Bourbon & Banter - The Statler Dallas

Review summary

1. R

   Renita

   Dallas

   1 review

   1.0

   1 review

   Dined on 8 December 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I arrived to the location and it was closed for a private party. It would have been nice to know that the room was closed before I have gotten there.
   

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2. OT

   OpenTable Diner

   Dallas

   1 review

   5.0

   1 review

   Dined on 7 December 2024

   1. Overall 5
   2. Food 4
   3. Service 3
   4. Ambience 5

   $19 cocktail is too much, no matter how great it WAS! We were ignored for the first 20 minutes, even though we were 3 at a table, and only 3 people at the bar who had the bartenders’ attention. Christmas decorations were excellent. Seating is very close together and not very comfortable.
   

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3. B

   Bethany

   Dallas

   1 review

   2.0

   1 review

   Dined on 27 November 2024

   1. Overall 2
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service: I reserved a table a month and a half in advance for a friend's birthday, but the reservation was lost. While the waitress was kind, she couldn’t resolve the issue, and I was told this happens often with reservations. Atmosphere & Drinks: Initially seated in a very dark booth, we asked to be moved to the couch seating, which was much better. Unfortunately, the drinks were underwhelming. However, the food looked amazing, and our neighbors raved about it, so I'll give credit there. Overall: This venue has potential but fell short in service and execution. For a restaurant in a Hilton with a business casual dress code, I expected more consistency and a clearer identity—either commit to casual or lean fully into fine dining.
   

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4. D

   Darrya

   Greater Boston

   2 reviews

   5.0

   2 reviews

   Dined on 27 November 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Loved Bourbon & Banter will be back! No complaints here.
   

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5. C

   Cheyenne

   VIP

   Raleigh

   8 reviews

   1.0

   8 reviews

   Dined on 24 November 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   Overall 2/5 stars. Made a reservation knowing the atmosphere already, expecting to be greeted and seated. We walked in looking lost, a staff member approached and said sit wherever, order at the bar. We grabbed a table and proceeded to the bar to then wait 30 minutes standing up for a cocktail. One bartender on a Saturday night is crazy. The rush ended I believe as a shift change happened. The closing bartender took our order, brought the drinks to the table and checked in. He is the only reason for the 2 stars of the experience.
   

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6. A

   Adam

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined on 11 October 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Amazing drinks, and good food. They didn't tell us before hand, you have to call the number on the payphone to get in, but once we got in it was terrific. No wait service on the night we went either that was a little weird but the drinks were incredible.
   

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7. F

   Felica

   Houston

   3 reviews

   1.0

   3 reviews

   Dined on 15 September 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   I had a reservation which apparently does not matter. There was only service given at the bar. All open seating had to go to the bar and order. Definitely wasn’t the experience I came therefore will not recommend 
   

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8. T

   Terry

   Memphis

   2 reviews

   5.0

   2 reviews

   Dined on 7 September 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bourbon & Banter is one of the best speakeasy style spots I have ever been to anywhere. We were in town for a family event so this was my first time here. I am a Bourbon Guy and not only do they know bourbon, but they are some serious Mixologists. The Porto Old Fashioned is easily the Best Old Fashioned EVER! And I am very snobby about people who say they make a good one. We got in a little early around 9 and had space for our large group of 8. Everyone had a cocktail that was next level. I cant wait to get back to Dallas again and see what new cocktails they are cookin’.
   

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9. T

   Taylor

   Dallas

   2 reviews

   3.0

   2 reviews

   Dined on 25 August 2024

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 4

   Pretty cool place! Just extremely loud. Drinks were very pricy
   

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10. M

    Melissa

    San Francisco

    1 review

    1.0

    1 review

    Dined on 11 August 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1

    We got to the bar and we're sat for our reservation but then no one came to take our order after 20 minutes so we left.
    

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