BJ's Restaurant & Brewhouse - Mission Valley

Review summary

1. OT

   OpenTable Diner

   San Diego1 review

   1.0

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   Got a burnt steak then got sent a raw one. so much for medium rare
   

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2. R

   Rebecca

   San Diego9 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful bday lunch for my girlfriend. I had wonderful soup and salad, friend had the Atlantic salmon and my other girlfriend had a fried chicken breast on the mash potatoes and we all liked our food. We had plenty and our waiter’s service was spot on wonderful! Great time!
   

   BJ's Restaurant & Brewhouse - Mission ValleyResponded 4 days ago

   Rebecca, we’re thrilled to hear you had a fantastic birthday lunch! It’s great to know you and your friends enjoyed the dishes and the service. Thank you for sharing your experience, and we hope to welcome you back for more delicious meals soon!
   

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3. L

   Lillian VIP

   San Diego12 reviews

   4.0

   Dined on 2 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Got seated fairly quickly, service was good, but our main entree was cold and when sent back for a warm up still came back a little warmer. Quality of the food was good so we brought it home to have after heating
   

   BJ's Restaurant & Brewhouse - Mission ValleyResponded on 3 March 2025

   Lillian, thank you for your feedback! We're glad to hear you enjoyed the quality of the food and the service. We apologize for the issue with your entree temperature and will address this with our kitchen team to ensure a better experience next time. We appreciate your support!
   

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4. E

   Elaine VIP

   San Diego21 reviews

   4.0

   Dined on 2 February 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 3

   When did it become ok for servers to bring the check before clearing the table and NOT asking if we want anything else? Didn't ask about coffee or dessert. Never came back to check on us once the food was delivered. Had to wait to be seat so they could "set up" our table and yet we had no salt or pepper. Took it from another table. I blame management for poor training or at the very least for letting this kind of service slide. And it's a shame since the food is good, great selection and delightful desserts (which would sell better if asked).
   

   BJ's Restaurant & Brewhouse - Mission ValleyResponded on 5 February 2025

   Elaine, thank you for sharing your feedback. We're glad you enjoyed the food and desserts! We apologize for the service issues you experienced and will address your concerns with our team to improve the dining experience. Your insights are invaluable as we strive to do better.
   

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5. J

   John

   San Diego10 reviews

   5.0

   Dined on 1 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Marissa was great. The food was really good and the $13 Meal Deal is a good value. The 8-yr-old birthday party next to us was really noisy for the first half hour. But after that it was fine.
   

   BJ's Restaurant & Brewhouse - Mission ValleyResponded on 3 February 2025

   Thanks for the fantastic feedback, John! We're thrilled to hear you enjoyed the food and found great value in our Meal Deal. We appreciate your understanding about the birthday party and hope to see you again soon for another enjoyable experience!
   

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6. R

   Ruth

   San Diego9 reviews

   4.0

   Dined on 6 January 2025

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 4

   We had a party of 16 and they accommodated us well. Because we were a large group, service was good but pretty slow. We come here often to celebrate birthdays. Always good food.
   

   BJ's Restaurant & Brewhouse - Mission ValleyResponded on 7 January 2025

   Thank you for the feedback, Ruth! We're glad to hear you enjoyed your celebration with us and appreciate your understanding regarding the service. We strive to make every visit special and look forward to welcoming you back for more birthday celebrations and delicious meals!
   

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7. T

   Tom VIP

   San Diego10 reviews

   5.0

   Dined on 23 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waitress Laurianna did an excellent job!!! The food was very good.
   

   BJ's Restaurant & Brewhouse - Mission ValleyResponded on 24 November 2024

   Thanks for the fantastic review, Tom! We’re thrilled to hear Laurianna provided excellent service and that you enjoyed the food. We appreciate your support and hope to welcome you back soon for another great experience!
   

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8. J

   Julie

   San Diego12 reviews

   4.0

   Dined on 30 October 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   The food is always good. It was very busy and loud, but we expected that since we were watchful baseball and basketball. We had a new server who was very nice, but it took a very long time to get our food. Not ideal, but understandable due to how many people were there.
   

   BJ's Restaurant & Brewhouse - Mission ValleyResponded on 31 October 2024

   Julie, thanks for your feedback! We're glad you enjoyed the food and appreciated our new server's efforts. We strive to provide a great experience even during busy times. Your understanding means a lot, and we hope to serve you more efficiently next time!
   

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9. G

   Gina

   San Diego1 review

   1.0

   Dined on 30 October 2024

   1. Overall 1
   2. Food 4
   3. Service 2
   4. Ambience 2

   The food was good. The waitress we had was pleasant and tried hard to keep a good service , but very hard. It was over crowded. Way too noisy. There were 4 of us in a booth and couldn’t hear each other. It was terrible!! Never will go back. I score this a F grade.
   

   BJ's Restaurant & Brewhouse - Mission ValleyResponded on 10 November 2024

   Thank you for sharing your experience Gina. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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10. D

    Delila

    San Diego6 reviews

    1.0

    Dined on 21 October 2024

    1. Overall 1
    2. Food 1
    3. Service 4
    4. Ambience 2

    first time here, the food was like bar food, nothing special. our pazookie was burnt. the service was good, our food was bland.
    

    BJ's Restaurant & Brewhouse - Mission ValleyResponded on 22 October 2024

    Hi Delila. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
    

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