BJ's Restaurant & Brewhouse - West Covina

Review summary

1. C

   Cecille

   Orange County

   6 reviews

   3.0

   6 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The appetizer was great unfortunately our main course was disappointing! I ordered the sirloin with garlic butter, the sirloin was tough, the rice was dry, same with the veggies. And the garlic butter did not come until half way through. My friend ordered the fish and chips and she was also disappointed. The fish was very oily. So she just basically ate just the fish.
   

   BJ's Restaurant & Brewhouse - West CovinaResponded 1 day ago

   Hi Cecille. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   Is this helpful?

2. W

   Wayne

   San Diego

   3 reviews

   5.0

   3 reviews

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great beverages, wonderful food and an awesome server made for this to be a great Anniversary/Valentine Day lunch. Thank you to server Audie and the rest of the staff. Will return soon!
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 16 February 2025

   Wayne, we’re thrilled to hear you enjoyed your anniversary/Valentine's Day lunch! It’s fantastic to know that Audie and the team made your experience special. We can’t wait to welcome you back for more great food and drinks!
   

   Is this helpful?

3. C

   Cherilyn

   Los Angeles

   13 reviews

   4.0

   13 reviews

   Dined on 8 February 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   As a family we all had a good time. Only a few hiccups with service but our server was very sweet, friendly and always attended to us with a big smile.
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 9 February 2025

   Thanks for your feedback, Cherilyn! We’re thrilled to hear your family had a good time and appreciated our friendly service. We’re always working to improve, and your insights help us do just that. Looking forward to welcoming you back for an even better experience!
   

   Is this helpful?

4. C

   Carolyn

   Orange County

   44 reviews

   5.0

   44 reviews

   Dined on 4 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to grab a quick delicious weekday lunch.
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 6 February 2025

   Thanks, Carolyn! We're thrilled to hear you enjoyed your lunch with us. We aim to make every weekday meal delicious and convenient. Hope to see you again soon for another tasty bite!
   

   Is this helpful?

5. M

   Michelle

   Las Vegas

   1 review

   2.0

   1 review

   Dined on 1 February 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Frequent BJ"s in Chino often and always have a great experience. Chose the Covina location to meet a friend. the wait to be acknowledged at the table was long, the delivery of beer was even longer, and it was flat! our order of 2 appetizers came separately and took again a long time so we asked for a box and left. Sad representation
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 5 February 2025

   Hi Michelle. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   Is this helpful?

6. R

   Richard

   VIP

   Orange County

   48 reviews

   4.0

   48 reviews

   Dined on 20 January 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Food was delicious and well-prepared. Service attentive and friendly. A large, open dining area which could be noisy if crowded and not seated near the edge.
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 26 January 2025

   Thanks for the great feedback, Richard! We're thrilled you enjoyed the food and service. We appreciate your note about the noise; we’re always looking for ways to enhance the dining experience. Hope to see you again soon for another delicious meal!
   

   Is this helpful?

7. A

   Alina

   Los Angeles

   1 review

   1.0

   1 review

   Dined on 18 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I made a reservation at 6:30 PM and wasn’t sat until 7:15 PM. My reservation was for eight people and I was sat at a six person table. It was very squished. We couldn’t get switched to a different table and was told that any food would take up to 45 minutes to come out so we ended up just leaving. 
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 19 January 2025

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

   Is this helpful?

8. J

   Jayden

   Los Angeles

   1 review

   5.0

   1 review

   Dined on 13 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   We loved haveing dinner there and we traded someone’s birthday, and they were very kind and outstanding on their service
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 15 January 2025

   Jayden, we're thrilled to hear you enjoyed your dinner and that our team made the birthday celebration special! Your kind words about our service mean a lot to us. We look forward to welcoming you back for more memorable occasions!
   

   Is this helpful?

9. S

   Stephanie

   Orange County

   5 reviews

   4.0

   5 reviews

   Dined on 3 December 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 3

   Our server was amazing, good took a little long definitely recommend bringing an appetizer and a drink so you’re not waiting too long to eat something. Food was average nothing crazy should be a bit cheaper due to the quality of the food
   

   BJ's Restaurant & Brewhouse - West CovinaResponded on 4 December 2024

   Stephanie, thank you for your feedback! We're glad to hear our server made a positive impact. We appreciate your suggestions about the food timing and pricing, which we’ll definitely consider. Your insights help us improve, and we hope to provide an even better experience next time!
   

   Is this helpful?

10. B

    Brant

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on 28 October 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This place never disappoints. The food, service and ambience is always on point. Just make sure to use Open Table to make reservations on the weekends or you’ll have a one hour wait to be seated.
    

    BJ's Restaurant & Brewhouse - West CovinaResponded on 29 October 2024

    Thanks for the fantastic review, Brant! We're thrilled to hear you enjoy our food, service, and ambience. Great tip on using Open Table for weekend reservations—it's definitely the way to go. We look forward to welcoming you back soon!
    

    Is this helpful?