Reviews can only be made by diners who have eaten at this restaurant
- 4.2Food
- 4.3Service
- 4.2Ambience
- 4.1Value
Noise • Moderate
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on time for reservation and were seated promptly, but did not get our meals until an hour later. No beverage refills offered during that time. As we had an event to get to, we had to take our meals home in boxes. Servers were hurrying and apologetic, but none of this was ok.","rating":{"food":2,"service":1,"ambience":1,"value":2,"noise":"ENERGETIC","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Laura","metro":{"metroId":9,"displayName":"Washington, D.C. Area","__typename":"Metro"},"initials":"L","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you for sharing your experience Laura. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.","responseDateTimeUtc":"2025-05-18T15:04:18Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-16T02:42:15Z","dinedDateTime":"2025-05-15T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1000357-885380960-130064547193","text":"Overall, I love this place. The lemon garlic rub wings are outstanding, and the Ribeye was great. All that said, it seemed the underestimated their Mother's Day crowd. Dishwashers were few had to wait a.bit longer forniur food to be plated. Additionally, the padded seats in the booths were quite less than comfortable. We were squeezed into the seats, making the seating VERY uncomfortable. BJs is the bomb, though ... extremely likely that I'll return.","rating":{"food":5,"service":5,"ambience":4,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Bob","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/77382224.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for the fantastic review, Bob! We're thrilled you enjoyed the lemon garlic rub wings and Ribeye. We appreciate your feedback on the service and seating; we’re always looking to improve. We look forward to welcoming you back for another great experience soon!","responseDateTimeUtc":"2025-05-13T14:53:06Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-12T02:26:07Z","dinedDateTime":"2025-05-11T17:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1000357-886560236-150068009645","text":"We Had salads for lunch that were very good. Our server did a great job on the busy holiday.","rating":{"food":4,"service":5,"ambience":3,"value":4,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":8,"nickname":"Rob","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"R","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Rob, thanks for sharing your experience! We're thrilled to hear you enjoyed the salads and that our server provided excellent service during a busy holiday. We appreciate your feedback and hope to welcome you back soon for another great meal!","responseDateTimeUtc":"2025-05-12T11:45:57Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-05-11T20:55:13Z","dinedDateTime":"2025-05-11T13:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1000357-843552961-180200853568","text":"We have dined at this BJ's restaurant before and even at a BJ's in California and our experience was good but on a special evening like Valentine's Day our experience was poor to say the least. We had reservations but the host sat us at a small booth near a side entrance where it was cold and drafty. We were told by our waitress the area we were in was usually reserved for walk-ins. We told her had reservations and were not walk-ins. The manager did come to lock the door so no one could come in the door but guests could exit the door and a few did. \n\nOur food came out COLD! The rib-eye steak my husband ordered was very salty and the baked potato would not even melt the butter and was under cooked...not fluffy or soft. My roasted salmon was cold along with the cheddar mashed potatoes and broccoli. \nThe manager was willing to remake my plate and give my husband another baked potato. My second plate came out warm but my husband's second baked potato still came out undercooked and barely warm. \nOur waitress would disappear for long periods and although she was apologetic for our poor experience she was part of why it was poor. \nThe manager was willing to give us a 25% discount on our meals, However, this was not how we expected our Valentine's Day dinner to turn out at all!","rating":{"food":1,"service":2,"ambience":2,"value":2,"noise":"MODERATE","overall":1,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Teresa","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"T","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Newport News restaurant. Please allow us a few days to get back to you. Thank you for your review.","responseDateTimeUtc":"2025-02-16T17:11:25Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-15T19:06:18Z","dinedDateTime":"2025-02-14T17:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1000357-841237913-120054844062","text":"Dined at the bar on Super Bowl Sunday and it was pretty awesome. BJs has a great atmosphere, fair prices and good food. Service is always good and the staff is always friendly. Using OpenTable allowed us to make reservations and be seated right away.","rating":{"food":4,"service":4,"ambience":5,"value":5,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":8,"nickname":"Kiki","metro":{"metroId":42,"displayName":"New Mexico","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/73302156.