Bloomsbury Street Kitchen

Review summary

1. C

   Celia VIP

   London22 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   An enjoyable experience. Our waiter was really friendly and helpful.
   

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2. J

   Jess

   West Sussex3 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   We are here by googling what was best to us en route to the theatre , arrived early I didn’t realise it was part of the Raddison the restaurant was quiet lacked atmosphere and there were several people on phones and laptops so it didn’t really feel like a restaurant The cocktail I had was nice but my partners mai tai for £14 was an inch of cocktail and a huge lump of ice less than impressed , the food was really small and not great value expecting more than 3 prawns , 3 tiny tacos and some thinly sliced raw beef for £35 In hindsight we should of complained at the time there are far nicer places around and we really regretted our decision was starving afterwards
   

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3. OT

   OpenTable Diner

   London9 reviews

   2.0

   Dined on 22 March 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   TL;DR: Fantastic food, but shockingly poor service on a Saturday night. Loved it on my first visit, but the second time left a bad taste—ignored by staff, rushed out, and treated like an inconvenience. Not going back. ⸻ I came here for my birthday two weeks ago and was blown away by the food—so much so that I returned with visiting friends for dinner on a Saturday night at 8:30pm. While the food was just as brilliant as I remembered, the service the second time was honestly terrible. We were completely ignored for most of the evening. Despite being the only diners left in the restaurant, the staff began setting up for breakfast service around 9:30pm—while we were still finishing our mains. It completely killed the atmosphere and sent a very clear message: time to leave. The attention to laying tables for the next morning was so thorough that they seemed to forget we existed. Our mains weren’t cleared for ages. We had to ask for dessert menus ourselves, and even fetched our own wine from the cooler because no one came to top us up. It felt awkward and uncomfortable. Eventually, we asked to have our desserts in the bar area, which thankfully had a bit more life after nearby theatre-goers arrived. We were made to feel so unwelcome in the restaurant that moving seemed like the only option. To top it off, they even tried to usher us out before we’d paid. The food really was delicious again, which makes this all the more frustrating. They did remove the service charge from the bill, which I appreciated—but sadly, I won’t be coming back.
   

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4. E

   Eric VIP

   Charlotte3 reviews

   3.0

   Dined on 18 March 2025

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 4

   Went on a weeknight as a party of eight. Food was delicious. Music was a little loud but nothing egregious. Service was lacking in all respects. Our server took our order but would then disappear for 20 minutes at a time. We wanted more food and drinks but had to flag down other people to order food and get drinks. Another time I had to walk around looking for anyone to refill our glasses and to order more food. Our server wasn’t friendly either. We ordered so much food and drinks (bill was 520 pounds) and yet she couldn’t be bothered to help us with additional ordering or refills of drinks. Very unfortunate, as the dishes were very tasty. Disappointed to have to pay 15% service charge for abysmal service.
   

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5. T

   Tony

   London1 review

   1.0

   Dined on 1 March 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   Absolutely awful experience. Ate the first two starters - yellowtail tartare tacos and crispy filo king prawn - which were both completely tasteless, so cancelled the rest of our order and left. I guess it’s convenient if you are staying at the hotel, but otherwise I wouldn’t suggest you go out of your way to go there. Very disappointing.
   

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6. C

   Catherine

   Essex9 reviews

   5.0

   Dined on 1 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Loved the food. Service was also very good. Would definitely come back
   

   Bloomsbury Street KitchenResponded 2 days ago

   Dear Guest Thank you for your kind words! We’re so happy to hear that you loved the food and had a great service experience. It means a lot to us that you’d come back, and we can’t wait to welcome you again soon for another fantastic meal! Kind Regards BSK Management
   

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7. M

   MICHELLE

   Bath3 reviews

   5.0

   Dined on 26 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely amazing food. Beautiful restaurant. Excellent location. Fabulous staff.
   

   Bloomsbury Street KitchenResponded 2 days ago

   Dear Guest Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the food, the ambiance, and our fantastic location. Our team works hard to create a memorable experience, and knowing that you found the staff fabulous truly means a lot! We can’t wait to welcome you back for another amazing visit. See you again soon! Kind Regards BSK Management
   

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8. J

   Julie

   London3 reviews

   5.0

   Dined on 21 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious food, friendly and helpful service. We had the pre-theatre menu which was perfectly timed for the show, served quickly but not rushed.
   

   Bloomsbury Street KitchenResponded on 23 February 2025

   Dear Guest Thank you for the great review! We’re delighted to hear that you enjoyed the delicious food and friendly service. It’s wonderful to know that our pre-theatre menu was timed perfectly for your show. We look forward to welcoming you back to Bloomsbury Street Kitchen for another seamless dining experience! Kind Regards BSK Management
   

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9. s

   stephen VIP

   London27 reviews

   4.0

   Dined on 21 February 2025

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 4

   Fantastic food. Very well prepared and presented. Ambience was somewhat different with loud background music that reminded one of a disco. Service was almost nonexistent. My wine showed up halfway through my first course. I had to ask for a water refill twice over the course of an hour. The food almost made up for the deficiencies
   

   Bloomsbury Street KitchenResponded on 23 February 2025

   Dear Guest Thank you for your honest feedback! We’re glad to hear that you enjoyed the fantastic food and presentation. We apologize for the service lapses and the loud background music not meeting your expectations. Your comments are invaluable, and we’ll be addressing these concerns to improve the overall experience. We hope to have the opportunity to welcome you back and provide a more seamless visit next time. Kind Regards BSK Management
   

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10. P

    Popi

    London2 reviews

    5.0

    Dined on 14 February 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The atmosphere was very nice and the dj was very good. The service was great and the waitress so friendly. We had a very nice Valentines dinner.
    

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    Bloomsbury Street KitchenResponded on 23 February 2025

    Dear Guest Thank you for your lovely review! We’re thrilled to hear that you enjoyed the atmosphere, the DJ, and the friendly service. It’s wonderful to know that your Valentine’s dinner was special. We look forward to welcoming you back to Bloomsbury Street Kitchen for more memorable evenings! Kind Regards BSK Management
    

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