BJ's Restaurant & Brewhouse - Tacoma

Review summary

1. OT

   OpenTable Diner

   Portland1 review

   1.0

   Dined on 16 March 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   Our service was terrible. We waited over an hour to get our appetizers or our food. We had to ask many times for silverware and more water. Very disappointed. We never really saw our server, I know it was busy but never experienced that before.
   

   BJ's Restaurant & Brewhouse - TacomaResponded on 17 March 2025

   Thank you for bringing this to our attention. We are terribly sorry for our service during your visit. Our staff should be much more attentive, and we will address this with them. We hope you will give us another chance and if anything about your experience can be improved, don't hesitate to bring it to the attention of one of our managers.
   

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2. J

   Jennifer

   New York City2 reviews

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Large party got a bit rowdy near us but the food was good bar tender was a bit overworked but no complaints
   

   BJ's Restaurant & Brewhouse - TacomaResponded on 27 February 2025

   Thanks for the great feedback, Jennifer! We're thrilled you enjoyed the food. We appreciate your understanding regarding the busy atmosphere and our bartender. Your support means a lot to us, and we hope to see you again soon for another enjoyable experience!
   

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3. K

   Katie

   Seattle9 reviews

   5.0

   Dined on 25 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Emily was super busy but did a great job juggling. Food was great too!
   

   BJ's Restaurant & Brewhouse - TacomaResponded on 28 January 2025

   Katie, thank you for your fantastic feedback! We're thrilled to hear that Emily managed everything so well and that you enjoyed the food. Your support means a lot to us!
   

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4. N

   Nicholas

   Seattle1 review

   5.0

   Dined on 27 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I am a root beer guy. The homebrew is some of the best root beer I have ever had. Absolutely wonderful. the food including dessert was wonderful as well. To be fair I would return again even if the food was sub par just for the root beer!
   

   BJ's Restaurant & Brewhouse - TacomaResponded on 28 November 2024

   Nicholas, we're thrilled to hear you loved our homebrew root beer and enjoyed the food! Your enthusiasm for our offerings means a lot to us. We can’t wait to welcome you back for more delicious experiences!
   

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5. C

   Christopher

   Seattle1 review

   5.0

   Dined on 5 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food for a great value. Very nice atmosphere as well.
   

   BJ's Restaurant & Brewhouse - TacomaResponded on 6 October 2024

   Thank you, Christopher! We're thrilled you enjoyed the food and atmosphere. Your support means a lot to us, and we can’t wait to welcome you back for another great experience!
   

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6. E

   Estella

   San Francisco8 reviews

   1.0

   Dined on 3 August 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   All the food was cold. Manager took forever to come to the table when we asked. Worse food experience ever
   

   BJ's Restaurant & Brewhouse - TacomaResponded on 4 August 2024

   We’re sorry to hear about your experience. Please email us at feedback@bjsrestaurants.co m and provide the name your review was posted under and that it is about our Tacoma restaurant. Allow us a few days to get back to you. Thank you.
   

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7. OT

   OpenTable Diner

   San Diego1 review

   3.0

   Dined on 31 July 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 3

   The food was not great. Very basic with no flavor and way too salty especially for the price. The only good thing about the place was the server.
   

   BJ's Restaurant & Brewhouse - TacomaResponded on 1 August 2024

   Sorry to hear you were disappointed with your meal. We want all our guests to leave with warm smiles and full stomachs. If you're ever unsatisfied with your order, please speak with an on-site manager, so we can fix it for you right away.
   

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8. OT

   OpenTable Diner

   Seattle1 review

   5.0

   Dined on 2 June 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   The food and our server were great. We didn’t expect to have to wait when we had a reservation and they didn’t appear to be that busy. Overall experience was good.
   

   BJ's Restaurant & Brewhouse - TacomaResponded on 3 June 2024

   Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
   

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9. KR

   KathyR

   Seattle1 review

   2.0

   Dined on 31 March 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Easter Sunday - 11 am - One server taking care of the first 5 or 6 tables. Tables with 3 to 6 guests each. Very slow service, not attentive to beverage refills needed. We all had the Prime Rib, cool to the touch, 1 serving has at least 1/3 fat. Not much flavor to the prime rib. Pretty bad when the baked potato and the asparagus out shined the advertised special of Prime Rib. We use to come to BJ's at least 2-3 times a month. Service began to be lacking so we discontinued. Thought we would give it another try. We were very disappointed. The price we paid for the less than ok meal and poor service has left us taking BJ's off our "to go to restaurants" list.
   

   BJ's Restaurant & Brewhouse - TacomaResponded on 13 April 2024

   Thank you for sharing your experience Kathy. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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10. OT

    OpenTable Diner VIP

    Seattle3 reviews

    5.0

    Dined on 25 March 2024

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5

    Our server Tyler was amazing! Best service we’ve ever had at BJ’s. From start to finish he was truly awesome my children even commented on his energy & service. Need more servers like him!
    

    BJ's Restaurant & Brewhouse - TacomaResponded on 26 March 2024

    Thank you very much for this review. We're so happy you had an awesome service experience, and we hope to serve you again soon!
    

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