BJ's Restaurant & Brewhouse - North Olmsted

BJ's Restaurant & Brewhouse - North Olmsted reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. B

   Barclay VIP

   Chicago8 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Waiter was excellent. Food was good not great. Overall it was a fun date night.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded 4 days ago

   Barclay, we're glad to hear you had a fun date night and that our waiter made a positive impact! We appreciate your feedback on the food and will strive to elevate that experience. Thanks for sharing your thoughts with us!
   

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2. S

   Summer

   Cleveland1 review

   5.0

   Dined on 16 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing, I did not get here name. But she was so friendly and very helpful!
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 17 May 2025

   Summer, we're thrilled to hear you had such a great experience! Our team takes pride in providing friendly service, and we'll make sure to recognize the server who made your visit special. Thanks for sharing your feedback!
   

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3. K

   Kevin

   Cleveland30 reviews

   4.0

   Dined on 11 May 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   We were so glad that we used Open Table for our reservation, since there was a line out the door when we arrived! We were sure that we’d be waiting longer beyond our 6:00 pm reservation time, but we were pleasantly surprised that we were called out for our table 5 minutes early!
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 13 May 2025

   Thanks for sharing your experience, Kevin! We're thrilled to hear that your reservation with Open Table worked out so well and that you were seated early. We appreciate your feedback and hope to see you again soon!
   

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4. M

   Miranda

   New York City3 reviews

   5.0

   Dined on 11 May 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and excellent service! Our server was really "on it"!
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 13 May 2025

   Thank you, Miranda! We're thrilled to hear you enjoyed the food and had a fantastic experience with our team. We take pride in our service, and it's wonderful to know our efforts made a positive impact. Looking forward to welcoming you back soon!
   

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5. J

   James

   Cleveland2 reviews

   5.0

   Dined on 10 May 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Real good food and atmosphere. Good service and prices are not bad
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 14 May 2025

   Thanks for the great feedback, James! We're thrilled to hear you enjoyed the food, atmosphere, and service. We strive to offer a fantastic experience at a fair price. Looking forward to welcoming you back soon!
   

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6. L

   Laura

   Cleveland10 reviews

   4.0

   Dined on 15 April 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food good. Order was not placed correctly, but corrected. Also didn’t apply rewards, but corrected later.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 17 April 2025

   Thanks for your feedback, Laura! We're glad you enjoyed the food and appreciate your patience with the order and rewards issues. We're always here to ensure you have a great experience. Looking forward to serving you again soon!
   

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7. K

   Katherine

   Alabama5 reviews

   1.0

   Dined on 5 April 2025

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 1

   Cold food and for that a military discount offered. INSULT to all military. Mgr looking like discount was for military but it was for poor food! Way to pricey $200for 5 people and only 1 alcohol beverage. Mgr NEVER acknowledged or apologized for issues with food. Condiments provided were barely covering the bottom of the container. And the wrong pazookie was delivered… took to long to receive so no way we wanted to wait another 15-20 minutes for the correct order. Our server was great!!!!
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 7 April 2025

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurantscom and provide the name your review was posted under and that it is about our North Olmsted restaurant. Allow us a few days to get back to you. Thank you.
   

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8. J

   JANELLE VIP

   Columbus2 reviews

   3.0

   Dined on 21 February 2025

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 3

   Price to quality of food is pretty high. Most of our party didn't enjoy their meal but we didn't complain. You would think when some people only took 1 bite of their meal that would have been a que to take it off the tab or offer something else. Waitress was great though, quick and efficient especially with our rather large party. I wish I remembered her name.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 25 March 2025

   Janelle, thanks for sharing your experience. We're sorry to hear that the food didn't meet expectations, but we're glad our waitress provided great service. Your feedback is invaluable, and we'll use it to improve. We hope to offer you a better dining experience next time!
   

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9. B

   Barb

   Cleveland1 review

   5.0

   Dined on 15 February 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Always a solid experience. Service was great, the host with the menu twirling skills was an added bonus. I have dietary restrictions, and our server was knowledgeable and my food came out correctly.
   

   BJ's Restaurant & Brewhouse - North OlmstedResponded on 17 February 2025

   Barb, thanks for the fantastic feedback! We're thrilled to hear you had a great experience and that our team accommodated your dietary needs. The menu twirling is a fun touch! We can’t wait to welcome you back for another solid visit.
   

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10. J

    Jennifer

    Cleveland1 review

    5.0

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and super friendly team of waiters and waitresses.
    

    BJ's Restaurant & Brewhouse - North OlmstedResponded on 16 February 2025

    Thank you, Jennifer! We're thrilled to hear you enjoyed our food and had a fantastic experience with our team. Your kind words motivate us to keep delivering great service. We look forward to welcoming you back soon!
    

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