Boardwalk Cafe @ North Lakes Hotel

Boardwalk Cafe @ North Lakes Hotel reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. I

   Ian

   Brisbane1 review

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 2

   Staff were polite and pleasant and the lake view a major plus. We ate lunch late and were still in the internal dining room at 1:45. Apparently, all the tables must be back in position and cleaned by 2 pm. This created a lot of noise so we had to move outside. We have been a few times over the years and food is always very hit and miss; mediocre at best. We know not to have several of the choices, e.g. lambs-fry as it can be overcooked and tough. My chips looked as though they were from the end of a frozen packet - many small bits. It was a similar story for my two guests. They both had grilled barramundi which was overcooked and somewhat dry. The position of the internal restaurant and the external cafe is excellent next to the lake. That is why we have come back a few times. Unfortunately, this visit will have been our last. Over the years things have declined, especially the food. You really need to review your service and the quality of the food.
   

   Is this helpful?

2. L

   Lorraine

   Brisbane1 review

   5.0

   Dined on 22 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Again this was a good experience. Nice food, good service and a great setting.
   

   Is this helpful?

3. J

   John

   Brisbane1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It was a great meal and night out. Food was great and service to match. We went on Valentine's Day but will be back. Thank you so much.
   

   Is this helpful?

4. L

   Lisa

   Brisbane2 reviews

   3.0

   Dined on 13 February 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   First of all, first timers… so first impression terrible, walked in… the way it’s set out didn’t really know where to go, then headed to the bar.. to find the staff who ask “how he could help” wow so good!!!!! Secondly on the booking it asks “what’s the occasion” why bother nothing was mentioned so much for celebrating our anniversary there, then had to order at the bar so not a nice experience, and with only a handful of customers after a few minutes while eating entrees I was told they didn’t have a part of my meal left?!?! What really!! Was offered a different option or another meal, I went with a different option, and in saying only a handful a people, there was plenty of tables that hadn’t been cleared away either… so we like to try something new / new place because we do eat out a lot, but WE WONT coming back to this place, the only lovely thing was the location we sat on the patio over looking the lake…. (It should just be the hotels cafe)
   

   Is this helpful?

5. C

   Cara

   Sunshine Coast1 review

   2.0

   Dined on 29 December 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 3

   We found the menu (lunch in this case) to be very limited, basic and therefore disappointing. We had made a booking because of the great location, nice deck and view but walked out after we looked at the menu unfortunately. Would have been good to have steak and pastas on the menu to add a bit more variety.
   

   Is this helpful?

6. D

   David

   Brisbane1 review

   5.0

   Dined on 13 December 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the second time I have been there and each time the service has been wonderful and very prompt. Each of the each were professional and always had smiles on the faces and had a warm welcome.
   

   Is this helpful?

7. T

   Tracey

   Brisbane2 reviews

   2.0

   Dined on 2 December 2024

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   My husband is coeliac (requires a gluten free meal), so I booked this venue based on their gluten free menu selection or food that could be made gluten free. Unfortunately when he went to order, nearly everything came with chips, which are not gluten free when cooked. He ended up with a grilled fish, but to add insult to this, was made to pay extra for ordering mash potato, otherwise he got a piece of grilled fish and a small side salad, and still pay the same amount. Will not be recommending this venue for anyone with coelics, or going back again ourselves.
   

   Is this helpful?

8. M

   Michael

   Brisbane1 review

   4.0

   Dined on 28 November 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Had steak salad fries mushroom sauce and trio of dips steak cooked perfectly m rear tender with a side salad
   

   Is this helpful?

9. C

   Cheryl

   Brisbane1 review

   3.0

   Dined on 27 November 2024

   1. Overall 3
   2. Food 1
   3. Service 3
   4. Ambience 4

   The seniors specials were not good at all, chicken was dry , sausages uninviting, fish very thin
   

   Is this helpful?

10. M

    Michael

    Brisbane1 review

    5.0

    Dined on 25 November 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    I loved this. It was date all planned so without a doubt I was nervous especially when it was a 24 year old crush 22 years on later. They went above and beyond. That level of service you cannot fake or buy! They offered and had it planned without me to ensure it was an amazing date. And it definitely was! Thank you
    

    Is this helpful?