Blackbird

Review summary

1. A

   AMIT

   New York City

   12 reviews

   vip
   2.0

   12 reviews

   Dined on 8 September 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Service was poor. The server had to be reminded on multiple occasions for the order to be served. Food was under par.
   

   BlackbirdResponded on 12 September 2024

   Amit, we sincerely apologize for your experience. Your feedback regarding the service and food quality is invaluable and will help us improve. We aim to provide a better experience for all our guests, and we appreciate you bringing this to our attention. Thank you for sharing your thoughts and we hope you will try us again another time. All the best, Kiarra Beard - General Manager
   

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2. A

   Adriana

   Washington DC

   4 reviews

   5.0

   4 reviews

   Dined on 1 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food and service. Had a great dinner for our anniversary.
   

   BlackbirdResponded on 12 September 2024

   Thank you Adriana for your review! We appreciate you taking the time to write this review and for choosing to celebrate your anniversary with us. We look forward to welcoming you back for future celebrations. All the best, Kiarra Beard - General Manager
   

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3. R

   Rosalie

   Central Coast

   1 review

   5.0

   1 review

   Dined on 1 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great portions for a fancy restaurant. Delicious, inventive and entertaining drinks (especially the drink in a bird-shaped glass).
   

   BlackbirdResponded on 12 September 2024

   Thank you, Rosalie! We're thrilled you enjoyed the portions and our creative drinks. The Hitchcock Presents... is definitely a new crowd favorite! Your feedback means a lot to us, and we look forward to welcoming you back for more delicious experiences with amazing hospitality. All the best, Kiarra Beard - General Manager
   

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4. T

   Toby

   New York City

   75 reviews

   vip
   5.0

   75 reviews

   Dined on 1 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very good food and great service. The server gave great recommendations and we thoroughly enjoyed the meal.
   

   BlackbirdResponded on 12 September 2024

   Thanks for the fantastic feedback, Toby! We're thrilled to hear you enjoyed the food and received excellent service. Our team loves making great recommendations, and it's wonderful to know they enhanced your experience. We look forward to welcoming you back soon! All the best, Kiarra Beard - General Manager
   

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5. OT

   OpenTable Diner

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on 18 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Blackbird, located at the bottom of State Street, is a hidden gem offering a wonderful dining experience. The expertly crafted cocktails, flavorful dishes, and inviting ambiance create a memorable meal. The friendly service enhances the experience, making guests feel right at home. Whether for a casual night out or special occasion, Blackbird impresses with its culinary offerings and charming atmosphere, making it a must-visit destination for a culinary adventure. We will definitely be returning!
   

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   BlackbirdResponded on 21 August 2024

   Hello and thank you so much for your glowing review of Blackbird! We're thrilled to hear that you enjoyed the expertly crafted cocktails, flavorful dishes, and inviting ambiance. Our team works hard to create a memorable dining experience, and we can't wait to welcome you back soon! All the best, Kiarra Beard - General Manager
   

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6. A

   Alan

   Los Angeles

   26 reviews

   vip
   3.0

   26 reviews

   Dined on 11 August 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   Friendly staff but horribly slow unsophisticated service
   

   BlackbirdResponded on 21 August 2024

   Hi Alan, thank you for sharing your feedback with us. We appreciate you pointing out the friendliness of our staff. We apologize for any inconvenience caused by the slower service and will work on improving our efficiency. Your input helps us continue to enhance our customer experience and we appreciate you taking the time to explain your experience. We strive to do better and hope to have the opportunity to welcome you back. All the best, Kiarra Beard - General Manager
   

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7. GW

   GuillermoW

   San Francisco

   3 reviews

   5.0

   3 reviews

   Dined on 11 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was incredible!!! The black cod was delicious and fresh !!! The risotto was spectacular!!!
   

   BlackbirdResponded on 21 August 2024

   Guillermo, we are thrilled to hear that you enjoyed our black cod and risotto! Thank you for taking the time to share your positive experience with us. We hope to have the pleasure of serving you again soon. All the best, Kiarra Beard - General Manager
   

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8. E

   Elizabeth

   Indiana

   2 reviews

   vip
   3.0

   2 reviews

   Dined on 11 August 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Unfortunately they were out of the eggplant dish which was the only vegan entree available! However the staff was accommodating and suggested some alternative sides that could be combined.
   

   BlackbirdResponded on 21 August 2024

   Thank you for taking the time to share your feedback with us. We apologize for the inconvenience of being out of the eggplant dish. We're glad to hear that our staff was able to suggest some alternative options for you. We appreciate your understanding and hope to serve you again soon. All the best, Kiarra Beard - General Manager
   

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9. L

   Loyalcustomer

   Washington DC

   105 reviews

   4.0

   105 reviews

   Dined on 27 July 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very good food and the birthday strawberry cake was wonderful!!!!!
   

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   BlackbirdResponded on 3 August 2024

   Hello, thank you for your positive feedback! We're thrilled to hear that you enjoyed your dinner and dessert while celebrating. We appreciate your support and hope to see you again soon for another delicious meal. All the best, Kiarra Beard - General Manager
   

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10. OT

    OpenTable Diner

    Orange County

    1 review

    1.0

    1 review

    Dined on 21 July 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2

    To start I’m a simple person and my wife is even easier to please. But this was the first time we ever just stopped ordering and left. The food was bad, some dishes didn’t have all the ingredients they should have and it took 20+ min to get me a drink. Whole story below. My wife and I went up to Santa Barbara to see Wrexham play at UCSB from OC. We booked Blackbird in the morning through OpenTable for 8:15. We arrived at 7:50 but we were really hungry so we were hoping to be seated early. The first person who came out to their podium said that they needed to get the table ready and to wait. After 10min we go back up to the podium and a new person came up and told us our table will be ready in a minute and to wait. I guess don’t come early… we finally sat down at 8:10 lol. We ordered a glass of wine for the wife and I got the On The Ice gin drink. The wine came out shortly after the water which it was good wine. However they avoided our table til my drink was ready. Which when I order a gin with bitters I normally wouldn’t mind, however it took 20+ minutes for them to get it to the table. We then ordered starters, 4 oysters, the sweet gem lettuce and the focaccia. 10 minutes go by and they informed me they didn’t have oysters keep in mind they only have 7 apps to chose from, so I get the ceviche instead. The Sweet Gem lettuce came out first and when they say lettuce they were not lying… there was no stone fruit, they didn’t separate any of the apple slices so it made it very difficult to eat and there was vinegar on the pieces of lettuce with a good amount of shredded cheese. The focaccia kinda reminded me of dominos cheese bread without the cheese. We had hopes that the Ceviche would save it because we were really hungry and didn’t want to go somewhere else. Well it was pretty bad, not sure if they didn’t use salt but we decided to pay and leave before ordering the entrees.
    

    BlackbirdResponded on 3 August 2024

    Hello, we're truly sorry to hear about your recent experience at Blackbird. We appreciate you taking the time to share your feedback with us. We will address these issues with our team to ensure a better dining experience for all our guests. Thank you for bringing this to our attention and we hope you will give us another opportunity to show you the level hospitality and quality of food we aim to provide. All the best, Kiarra Beard - General Manager
    

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