BJ's Restaurant & Brewhouse - Oviedo

Review summary

1. C

   Christina

   Orlando

   2 reviews

   5.0

   2 reviews

   Dined on 30 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were sat promptly at our reservation time. Service and food were great!
   

   BJ's Restaurant & Brewhouse - OviedoResponded on 2 December 2024

   Christina, thank you for your fantastic review! We're thrilled to hear you enjoyed prompt seating and great service. Your experience means a lot to us, and we can't wait to welcome you back for another delicious meal!
   

   Is this helpful?

   Report
2. j

   jennifer

   Orlando

   4 reviews

   3.0

   4 reviews

   Dined on 11 October 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Service was great- food was quite average for the price. Avoid the Ribs.
   

   BJ's Restaurant & Brewhouse - OviedoResponded on 13 October 2024

   Hi Jennifer. Thank you for your feedback. We are sorry about your meal and hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make it right while you are still dining with us. Thanks again.
   

   Is this helpful?

   Report
3. R

   Roberta

   VIP

   Greater Boston

   8 reviews

   1.0

   8 reviews

   Dined on 21 September 2024

   1. Overall 1
   2. Food 5
   3. Service 1
   4. Ambience 4

   We waited over an hour for our checks. We were a large party and had requested separate checks at ordering. Upon receiving our checks, we were charged for food we did not order. It took multiple managers to fix the issue. The food was very good however wait staff should not offer separate check if not trained properly.
   

   BJ's Restaurant & Brewhouse - OviedoResponded on 23 September 2024

   Roberta, I’m sorry to hear about your experience. It’s disappointing to know we missed the mark with your large party. We appreciate your feedback on the staff's training and will address it to ensure better service in the future. Thank you for your understanding.
   

   Is this helpful?

   Report
4. OT

   OpenTable Diner

   Philadelphia

   1 review

   2.0

   1 review

   Dined on 16 August 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   One meal came out well after all the others. Side dish for another person came out even later. Ordered drinks had to ask for them a second time. Waitress was rude and not friendly
   

   BJ's Restaurant & Brewhouse - OviedoResponded on 18 August 2024

   We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   Is this helpful?

   Report
5. J

   James

   Las Vegas

   3 reviews

   5.0

   3 reviews

   Dined on 3 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Overall experience was 10/10. We had some wings, a deep dish pizza and of course a pizookie! All very highly recommend. Staff was awesome. We had reservations for 7:30pm, arrived a touch early asked if we could sit at the bar and wait for our table instead they just sat us. Food was quick and no issues. Will be back when in the area!
   

   BJ's Restaurant & Brewhouse - OviedoResponded on 5 August 2024

   Hi James. We're so happy you enjoyed dining with us. Thanks for the kind review, and we hope to see you again soon.
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   Orlando

   2 reviews

   4.0

   2 reviews

   Dined on 16 July 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   I made a reservation the day before for 630 requesting a booth, we did have to wait 15 minutes past the time of our seating request on the app. We had a very nice waitress. She kept apologizing because things were taking a bit longer. Our appetizers came first and our beers came about 10 minutes later should be the other way around, the food was very good. No complaints there, but the wait time was much too long. I give them the benefit of the doubt, because the restaurant did look busy, but it took quite a long time to be served.
   

   BJ's Restaurant & Brewhouse - OviedoResponded on 18 July 2024

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

   Is this helpful?

   Report
7. OT

   OpenTable Diner

   Greater Boston

   1 review

   2.0

   1 review

   Dined on 9 July 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Apparently an Open Table reservation isn’t a reservation- It’s just a suggestion. Our Reservation was at 7pm, for 7 people and they didn’t seat us until 7:50pm. The hostess was very polite and professional; but was unable to provide ANY information on how long we needed to wait. Not her fault- she did escalate to her manager who apologized for the delay but ALSO could not give us an approximate wait time. At around 7:35pm, she ( the manager) explained they had some large parties they were currently serving and they should be finishing up soon, but she couldn’t give us a time estimate. Drinks: Took a while to receive because the bar was backed up. - Margarita sampler was good (recommend) - Frozen margarita: Arrived on the rocks. Returned to the bar to swap for a frozen one and returned with another NOT frozen drink- basically liquid with some floating ice chunks ( think Dunkin colada after driving home in the hot sun) - Black and tan - no head. Wouldn’t order again. -Bathtub drink- gonna be honest here. ONLY ordered this so we could purchase the bathtub. Drink was super sweet and not something I would order again. And in the end? We weren’t allowed the buy the bathtub because “they only had a few left”. Come back in a few weeks tho when the new stock arrives….. no thanks. I’ll get one on amazon. Appetizers: ( out of calamari) -Chicken Nachos: chips were super hard to chew (tasted stale). -Boneless wings: super small portion. aNot the best but not the worst either. Entrees: ribs, filet mignon, parmesan shrimp, salmon- these were all ok. Loaded mashed potatoes- BIG disappointment. Basic mashed with meted cheese and bacon sprinkles. Seemed to be reheated? Asparagus & fries, both excellent. Dessert: brownie pizookie- excellent. Server: She was fantastic! We will not be going back for dinner. Overall the experience/food quality was not worth the wait or the price. It might be worth the visit for a pizookie though.
   

   BJ's Restaurant & Brewhouse - OviedoResponded on 11 July 2024

   Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurantscom. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Oviedo restaurant. Please allow us a few days to get back to you. Thank you for your review.
   

   Is this helpful?

   Report
8. OT

   OpenTable Diner

   Orlando

   3 reviews

   5.0

   3 reviews

   Dined on 21 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service usually every time, this time Allan was exceptional! Thanks for the excellent food and service! He remembered that some of us enjoyed a certain beer that was not available the last few times we were there and told us that it was brought back, so we enjoyed it with our dinner!
   

   BJ's Restaurant & Brewhouse - OviedoResponded on 25 June 2024

   Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
   

   Is this helpful?

   Report
9. SS

   SushiSnobs

   Fort Lauderdale

   48 reviews

   5.0

   48 reviews

   Dined on 16 June 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great and server was attentive. Rib eye was amazing.
   

   BJ's Restaurant & Brewhouse - OviedoResponded on 18 June 2024

   Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
   

   Is this helpful?

   Report
10. MH

    MarcieH

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on 9 June 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Food was good as was the service - Pricing a little on the high side !
    

    BJ's Restaurant & Brewhouse - OviedoResponded on 11 June 2024

    Thank you for this kind review, Marcie. We're happy to hear you enjoyed the food and service you received during this visit. We can't wait to see you again!
    

    Is this helpful?

    Report