Black Swan Public House

Black Swan Public House reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Josephine

   New York City21 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and ambience was great! Service very friendly and courteous. The noise was little more than I would like but tall open ceiling were to blame.
   

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2. C

   Collette

   New York City6 reviews

   3.0

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   We asked about mocktails and they had 3 lovely ones and none were on the menu. For lunch with not many diners, the food took awhile to come and served after the diners that were seated after us. These diners also placed their orders after us. No fruit substitutes for fries. My friend was dealing with health issues.Said could have veggies and they would be boiled broccoli and cauliflower. The meal came out with slices of carrots and cucumbers 🤷‍♀️ on the wrong plate. A very young server, I am sure she was inexperienced and trying so we cut them some slack.
   

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3. N

   Nancy

   New York City7 reviews

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, fun atmosphere. Celebrated a friends birthday. Will be back
   

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4. G

   Gregory

   New Jersey1 review

   3.0

   Dined on 29 March 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Great atmosphere but the acoustics are terrible: I struggled to hear my friend sitting right next to me. The beer list is fantastic and the prices are not unreasonable by today's standards. A decent value for entrees (which were delicious) but soups and appetizers are unconscionably priced: uh...ONE Scotch egg for $14??? I though that we would get at least two for that price; uh...a bowl of (not particularly creamy) tomato bisque for $12? It was fairly tasty but not a true bisque. Coffee is not very good. I make the following comment with the Black Swan's staff in mind this evening, but I could say it about almost ANY restaurant: for the love of god, can service staff STOP spraying cleanser bottles into the air all over the tables as though they were trying to clean up a crime scene? If I had been on duty with the health department, I would have fail them on hygiene. No one wants detergent particles floating in the air a few feet away from their food. Spray the bottle INTO the cloth that you are using to wipe tables. This is restaurant 101 basics.
   

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5. C

   Christine

   New York City1 review

   3.0

   Dined on 29 March 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 2

   Food was very good. Like good enough for us to go again (but not on a weekend). Couple of issues: 1)It's a loud, crowded place. So so loud. And one of our party was basically sat in a busy aisle (which, is most of them) so was constantly bumped into by waitstaff without much by way of apologies. The number of chairs lifted over our heads/dragged past our table to bring to other tables was astonishing. I understand its busy but, do better. Seems like a lot of the staff is very green; all friendly but not so skilled at hospitality business. Runners, hostess, some of the waitstaff. They are either all new at this or this place is way understaffed. All has a "trying too hard" vibe. Why does a burger have to come on a wooden cutting board that is big for our small table? To justify the price? Just put it on a plate. I'm happy to pay for upscale if they actually understand how to give guests that experience. If I do go again, it won't be a weekend. Seems like they are outmatched for the crowds.
   

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6. A

   Abby

   New York City3 reviews

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Restaurant Week Menu We enjoyed a 3 course meal which included your choice of an appetizer, entree and dessert! Enjoyed everything!
   

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7. R

   Richard

   New York City1 review

   5.0

   Dined on 29 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best English pub food I’ve had in New Jersey definitely worth the visit if in the area
   

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8. S

   Susan VIP

   New York City11 reviews

   4.0

   Dined on 22 March 2025

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great cocktails, fun lively atmosphere and great service. Food good but not great and really loud… too loud to have meaningful conversation.
   

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9. P

   Paul

   New Jersey31 reviews

   5.0

   Dined on 22 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great lunch visit. Good food, great service, tasty Guinness.
   

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10. OT

    OpenTable Diner

    Atlantic City2 reviews

    5.0

    Dined on 21 March 2025

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5

    Food is incredible, ambiance is beautiful and service is pretty good. Incredible value for the quality of food we get! We have eaten dinner here a couple of times already and will be back again and again!
    

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