Bottoms Up Pizza

Review summary

1. OT

   OpenTable Diner

   Richmond2 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 4

   What 100 the impression according to the menu that you got three items on the pizza each additional topic you had to pay for. I was charged for every item put on the pizza. 
   

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2. M

   Melissa

   Toronto4 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 3

   One can’t really go wrong with pizza but the fact there were premade choices for everyone AND the option to build your own - even VEGAN - was amazing. Food was delicious and we loved the crust options; will try the BELLLA next time.
   

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3. J

   Joe VIP

   Richmond4 reviews

   5.0

   Dined on 28 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bottoms Up, is the best all around restaurant. Everything we had was great and the service was perfect
   

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4. S

   Sabrina

   Richmond5 reviews

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a great time! The food took a little longer than anticipated, but it was very good.
   

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5. C

   Chris

   Richmond1 review

   5.0

   Dined on 14 February 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our server was awesome. The food was great, and it was a great price making a reservation was also very easy.
   

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6. D

   David

   San Francisco4 reviews

   5.0

   Dined on 11 January 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bottom's Up is so unique with their sourdough crust. I had the Chesapeake (crab meat) and my husband had the Rockefeller (smoked oysters) with thin crust. Both were excellent. We also had their side salad with balsamic dressing and it, too, was excellent. Matt was our server and he was very attentive. We will return!
   

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7. G

   Greg

   Richmond1 review

   3.0

   Dined on 23 November 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Food is okay, but not great! Not worth the money. The server was very pleasant though! Other than that I rate the place average.
   

   Bottoms Up PizzaResponded on 27 November 2024

   Thank you for taking the time to share your thoughts. While I’m glad to hear that you found our server pleasant, I’m sorry that the food and overall experience didn’t meet your expectations. We strive to provide both exceptional service and a dining experience that feels worth every penny, so it’s disappointing to learn that we fell short for you. Your feedback is invaluable, and I’ll be sharing it with our team as we work to improve. We’d love the opportunity to make a better impression in the future. Please don’t hesitate to reach out to me directly at 804-347-8021 if there’s anything we can do to make your next visit more enjoyable. Thank you again for your feedback, and we hope to have the chance to serve you again. Sincerely, Toni Peebles Director of Marketing
   

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8. M

   Matthew

   Richmond2 reviews

   2.0

   Dined on 28 September 2024

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 2

   Loud atmosphere and inattentive hostess to start. It’s almost like they are arrogant and know people already want a good pizza, don’t get me wrong, food was great (messed up order though) but the waitstaff and hosts were not there in spirit or attitude. Very miserable host and distracted waiter made an expensive night somewhat miserable. Sorry it will take some convincing to come back…
   

   Bottoms Up PizzaResponded on 30 September 2024

   Thank you for sharing your feedback. I’m very sorry to hear that your experience was less than ideal, especially regarding the service and atmosphere. It’s disappointing that the hospitality didn’t match the quality of the food, and we’ll certainly address this with our team. We always aim to provide not only great food but also warm, attentive service, and it’s clear we missed the mark this time. We truly appreciate your honest feedback and I will be in touch in regards to how we can make things right. I hope you’ll consider giving us another opportunity to provide a better experience. Best Regards, Toni Peebles Director of Marketing
   

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9. MA

   MayA

   Raleigh2 reviews

   5.0

   Dined on 30 August 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a staple when in Richmond. We had half half pizzas and it was great!
   

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10. l

    laura

    New York City9 reviews

    5.0

    Dined on 23 August 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful local pizza place! A must if you're visiting, or a local!
    

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