BJ's Restaurant & Brewhouse - Moreno Valley

BJ's Restaurant & Brewhouse - Moreno Valley reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. P

   Paul VIP

   Worcestershire13 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food with lively atmosphere. Staff good and service prompt.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded 1 day ago

   Thanks for your feedback, Paul! We're thrilled to hear you enjoyed the food and atmosphere. Our team works hard to provide great service, and your support means a lot. We look forward to welcoming you back for another great experience!
   

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2. D

   Donna

   San Diego1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Waitress was very kind and helped me celebrate my daughter’s birthday!!
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded 3 days ago

   Thank you for your kind words, Donna! We're thrilled to hear that our waitress helped make your daughter's birthday special. We appreciate your feedback and hope to see you again soon for more celebrations!
   

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3. B

   Brandon

   Los Angeles1 review

   2.0

   Dined on 3 May 2025

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 2

   Service was okay until we had to wait 30 mins for our pizookie to only be told “we ran out of strawberry shortcake”. The table in front of me had their strawberry shortcake pizookie ordered and served. Food was good but not worth the price.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on 6 May 2025

   Brandon, I’m sorry to hear about your experience and the mix-up with your pizookie. We appreciate your feedback, as it helps us improve. We're glad you enjoyed the food overall and hope to provide a better experience next time!
   

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4. P

   Preshonnaa

   Los Angeles1 review

   1.0

   Dined on 18 April 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 5

   This exact location has been my favorite for YEARS, but tonight’s experience was very poor! I suggested this place to my family to celebrate my brother’s birthday and the service was just beyond terrible from just about start to finish.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on 21 April 2025

   Thank you for sharing your experience Preshonnaa. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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5. S

   Shonna

   Los Angeles2 reviews

   3.0

   Dined on 29 March 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Server was the worse. Didn’t listen to my order & when I brought it to her attention she doubled down & stated that the order was correct. She forgot to put in our appetizer order & claimed she wasn’t clear on if we really wanted them. Several other things about her service, just don’t feel like listing them all
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on 30 March 2025

   Thank you for sharing your experience Shonna. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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6. OT

   OpenTable Diner

   Palm Springs / Palm Desert Cities1 review

   5.0

   Dined on 23 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff was great. We had a party of 14 and we were seated as soon as we arrived. There was zero waiting time. The table was set and ready for us to sit. The staff was attentive and accommodating. Our food arrived promptly and in order. Everything flowed very flawlessly. This was our first time there and the food was great! The prices are not too high and very affordable for the quality. We will definitely be returning. Also, we needed to modify the reservation an hour before our meeting time and the gentleman over the phone was very accommodating and informative. They were able to fit us in at no additional waiting time. Overall, it was a great experience.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on 25 March 2025

   Thanks for the fantastic review! We're thrilled to hear that your experience was seamless and enjoyable. Our team works hard to provide great service, and we're glad it showed. Looking forward to welcoming you back for another memorable meal!
   

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7. OT

   OpenTable Diner

   Los Angeles3 reviews

   1.0

   Dined on 17 March 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They overcooked the steak; I ordered it medium, but it came out well done. I was initially told that the double bone pork chop was unavailable, only to later find out that it was indeed available after my entrée had already been served. The waitress provided poor service, and the quality seems to decline when the restaurant is at normal capacity.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on 18 March 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Moreno Valley restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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8. J

   Justin VIP

   Chicago26 reviews

   3.0

   Dined on 12 March 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 3

   The food was great! It all started on the right foot. But service was slow. The waitress took way too long to get drinks. Wine glasses were given with beer tulip glasses. Either bar ran out of glasses or neither bartender or waitress didn’t know better. After that, the waitress basically disappeared after our orders were given. Someone else came along after we ate, we decided we wanted a few of the desserts- waited over 20 minutes! They still didn’t come. But the bill did. So we got the manager, had them remove the desserts and paid. It was a poor overall experience.
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on 13 March 2025

   Hi Justin. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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9. OT

   OpenTable Diner

   Palm Springs / Palm Desert Cities2 reviews

   2.0

   Dined on 10 March 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 3

   Our entire table had issues with our food. Some was cold & some was undercooked. When we left I let the manager know we didnt have the best food & all she said was “yeah we’ve been having some trouble in the kitchen”. So they already know there are issues & still automatically charge 18% tip for bad food
   

   BJ's Restaurant & Brewhouse - Moreno ValleyResponded on 11 March 2025

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Moreno Valley restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

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10. E

    Eric

    Los Angeles3 reviews

    5.0

    Dined on 9 March 2025

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Very busy on a Saturday night. Glad we had the reservation.Server was terrific. Food was very good. It was a birthday celebration so they gave us a free pozookie. An enjoyable evening.
    

    BJ's Restaurant & Brewhouse - Moreno ValleyResponded on 11 March 2025

    Eric, we’re thrilled to hear you had a fantastic birthday celebration with us! It’s great that our team and the food made your evening special. Thank you for sharing your experience, and we hope to celebrate more memorable moments with you in the future!
    

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