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Despite it being only the two of us by mid evening we still had a complimentary slice of cheese cake with candle and happy birthday sung!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Beverley","metro":{"metroId":3098,"displayName":"Kent","__typename":"Metro"},"initials":"B","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/72542293.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-20T11:31:11Z","dinedDateTime":"2025-02-19T19:15:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-338802-4513-350070127915","text":"My husband and I have been here four times and have never been disappointed. Amazing staff, food is incredible and the cocktails are amazing!","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Kimberley","metro":{"metroId":3098,"displayName":"Kent","__typename":"Metro"},"initials":"K","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-16T21:05:36Z","dinedDateTime":"2025-02-16T17:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-338802-4530-320094808432","text":"DJ didn’t know how to play music kept making screeching noises over speakers.\n\nSteaks overcooked.\n\nStarters good.","rating":{"food":2,"service":2,"ambience":4,"value":2,"noise":"ENERGETIC","overall":2,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Aaron","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-15T11:06:40Z","dinedDateTime":"2025-02-14T21:30:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-338802-4363-320050045152","text":"We have been going to Bleu since it opened and have always had fantastic food and excellent service.\nLast night the food was as always excellent but the service felt short of our expectations. After sitting down 2 other tables came in and recieved their food before we did, we had to wait approx 45 mins for our starters and whilst we weren't in a rush to be told by the server that \"sorry for delay but we have about 20 take away orders to sort out\" surely their priority should be seated guests waiting for food.\nPutting this aside, will we go back, definitely as the food is amazing. \nI just ask that you prioritise seating guests over take away orders please, we have made the effort to dress up and visit your edtablishment!","rating":{"food":5,"service":3,"ambience":4,"value":4,"noise":"QUIET","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Mike","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-02T11:11:16Z","dinedDateTime":"2025-02-01T20:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-338802-4356-360063305986","text":"We dined here for a special occasion, we did arrive early but we were seated promptly with no issues.\n\nService was very good, being attentive but not overbearing.\n\nUnable to fault the food and drink, cocktails were spot on and the steaks were cooked to perfection with a good amount of seasoning on the food.\n\nWill definitely be returning here.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Lewis","metro":{"metroId":3098,"displayName":"Kent","__typename":"Metro"},"initials":"L","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-02T18:06:47Z","dinedDateTime":"2025-02-01T20:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-338802-4498-340055175874","text":"We had a fantastic dinner here! Thoroughly recommend! We had starters, mains and dessert consisting of prawns, wings, steaks and lamb. Every single dish was not only delicious but well thought about and cooked perfectly. The dessert was to die for (choux bun filled with pistachio ice cream). The service was exemplary - instantly felt welcome - so friendly. Thank you for such a lovely evening. Will definitely see you soon.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"DO_NOT_RECALL","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":6,"nickname":"Debbie ","metro":{"metroId":72,"displayName":"London","__typename":"Metro"},"initials":"D","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-01T21:01:41Z","dinedDateTime":"2025-02-01T18:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-338802-4466-360098741236","text":"Absolutely fantastic . \nBeen wanting to try this place for a while and was not disappointed. \nExceptional all round , better food and service than I've had in other top rated restaurants . \nLooking forward to returning .","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"Nicole","metro":{"metroId":3098,"displayName":"Kent","__typename":"Metro"},"initials":"N","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-01-29T21:25:38Z","dinedDateTime":"2025-01-29T18:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-338802-4358-330080612143","text":"A great place to go for a romantic night or a family meal. Staff very friendly .great choice of menu and food was outstanding .staff all very friendly and polite.woukd highly recommend. \n\nLook forward too going again.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"Marie","metro":{"metroId":3098,"displayName":"Kent","__typename":"Metro"},"initials":"M","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-01-19T12:51:02Z","dinedDateTime":"2025-01-18T20:00:00+00:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"}],"totalPages":13,"page":1,"totalCount":124,"__typename":"ReviewSearchResults"},"reviewHelpfulnessVotes":[],"sortBy":"newestReview","isLoading":false,"prioritiseUserLanguage":false,"searchTerm":"","error":false},"availabilityToken":"eyJ2IjoyLCJtIjoxLCJwIjowLCJzIjoxLCJuIjowfQ","noAvailabilityList":null,"multiDayAvailabilityModalOpen":false,"showDiningReward":false,"initialDTPDate":null,"initialDTPTime":null,"initialDTPPartySize":null,"fetchAvailabilityOnLoad":false,"findATableLoadingStateOverride":true,"pointRedemptionRewards":null,"privateDining":{},"activeTab":"overview","disableFPC":true,"restaurantHighlights":{"staff":null,"missionStatement":null},"pageAnchor":null},"wallet":{"isPaymentLoading":false,"singleUseCard":null,"savedCards":[],"selectedPaymentCardId":null,"showAddPaymentsMethodModal":false,"showConfirmDeleteModal":false,"cardIdForDeletion":null,"paymentCardTokenToSaveAfterLogin":null,"errorCode":null,"showPaymentMethodSavedToast":null,"showPaymentMethodRemovedToast":null,"networkError":null,"partialErrors":[]}},"__OT_NEW_SESSION_START__":true,"__EXCLUDE_ONETRUST__":false,"__EXCLUDE_GA__":false,"__INCLUDE_RECAPTCHA__":false,"__OT_RUM_CONTEXT__":{"deviceType":"desktop","primaryCountry":"uk"},"__OT_GA_DATA__":{"cd2":70,"cd12":"en","cd6":338802,"cd28":338802,"cd13":"Full Web","cd17":"Full Web","cd11":"restprofilepage","cd66":"restaurants","cd63":"restaurant-profile","cd67":"network","cd10":"anonymous","cd7":"Logged Out","cd4":3651,"cd76":3651,"cd3":3098,"cd19":3098,"cd78":18719,"cd5":18719,"cd31":"false","cd85":1,"cd84":"GuestCenter","cd15":"network","cd18":"network"}}}
Well, this is embarrassing.
It's not you, it's us. We're aware of the issue and are fixing it.