BJ's Restaurant & Brewhouse - Rancho Santa Margarita

Review summary

1. F

   Farahd

   Orange County

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good place for family spend time For special event
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded today

   Thanks for your fantastic review! We're thrilled to hear you enjoyed your time with us and found it perfect for family gatherings. We look forward to welcoming you back for more special events in the future!
   

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2. OT

   OpenTable Diner

   Los Angeles

   3 reviews

   3.0

   3 reviews

   Dined on 2 February 2025

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Food came out cold and service was lacking Didn’t get refills of water or drinks
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on 3 February 2025

   Thank you for your feedback. We’re sorry to hear about your experience with the food temperature and service. Your comments are important to us, and we’ll work on improving these areas for a better visit next time. We appreciate your input!
   

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3. B

   Bill

   VIP

   Orange County

   15 reviews

   5.0

   15 reviews

   Dined on 24 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good Food - Great Service. Always Crowded & Noisey.
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on 29 January 2025

   Bill, thanks for the fantastic review! We're thrilled you enjoyed the food and service. We appreciate your patience with the crowd—it's a sign of our popular dishes! Hope to see you again soon for another great experience.
   

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4. C

   Christopher

   Orange County

   1 review

   5.0

   1 review

   Dined on 13 January 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Servers were great and responsive and kind. Cozy and fun experience
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on 14 January 2025

   Thank you, Christopher! We're thrilled to hear you had a cozy and fun experience with our attentive servers. Your kind words motivate our team to keep delivering great service. We look forward to welcoming you back soon!
   

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5. J

   John-Noel

   Orange County

   1 review

   4.0

   1 review

   Dined on 11 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Our waitress was very attentive and nice. Really enjoyed the QR code so I can pay when I want.
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on 11 January 2025

   Thanks for the great feedback, John-Noel! We're thrilled to hear you enjoyed the attentive service and the convenience of the QR code payment. We appreciate your support and look forward to serving you again soon!
   

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6. J

   Joe

   VIP

   Orange County

   6 reviews

   2.0

   6 reviews

   Dined on 31 December 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Food quality was not good, service was terrible and restaurant was very busy, noisy and loud. Very disappointed in this reservation.
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on 3 January 2025

   Thank you for sharing your experience Joe. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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7. T

   Tim

   Orange County

   5 reviews

   5.0

   5 reviews

   Dined on 21 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service. Sat us upon entering with a reservation! Food was great as always.
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on 21 December 2024

   Tim, thank you for the fantastic review! We’re thrilled to hear you enjoyed your experience and that our team provided attentive service. We look forward to welcoming you back for more delicious meals!
   

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8. M

   Martin

   Orange County

   1 review

   3.0

   1 review

   Dined on 8 December 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Terrible bartender. He doesn’t know how to make a cocktail, Moscow mule. The waitress also never heard of Negroni, one of the simplest drinks in the world. They asked me to give the recipe that she would give it to bartender. I was told that they didn’t have Campari . Then I changed my order to Moscow mule and the taste was aweful. Probably they didn’t have ginger beer and fixed the cocktail with something else.
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on 14 December 2024

   Thank you for sharing your experience Martin. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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9. W

   William

   Orange County

   4 reviews

   2.0

   4 reviews

   Dined on 28 October 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Quality down, prices up. I feel like they can do better!
   

   BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on 29 October 2024

   Hi William. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

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10. OT

    OpenTable Diner

    Orange County

    1 review

    5.0

    1 review

    Dined on 19 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    delicous got the steak sirloin and scampi the shrimp was the best also the BRUSSEL SPROUTS WERE AMAZINC
    

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    BJ's Restaurant & Brewhouse - Rancho Santa MargaritaResponded on 19 October 2024

    Thanks! We're thrilled you enjoyed the steak sirloin, scampi, and Brussels sprouts. Your feedback makes our efforts worthwhile. We can’t wait to welcome you back for another delicious meal!
    

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