchen went down. In March this is my second poor experience here. Not sure what’s going on with this place
   

   BJ's Restaurant & Brewhouse - MesaResponded on 17 March 2025

   Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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5. R

   Ray VIP

   Phoenix18 reviews

   3.0

   Dined on 16 March 2025

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 3

   We had a 530 reservation. We arrived at 5:20. She told us she would seat us closer to 530. We sat at 5:39 at a table that was empty when we arrived. We ordered our food. Food arrived timely when we were departing there was a sign posted. We cannot serve hamburgers or steaks due to a technical difficulty. 
   

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   BJ's Restaurant & Brewhouse - MesaResponded on 17 March 2025

   Thanks for your feedback, Ray. We're sorry to hear about the wait and the menu limitations during your visit. We’re always working to improve our service and appreciate your insights. We hope to provide a better experience next time!
   

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6. K

   Karen VIP

   Chicago20 reviews

   3.0

   Dined on 14 March 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 1

   All five of us were crammed into a tiny u shaped booth by the front entrance. It was freezing cold and no room to comfortably dine. Had to send burger back as it was well done vs medium. Waitress was very sweet and did a nice job getting another burger quickly out.
   

   BJ's Restaurant & Brewhouse - MesaResponded on 16 March 2025

   Karen, we appreciate your feedback and are sorry to hear about your experience. We strive for comfort and quality, and we’ll address your concerns with our team. Thank you for highlighting our waitress's efforts—your input helps us improve!
   

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7. P

   Paul VIP

   Phoenix17 reviews

   5.0

   Dined on 13 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thanks for a wonderful experience. Everyone enjoyed their food!
   

   BJ's Restaurant & Brewhouse - MesaResponded on 16 March 2025

   Paul, we’re thrilled to hear you had a great experience! It’s wonderful to know that everyone enjoyed their food. Thank you for sharing your feedback, and we look forward to welcoming you back soon!
   

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8. JF

   JoanneF

   Phoenix2 reviews

   5.0

   Dined on 13 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Kimball, our server was attentive and helpful! Food was excellent. Music was way too loud but we asked them to turn it down and they did.
   

   BJ's Restaurant & Brewhouse - MesaResponded on 16 March 2025

   Joanne, thanks for your fantastic review! We're thrilled to hear you enjoyed your meal and that Kimball took great care of you. We appreciate your feedback on the music volume—our team is always happy to make adjustments for a better experience. Hope to see you again soon!
   

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9. D

   David

   Denver2 reviews

   4.0

   Dined on 28 February 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I made a reservation for a Friday afternoon in late February at 4:30 pm. Thank God I did as the place was bonkers. The server did the best he could given the circumstances. Drinks were delivered in a timely manner. He took our order within a reasonable time frame. The salads arrived on time with about a teaspoon of dressing. Had to ask for more which came quickly. Waited a long time for our entrees. My ribs were cooked to perfection. The pizzas for the others were undercooked probably due to the stress in the kitchen to get the orders out. The desserts were delayed but finally arrived. I've probably eaten at BJ's Mesa, Arizona 25 times and for the most part the experience has been excellent. February in Mesa, AZ is snow bird heaven on steroids...not sure how any restaurant can cope with the massive invasion of senior citizens all wanting to eat at the same time. Will return to BJ's for lunch....
   

   BJ's Restaurant & Brewhouse - MesaResponded on 4 March 2025

   Thanks for your detailed feedback, David! We’re glad to hear you enjoyed the ribs and that our server did his best during the busy time. We appreciate your patience and will work on improving the consistency of our dishes. Looking forward to seeing you again for lunch!
   

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10. J

    John VIP

    Phoenix9 reviews

    4.0

    Dined on 22 February 2025

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    Great selection on menu. Food a bit slow arriving but it was a busy Friday night. Service was good. Special ( prime Rib ) was very good value.
    

    BJ's Restaurant & Brewhouse - MesaResponded on 22 February 2025

    Thanks for your feedback, John! We're glad you enjoyed the menu selection and the prime rib. We appreciate your patience during busy times and will work on improving our food delivery speed. Your support means a lot to us!
    

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