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks, Kiki! We're thrilled to hear you had an awesome Super Bowl Sunday experience. Our team works hard to create a welcoming atmosphere, and it’s great to know you enjoyed the food and service. We look forward to having you back soon!","responseDateTimeUtc":"2025-02-11T12:42:57Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-02-10T04:39:08Z","dinedDateTime":"2025-02-09T18:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1000357-821536460-120123985042","text":"We had 7 people.at our table\n Two.pd.the meals were not exactly what the ladies ordered. Meaning the restaurant ram out of something and thr lady didn't want anything else\n That was sad. Another lady had shrimp or fish tacos. Very little protein. She's wasn't very happy but ate it anyway. \nOverall it was good. I eat there a lot and never had a problem before.","rating":{"food":3,"service":4,"ambience":4,"value":4,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"RebeccaM","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"RM","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for the feedback, Rebecca. We're glad to hear you generally enjoy dining with us, but we’re sorry to hear about the mix-up with the meals. We appreciate your insights and will work to improve the experience for everyone. Looking forward to serving you again soon!","responseDateTimeUtc":"2025-01-20T11:12:08Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2025-01-18T23:50:28Z","dinedDateTime":"2025-01-15T18:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1000357-811840634-120000253132","text":"Nothing to complain, nor write home, about. Best thing about the place is the width of the menu.","rating":{"food":3,"service":3,"ambience":3,"value":3,"noise":"QUIET","overall":3,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Eric","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"E","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for your feedback, Eric! We're glad you enjoyed the variety on our menu. We’re always looking to improve, so your insights are valuable to us. We hope to offer you a more memorable experience next time!","responseDateTimeUtc":"2024-12-19T13:39:12Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2024-12-15T17:56:19Z","dinedDateTime":"2024-12-14T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1000357-803686139-120077625552","text":"Excellent food and server. Short wait to seated with reservation.","rating":{"food":5,"service":5,"ambience":4,"value":4,"noise":"MODERATE","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":null,"metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"OT","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thank you! We’re thrilled to hear you enjoyed the food and service. Our team works hard to ensure a smooth experience, and it’s great to know we hit the mark. We look forward to welcoming you back soon!","responseDateTimeUtc":"2024-11-29T15:57:59Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2024-11-28T03:12:46Z","dinedDateTime":"2024-11-27T19:15:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1000357-789628961-120078235352","text":"The kitchen messed up quiet a few times for our party of 6. However, the service staff and management made up for it. It seems to just have been a bad day for the BJ’s kitchen team…","rating":{"food":5,"service":4,"ambience":5,"value":5,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":15,"nickname":"Luke","metro":{"metroId":92,"displayName":"Virginia","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Thanks for your feedback, Luke! We're glad to hear our service team stepped up during your visit. We apologize for the kitchen mishaps and appreciate your understanding. We're committed to improving and hope to provide a flawless experience next time!","responseDateTimeUtc":"2024-11-04T10:34:39Z","__typename":"PublicRestaurantReply"},"submittedDateTime":"2024-11-04T08:44:35Z","dinedDateTime":"2024-11-02T17:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1000357-790367850-120003215212","text":"Our server was wonderful!\nFood was great and we enjoyed the atmosphere","rating":{"food":5,"service":4,"ambience":4,"value":4,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":19,"nickname":"Pam","metro":{"metroId":104,"displayName":"Coastal North Carolina","__typename":"Metro"},"initials":"P","isVip":true,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":{"message":"Pam, we’re thrilled to hear you had such a great experience! It's wonderful that you enjoyed the food and atmosphere, and we'll be sure to pass along your compliments to the server. 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BJ's Restaurant & Brewhouse - Newport News reviews from people who’ve dined at this restaurant. Based on recent rating.
Reviews can only be made by diners who have eaten at this restaurant
Noise • Moderate
Laura VIP
Washington, D.C. Area5 reviews
Dined on 15 May 2025
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Bob
Virginia2 reviews
Dined on 11 May 2025
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Rob
Virginia8 reviews
Dined on 11 May 2025
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Teresa
Virginia1 review
Dined on 14 February 2025
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Kiki
New Mexico8 reviews
Dined on 9 February 2025
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RebeccaM
Virginia1 review
Dined on 15 January 2025
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Eric
Virginia3 reviews
Dined on 14 December 2024
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OpenTable Diner VIP
Virginia4 reviews
Dined on 28 November 2024
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Luke
Virginia15 reviews
Dined on 2 November 2024
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Pam VIP
Coastal North Carolina19 reviews
Dined on 1 November 2024
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BJ's Restaurant & Brewhouse - Newport News offers takeout which you can order by calling the restaurant at (757) 269-3380.
BJ's Restaurant & Brewhouse - Newport News is rated 4.3 stars by 90 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.
12090 Jefferson Ave Ste 1400, Newport News, VA 23606-4566