BLUFIN Waterfront Grill

Review summary

1. E

   Ericka

   Tampa1 review

   5.0

   Dined on 5 March 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful restaurant with great views. Food was very good and service was outstanding.
   

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2. K

   KC

   Tampa1 review

   1.0

   Dined on 16 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They did not accept our reservation. The receptionist stated they over booked and stated it would’ve been a 2 hr wait from our reservation time. Epic failure and a long drive just to be turned around even though I had reservation.
   

   BLUFIN Waterfront GrillResponded 7 days ago

   KC: We are extremely sorry for the issue on Valentines Day. Please check for a private response in regard to your review and how we would like to make it right.
   

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3. O

   Olethia VIP

   Bahrain3 reviews

   1.0

   Dined on 15 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Bad experience for Valentine's day. Attempted to try new restaurant but wasn't able to eat here. Had reservations at 815pm unfortunately there was NO FOOD when we arrived. Guests waiting over an hour for food truck to arrive. No hostess to even tell us. Waited at hostess stand before another angry guest informed us as we're waiting in line for hostess.
   

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4. K

   Kevin

   Tampa4 reviews

   2.0

   Dined on 15 February 2025

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 1

   The restaurant was not prepared for the reservations they had accepted. The staff was very overwhelmed since they were understaffed. Waited at least 20 minutes before someone acknowledged the people in line. We decided to just go to the bar to wait for a table which we were never called to get a table. Ended up eating at the bar. Not much of a romantic dinner at a bar and we still waited for an hour for our meal. And $15 to park. Unimpressed.
   

   BLUFIN Waterfront GrillResponded 7 days ago

   Kevin: I am truly sorry about the situation on Valentine's Day. On past holidays since starting to use OpenTable, we have not had such a response. Please see the private response to your email and how you can reach out to us.
   

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5. K

   Kate

   Tampa2 reviews

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   The service was absolutely terrible. The hostess was saying it was going to take 20-30 minutes for reservations to be sat which is absurd. This makes sense after the amount of time it took for the food to get to the table. They obviously shouldn’t have taken that many walk-ins or reservations because the kitchen couldn’t handle it. We eventually got sat after the hostess went to talk to a manager after someone said they could seat us now. Many many tables were open. Once we sat down, the server was very welcoming and apologized for the hostess not bringing any menus. There weren’t enough menus to the point they had to print and staple some together. Someone nearby us even asked to borrow ours. Everyone was bonding about how long the food was taking and we were all laughing together trying to pass the time. Eventually, people started just leaving. After an hour of sitting in an uncomfortable chair, we decided to move to a nearby booth, the best decision ever made. We got appetizers at 7:30. Keep in mind our reservation was at 6:30. Food came out at 8 p.m. Then it took another 30 minutes to get our check after we were done eating. I had asked someone to get our check and he mumbled and then proceeded over to the computer. Does absolutely nothing and makes a drink, we decided we were done and got up and asked again for our check. The waitress acted like nothing was wrong and said “Are you ready for your check?” I’ve been ready for the past 30 minutes thanks though. We left and won’t be coming back again. Don’t go to this restaurant unless you want to be here for three hours or until they learn their lesson and hire more staff and cooks.
   

   BLUFIN Waterfront GrillResponded 7 days ago

   Kate: We were not prepared for the influx of people on Valentine's Day, and we are sincerely sorry it effected such special day for you. Please check the private response to your review where you can reach the Food & Beverage Manager and how we hope to turn the situation around.
   

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6. S

   Scott

   New York City1 review

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Total mistake trying to eat here on Valentines Day. We took a 6:00 reservation and arrived about 5:55. Although the place didn't look that busy, it took them about 15 minutes to seat us, all the while apologizing that they were really busy. I guess they were, because it took them another 30 minutes to come take our food order. About 30 minutes after that, one of the waiters came by and asked us to confirm what we had ordered, after guessing wrong about my order. After another 30 minutes had gone by with no sign of our food or anyone showing up to check on us or let us know what was happening, we finally decided to leave. It took another 10 minutes to find a waitress to flag down at the front door (the maitre'd was nowhere to be found for that whole time) so we could let someone know that we were leaving. So, we never did get to eat there, and to top off the evening we got stuck for a $15.00 fee for parking in their lot. I don't know what their problem really was, but they shouldn't have been that backed up in the kitchen for a 6:00 reservation, and if they were expecting such a big crowd that they couldn't handle then they shouldn't have taken our reservation in the first place (I only made it a couple of days in advance). There were plenty of other places that said they had no reservations available at that point - I wish these folks had been one of them.
   

   BLUFIN Waterfront GrillResponded 7 days ago

   Scott: Please see the private response to the situation on Valentine's Day and how we would like to make it right if you are willing to visit us again.
   

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7. S

   Stephen P

   Tampa6 reviews

   1.0

   Dined on 14 February 2025

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   No service. No answer for phone. Horrible aged environment. Left before seated
   

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8. S

   Steven

   Milwaukee2 reviews

   5.0

   Dined on 11 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Blufin restaurant was a pleasant surprise since we weren't staying at the hotel. The food was flavorful and excellently prepared, the staff were friendly and attentive, and the ambiance was perfect as the property is set on Rocky Point on Tampa Bay.
   

   BLUFIN Waterfront GrillResponded 7 days ago

   Steven: Thank you for your kind words about our restaurant. We are happy you enjoyed your meal, and we hope you visit us again!
   

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9. G

   Gregory

   Tampa1 review

   3.0

   Dined on 1 February 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   You should go here if you want to be by the water because the food is just ok. I'm not sure that you can expect much more from a hotel restaurant. Our waiter was excellent, but the food was cafeteria level at best.
   

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10. k

    kelly

    Jacksonville3 reviews

    3.0

    Dined on 30 January 2025

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4

    One server for the restaurant. She was not attentive and left us without asking for drink refills or additional drinks. Food orders not timely and incorrect orders. Beautiful restaurant and area.
    

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