Boleo

Review summary

1. J

   Joel

   VIP

   Chicago

   34 reviews

   3.0

   34 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Service was attentive and pleasant. Alcoholic drinks were overpriced. The ceviche appetizer and yucca fries were not great, but tasty. The chicken antecucho and caesar salad were blah. In the summer, with the roof retracted, the ambience may be lovely; with the roof in place, the space feels cavernous and sound reverberates. Boleo is not up to Kimpton standards.
   

   BoleoResponded 2 days ago

   Joel, thank you for the honest feedback! We are happy to hear that our team took care of you during your time at Boleo. We will take your feedback regarding our menu back to our kitchen. Thank you again for your honesty. Salud, The Team at Boleo
   

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2. b

   beth

   VIP

   Chicago

   12 reviews

   2.0

   12 reviews

   Dined on 16 November 2024

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was very slow and inattentive. Food had good flavor, but one dish came out lukewarm and another was overcooked. Overall disappointing.
   

   BoleoResponded on 21 November 2024

   Beth, thank you for taking the time to share your experience. We want to create an elevated escape at Boleo, and although the flavors may have been on point, we’re disappointed to hear that the service and food temperatures missed the mark. If there’s anything we can do to make this right, please reach out to our team. We hope that we have the chance to deliver an outstanding experience for you sometime soon. Salud, The Team at Boleo
   

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3. R

   Randi

   Seattle

   1 review

   5.0

   1 review

   Dined on 12 October 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and so well done, and Chase was an excellent server!
   

   BoleoResponded on 14 October 2024

   Thanks for the feedback, Randi! We're thrilled to hear that you enjoyed our food and found it well done. We'll be sure to let Chase know about your kind comments too. We'd love to keep the party going soon, please join us again! Salud, The Team at Boleo
   

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4. R

   Robert

   VIP

   Tucson

   32 reviews

   5.0

   32 reviews

   Dined on 26 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great Service with a Smile, Excellent Food and Fairly Priced. Will return.
   

   BoleoResponded on 2 October 2024

   Hi Robert! Thanks for sharing some kind words about Boleo. We're thrilled to hear that our team took great care of you and that our Pan-Latin bites were to your liking. We'd love the chance to serve you again soon. You're always welcome on the rooftop. Salud, The Team at Boleo
   

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5. M

   Mindy

   VIP

   Milwaukee

   3 reviews

   5.0

   3 reviews

   Dined on 25 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Waiter was great recommended good choices. Happy hour prices are good. Setting was excellent and it was quiet enough to hear each other speak. Tapas and sangria were excellent!
   

   BoleoResponded on 2 October 2024

   Thanks for stopping by the happiest hours in The Loop, Mindy! We're excited to hear that our bartenders took great care of you and that our signature sangria and tapas impressed. We'd love to prepare more Pan-Latin plates soon. Just say when! Salud, The Team at Boleo
   

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6. OT

   OpenTable Diner

   VIP

   Chicago

   11 reviews

   5.0

   11 reviews

   Dined on 17 September 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   As part of the pre-theatre birthday celebration for my girlfriend, we came to Boleo for dinner. As a beautiful rooftop bar with a retractable roof, it makes for a lovely happy hour location. We had a few appetizers and split some empanadas. Yuca fries are always a favorite of mine so I loved the yaquitas. The waitress asked if we were celebrating a birthday and when she found out we were, we got a complementary glass of rosè. Capping it all off with a candle in our little dessert cake, we had a wonderful experience at Boleo and would definitely recommend coming here before going to a show in the Loop.
   

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   BoleoResponded on 19 September 2024

   Thanks for taking the time to share some kind words about Boleo! We're honored that we could play a part in your girlfriend's birthday celebration and that our team ensured we celebrated right. We'd love to have you both back for Happy Hour again soon. Salud, The Team at Boleo
   

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7. OT

   OpenTable Diner

   Columbus

   1 review

   5.0

   1 review

   Dined on 1 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great experience! New flavor combinations and everyone was so nice! Service was spectacular and I loved every second of it. Shout out to my server who had me try lychee for the first time. YUM!
   

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   BoleoResponded on 13 September 2024

   Thanks for joining us on the rooftop and for taking the time to share some kind words. We're thrilled to hear that your server took great care of you and that we could even introduce you to lychee— We'll be sure they get their flowers. We can't wait for the chance to prepare some more Pan-Latin plates. Just say when! Salud, The Team at Boleo
   

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8. A

   Adam

   VIP

   Chicago

   10 reviews

   3.0

   10 reviews

   Dined on 24 August 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Great outdoor space. Quite a nice place to hang out for a drink. Food was fair. Empanadas had a very oily aftertaste. Ceviche lacked flavor and was a little fishy. Salmon entree was good but very salty. Maybe an off night for the kitchen but with so many great restaurants I’d only recommend this one for the atmosphere
   

   BoleoResponded on 31 August 2024

   Hi Adam, Thanks for taking the time to share a detailed review. While we're glad you enjoyed our vibrant rooftop in the Loop, it sounds like we didn't quite deliver with our Pan-Latin plates. Please don't hesitate to reach out to our team directly via the info in our private note. We hope we have the chance to prepare some exceptional plates in the future. Best, The Team at Boleo
   

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9. L

   LaReina

   Chicago

   6 reviews

   5.0

   6 reviews

   Dined on 18 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our experience has always been amazing. The dancing , the music, and the service has been exceptional every time!
   

   BoleoResponded on 20 August 2024

   Thanks for the kind words and 5 stars! We're thrilled to hear that our team continues to deliver impressive dining experiences that live up to the spirit of South America. We'll be sure to thank Guillermo personally. He is one of our very best and we're so fortunate to have him on the team. Let's keep these good vibes going sometime soon. We're having live music on Sat. August 31 and we'd love to see you there. Salud, The Team at Boleo
   

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10. E

    Enzo

    VIP

    New York City

    68 reviews

    3.0

    68 reviews

    Dined on 15 August 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Setting was great but feel they exaggerated the views of the city skyline. One can see the tip of the Wills (Sears) Tower at best. The menu was limited. For a small plates restaurant with a South American twist, there could have been more elections and more geared to that theme. The large plates were fine. Good sized portion for the price but again, felt limited and not innovative. Our server, Chase, was great. We enjoyed his company.
    

    BoleoResponded on 20 August 2024

    Enzo, Thank you for taking the time to provide some feedback regarding your dining experience. Our guests' insights are invaluable. We're very sorry to hear that you felt misled with the view. We are lucky to have a retractable rooftop that allows us limited views of the Willis Tower, but we failed to communicate this clearly. Additionally, were there any dishes or countries you would like to see represented in our Pan-Latin menu? We will be sure to thank Chase personally for his hospitality. He's an absolute gem. We hope that we have the chance to deliver a 5-star dining experience for you in the future. Please don't hesitate to reach out to us directly ahead of a future visit. We will do everything we can to ensure it's a more positive experience. Best, The Team at Boleo
    

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