BJ's Restaurant & Brewhouse - Wichita

Review summary

1. P

   Penny

   Greater Boston4 reviews

   1.0

   Dined on 25 January 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   Restaurant was not busy yet service was very slow. My husband ordered a chip and dip trip and the ahi tuna salad. Waiter specifically asked if he wanted the chips as an appetizer but they never made it to the table and we had to cancel the order. One of the people at the table accidentally spilled their water and broke the glass but the waiter was very slow to assist. The sirloin steak which was supposedly slow roasted to medium was nearly impossible to cut or chew. Broccoli was not cooked. The guacamole in the protein bowl was frozen. Poor experience. Will not return.
   

   BJ's Restaurant & Brewhouse - WichitaResponded on 28 January 2025

   Thank you for sharing your experience Penny. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

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2. R

   Rabi

   Kansas City1 review

   5.0

   Dined on 19 January 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   God place to go for dinner. Nice sporting ambiance.
   

   BJ's Restaurant & Brewhouse - WichitaResponded on 23 January 2025

   Thanks for the fantastic review, Rabi! We're thrilled you enjoyed your dinner and loved the sporting ambiance. We can’t wait to welcome you back for another great experience!
   

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3. A

   Alexis

   Kansas City1 review

   5.0

   Dined on 22 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Zechariah was an amazing waiter. Very helpful. Very kind.
   

   BJ's Restaurant & Brewhouse - WichitaResponded on 23 December 2024

   Thanks for your wonderful feedback, Alexis! We're thrilled to hear about your positive experience with Zechariah. Our team strives to provide excellent service, and it's great to know that he made your visit special. We appreciate your support and hope to see you again soon!
   

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4. D

   Donna

   Kansas City2 reviews

   5.0

   Dined on 15 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Service was fantastic! Food was great! Celebrated a birthday…our server made it fun.
   

   BJ's Restaurant & Brewhouse - WichitaResponded on 19 December 2024

   Donna, we’re thrilled to hear you had a fantastic experience celebrating a birthday with us! It’s great to know our food and service made the occasion special. Thank you for your kind words, and we look forward to welcoming you back soon for more celebrations!
   

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5. T

   Teaunya

   Oklahoma City1 review

   5.0

   Dined on 1 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was amazing! The food, the service and the company.
   

   BJ's Restaurant & Brewhouse - WichitaResponded on 2 December 2024

   Thanks, Teaunya! We're thrilled to hear you enjoyed everything—food, service, and company included. Your support means a lot to us! We can’t wait to welcome you back for another fantastic experience.
   

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6. M

   Melissa

   Kansas City1 review

   3.0

   Dined on 29 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   It was good overall. The service was great m, the food average and the atmosphere also average
   

   BJ's Restaurant & Brewhouse - WichitaResponded on 1 December 2024

   Thanks for your feedback, Melissa! We're glad you enjoyed the service. We’re always striving to improve our food and atmosphere, so your insights are valuable. We hope to wow you on your next visit!
   

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7. S

   Suzie VIP

   Chicago53 reviews

   1.0

   Dined on 16 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The waiter was horrible. Half way thru our meal sets the check down. Doesn’t come back to ask if we want refills on or drinks. Just kept eyeballing the check every time he walked by. There’s nothing worse than a server rushing you! It wasn’t even that busy.
   

   BJ's Restaurant & Brewhouse - WichitaResponded on 28 November 2024

   Suzie, we're truly sorry to hear about your experience. Your feedback is important, and we understand how frustrating it can be to feel rushed. We'll address this with our team to ensure better service moving forward. Thank you for bringing it to our attention.
   

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8. s

   syri

   Kansas City2 reviews

   4.0

   Dined on 11 October 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great menu choices for food & beverages. Service just seemed off tonight. Our food arrived after we had been there for an hour. Food & drink were delivered by a different server so some items arrived that were incorrect. We then waited for our server to correct the errors. Some food & drinks must have been sitting for some time before being delivered as they arrived melted (drinks) and the food was warm/room temp. Our server was very polite and helpful so that made the birthday outing more bearable. Since an appetizer and meals were ordered we opted to get the desserts to go as we were stuffed.
   

   BJ's Restaurant & Brewhouse - WichitaResponded on 13 October 2024

   Thanks for sharing your experience! We’re glad you enjoyed the menu choices and appreciated our server’s assistance. We apologize for the service delays and issues with your order. Your feedback helps us improve, and we hope to provide a smoother experience on your next visit!
   

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9. C

   Courtney

   St. Louis1 review

   5.0

   Dined on 22 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Drinks and food were all very good! Great atmosphere for the whole family
   

   BJ's Restaurant & Brewhouse - WichitaResponded on 23 September 2024

   Courtney, thank you for your fantastic review! We're thrilled you enjoyed the drinks, food, and family-friendly atmosphere. Your support means a lot to us, and we can't wait to welcome you back for more great experiences!
   

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10. RH

    RonH

    Kansas City3 reviews

    5.0

    Dined on 13 July 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great food and wait staff were friendly and checked on our party numerous times during the meal. It was a Friday night so it was crowded and very noisy but we still enjoyed our neal greatly. I highly recomend dinner a B Js. Food was fantastic
    

    BJ's Restaurant & Brewhouse - WichitaResponded on 16 July 2024

    Hi Ron. We're so happy you enjoyed dining with us. Thanks for the kind review, and we hope to see you again soon.
    

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