Black Iron Burger Theater District

Review summary

1. M

   Melissa

   Philadelphia

   10 reviews

   vip
   5.0

   10 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent burgers and truffle fries and fantastic service. Great spot for lunch and to watch a game.
   

   Is this helpful?

   Report
2. A

   ALEXANDRA

   Austin

   43 reviews

   vip
   5.0

   43 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great burgers. Loved the loaded fries too. Went there for lunch.
   

   • 

   Black Iron Burger Theater DistrictResponded 2 days ago

   We're thrilled you enjoyed our great burgers and loved the loaded fries during your lunch visit, and we hope to welcome you back soon for another delicious meal.
   

   Is this helpful?

   Report
3. M

   Mitchell

   Orlando

   7 reviews

   3.0

   7 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Service was fantastic. Food was not that great. Cute little place.
   

   Black Iron Burger Theater DistrictResponded 2 days ago

   Thank you for your detailed feedback on your recent visit to our restaurant. We're thrilled that you had an excellent experience with our service (5.0) and enjoyed the ambiance and value (both 4.0). We appreciate your honesty about the food (3.0) and will use this feedback to improve our menu. We're committed to exceeding your expectations on your next visit and look forward to welcoming you back soon. Your input is invaluable in helping us enhance our offerings. Thank you for your patronage and constructive comments.
   

   Is this helpful?

   Report
4. J

   Jurgita

   Berlin

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everythink was perfect. Amazing food with great staff. I recommend it.
   

   Black Iron Burger Theater DistrictResponded 2 days ago

   Thank you for your glowing review! We're thrilled you had such a wonderful experience at our restaurant. It's gratifying to know that you found everything perfect, from our amazing food to our outstanding staff. Your recommendation means a lot to us, and we're grateful for your kind words. We strive to provide exceptional dining experiences for all our guests, and it's rewarding to know we've succeeded in your case. We look forward to welcoming you back soon for another delightful meal.
   

   Is this helpful?

   Report
5. d

   deanna

   New York City

   2 reviews

   vip
   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food and service was very good. The drinks excellent and a wide variety of things in the menu .
   

   Black Iron Burger Theater DistrictResponded 2 days ago

   Thank you for your positive feedback! We're delighted to hear that you enjoyed both our food and service. It's lovely to know that our drinks impressed you and that you appreciated the diverse selection on our menu. We strive to offer a wide range of options to cater to different tastes and preferences, so it's gratifying to hear that this effort was noticed and appreciated. Your words motivate us to continue providing excellent culinary experiences and top-notch service. We hope to welcome you back soon for another enjoyable meal and the opportunity to explore more of our menu offerings.
   

   Is this helpful?

   Report
6. L

   Lisa

   Manitoba

   1 review

   5.0

   1 review

   Dined on 19 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place to eat. Food and drinks were all awesome and all of us were very pleased!
   

   Is this helpful?

   Report
7. A

   Alisha

   New York City

   6 reviews

   vip
   1.0

   6 reviews

   Dined on 16 November 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Unfortunately, even with our 6 o’clock reservation, we couldn’t get seated because no one wanted to leave and there was a big crowd waiting to be serviced along with us so we didn’t even get a chance to see what this restaurant was all about . It definitely seemed like they were short staffed as well.
   

   Is this helpful?

   Report
8. S

   Sheri

   New York City

   16 reviews

   vip
   5.0

   16 reviews

   Dined on 14 November 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wow! Such an amazing burger. Supper cute spot. Very casual and friendly. Food amazing, service Amazing. Great spot for beers and burgers.
   

   Black Iron Burger Theater DistrictResponded on 17 November 2024

   We're thrilled to hear about your fantastic experience at our restaurant! Your enthusiasm for our burgers is music to our ears, and we're delighted that you found our spot to be cute and welcoming. It's lovely that you appreciated the casual and friendly atmosphere we strive to create. We're especially pleased that our food and service left a positive impression on you. Your description of us as a "great spot for beers and burgers" is precisely what we aim for, and we're grateful that you've recognized this. Thank you for taking the time to share your thoughts - it's feedback like yours that keeps us motivated to continue delivering remarkable experiences. We hope to see you again soon for more delicious burgers and refreshing beers!
   

   Is this helpful?

   Report
9. N

   Nicholas

   New York City

   2 reviews

   4.0

   2 reviews

   Dined on 10 November 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great food, service was a little on the slow side, and a couple items we ordered were forgotten. Friendly staff.
   

   Black Iron Burger Theater DistrictResponded on 17 November 2024

   Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our food and found our staff friendly- these are aspects in which we take great pride. However, we sincerely apologize for the slow service and the forgotten items you experienced during your visit. This is not representative of the high standards we strive to maintain, and we appreciate you bringing it to our attention. We will use your feedback to improve our service efficiency and order accuracy. Despite these shortcomings, we're glad that the quality of our food and the friendliness of our staff left a positive impression. We hope you'll give us another opportunity to serve you, as we're committed to providing a fully satisfying dining experience on your next visit.
   

   Is this helpful?

   Report
10. M

    Morgan

    Nashville

    1 review

    5.0

    1 review

    Dined on 10 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Perfect quick bite in NYC! We came before a play and were in and out in under an hour.
    

    Is this helpful?

    Report