Blanco Cocina + Cantina - Denver

Review summary

1. J

   Jay

   VIP

   New York City

   12 reviews

   2.0

   12 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Let’s start with the fact it was a Wednesday night and there were tons of open tables. Service was beyond terrible. Walked in and waited a good 3 minutes until the host greeted us. Took at least 10 minutes get water; another 10 to order; another 10 for our cocktails to arrive; and a ridiculous 45 to get our our TWO entrees. Our server noticed me peering toward the open kitchen and eventually sauntered over to our table to let us know our order would be served shortly. Our frustration nearly reached the boiling point as we could see our dinners sitting under the plate warmers. After watching our food sit for at least 5 minutes - our average portion, mediocre tasting entrees arrived. Seemed like a great option and the spot looks cool. Too bad the rest of it will cause us to avoid this place in the future.
   

   Blanco Cocina + Cantina - DenverResponded 2 days ago

   Hello Jay, Let me start by appologizing for the dining experience you had at the restaurant last night. And even more so, as I was the manager on duty during your experience. We never want our guests to have slow, unattentive service and to have that followed up with medicore tasting food. Base off of your reservation, I know where you were seated in the restaurant and who your server was. The feedback you provided will help me follow with our service staff and kitchen staff to ensure the proper steps are taken in the future to ensure that this does not happen again. Please allow me to send you a gift card so we can have you return to regain your trust in our hospitality and service standards all I need is your email address.
   

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2. R

   Ron

   VIP

   Denver

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 3

   We ordered three appetizers to share and two main courses. We love to bring home leftovers so we always over order. We sat at the table for 25 minutes after ordering, and then all the food came at the same time. We wound up packing up most of our appetizer dishes while I was sitting there,  I wondered why a bowl of soup and a Caesar salad salad took 25 minutes. By the time I finished my soup, my fajitas were cold and I should’ve sent them back.  the value wasn’t there either. My chicken fajitas were $24. My regular Mexican place serves chicken fajitas with bacon added, which is delicious approximately twice the quantity for $18.  No excuses. The place was primarily empty at 8 o’clock on Friday night, but my server was very busy rolling silverware instead of paying attention to me. In fact, after signaling that I wanted to get out of there, the server brought me the ticket and then it took him 10 minutes to pick up the credit card that was sitting on top of it. I didn’t try to talk to a manager. I was too disgusted. We won’t be back.
   

   Blanco Cocina + Cantina - DenverResponded 4 days ago

   Hello Ron, Thank you for taking the time to share your feedback with us. Let me first take a moment to apoligize that your experience fell short of expectations. We are incredibly sorry. We strive to always provide excellent food and outstanding service, and it's clear that we fell short this time. We greatly appreciate all of the details you provided. If there is anything else you would like to add, we would love to hear your thoughts. Your insights are invaluable in helping us address and rectify these shortcomings. Please feel free to reach out to me directly at the restaurant. I am committed to making this right, and hope to have the opportuinty to serve you again. Thank you for your time and feedback. Sincerely, Dani Villalovos Restaurant Manager Blanco Cocina + Cantina
   

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3. A

   Amber

   Portland

   1 review

   4.0

   1 review

   Dined on 15 February 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   The parking was a bummer. $10 for valet. Make sure to budget that in.
   

   Blanco Cocina + Cantina - DenverResponded on 15 February 2025

   Hi Amber, Thank you for the 4-star review! We're delighted to know that you had a great experience with us at Blanco Cocina + Cantina. We do offer the valet service every Thursday-Saturday, but there are also other parking options! There is often street parking available, and on the next corner there is also a 6 story free parking garage that will hopefully make it easier for you to join us for your next visit. We look forward to welcoming you back soon! Best, Dani Villalovos Restaurant Manager Blanco Cocina + Cantina
   

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4. C

   C

   Denver

   2 reviews

   4.0

   2 reviews

   Dined on 14 February 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   This place is beautiful inside. I brought my daughter on a date, and we were both in awe. It was not overly packed (maybe 70% capacity), and it was rather loud, but we could still enjoy a conversation without having to shout. The service was too intermittent for my preference, but the waitress was polite. And other than the walnuts in my salad being stale, the food was excellent!
   

   Blanco Cocina + Cantina - DenverResponded on 15 February 2025

   Hi C, Thank you for the 4-star review! We're delighted to know that you had a good experience with us at Blanco Cocina + Cantina, and we really appreciate the helpful comments. If there are any more details that you could provide to ensure that we are meeting expectations, we would greatly appreciate them. Your insights are invaluable in helping us address and rectify these shortcomings. We look forward to welcoming you back soon! Best, Dani Villalovos Restaurant Manager Blanco Cocina + Cantina
   

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5. L

   Lee

   VIP

   Denver

   22 reviews

   5.0

   22 reviews

   Dined on 7 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Just right amount of attentive staff and delicious food
   

   Blanco Cocina + Cantina - DenverResponded on 14 February 2025

   Hi Lee, Thank you so much for the 5-star review! We're delighted to know that you had a great experience with us at Blanco Cocina + Cantina. Our entire team looks forward to welcoming you back soon! Best, Dani Villalovos Restaurant Manager Blanco Cocina + Cantina
   

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6. L

   Lesley

   Denver

   5 reviews

   5.0

   5 reviews

   Dined on 3 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time at Blanco Cocina! The food and the margaritas were delicious. We got a big booth and it was so cozy and comfortable. Our waiter was super friendly and helpful. We definitely want to go back soon!
   

   Blanco Cocina + Cantina - DenverResponded on 3 February 2025

   Hi Lesley, Thank you for the 5-star review! We're delighted to know that you had a great experience with us at Blanco Cocina + Cantina. We look forward to welcoming you back soon! Best, Dani Villalovos Restaurant Manager Blanco Cocina + Cantina
   

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7. L

   Leslie

   Denver

   1 review

   5.0

   1 review

   Dined on 9 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was my first time here but not my last. Delicious food and great customer service!
   

   Blanco Cocina + Cantina - DenverResponded on 10 January 2025

   Hi Leslie, Thank you for the 5-star review! We're delighted to know that you had a great experience with us at Blanco Cocina + Cantina. We look forward to welcoming you back soon and showing you more of what we have to offer! Best, Dani Villalovos Restaurant Manager Blanco Cocina + Cantina
   

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8. M

   Molly

   VIP

   Denver

   53 reviews

   5.0

   53 reviews

   Dined on 29 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Love the tacos and bowls, and pitcher of margaritas for our table.
   

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   Blanco Cocina + Cantina - DenverResponded on 30 December 2024

   Hi Molly, Thank you for the 5-star review! We're delighted to know that you had a great experience with us at Blanco Cocina + Cantina. Insider tip for you - any time it snows you can come in for a pitcher of margaritas and nachos for just $25! We look forward to welcoming you back soon! Best, Dani Villalovos Restaurant Manager Blanco Cocina + Cantina
   

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9. T

   Tony

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on 28 December 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   Blanco has a great vibe and ambience. Great place to meet up with friends and have a few drinks but overall a little pricey and ok. The food was good but not great, we had the chicken tortilla soup which was our favorite. The carne asada had good flavor but nothing special. If you’re looking for a good place ti hang out and don’t mind paying a little more for a good vibe definitely recommend, if you’re looking for great Mexican food this is probably not the place. Service was great and the staff was super friendly as well.
   

   Blanco Cocina + Cantina - DenverResponded on 29 December 2024

   Hi Tony, Thank you for taking the time to share your feedback with us. While we greatly appreciate the kind sentiments, we are incredibly sorry to hear that your recent experience fell short of expectations. We strive to always provide excellent food and outstanding service, and it's clear that we missed the mark in a couple of areas. I'll be sure to pass along your comments to our team. Your insights will be invaluable in helping us address and rectify these shortcomings. Please feel free to reach out to me directly at the restaurant with any other comments or concerns. We hope to have the opportunity to serve you again. Thank you for your time and feedback. Sincerely, Dani Villalovos Restaurant Manager Blanco Cocina + Cantina
   

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10. L

    LAURIE

    VIP

    Denver

    27 reviews

    3.0

    27 reviews

    Dined on 25 December 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Unfortunately, it was not the best experience this visit. When we first arrived, the manager was on the phone and didn't even acknowledge us. We stood at the desk for about 5 minutes before somebody else. Finally came up to us and see to us. The service was mediocre. The food was consistent and pretty good. But overall, it left us wondering if we want to come back.
    

    Blanco Cocina + Cantina - DenverResponded on 27 December 2024

    Hi Laurie, Thank you for taking the time to share your feedback with us. We are so incredibly sorry to hear that your recent experience fell short of expectations. We strive to always provide excellent food and outstanding service, and it's clear that we fell short this time. I will be sure to pass on your comments to the rest of our management staff and service team. Your insights are invaluable in helping us address and rectify these shortcomings. Please feel free to reach out to me directly at the restaurant. I would love to invite you back for a more pleasant experience. I am committed to making this right, and hope to have the opportuinty to serve you again. Thank you for your time and feedback. Sincerely, Dani Villalovos Restaurant Manager Blanco Cocina + Cantina
    

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